Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55
4.6

( 362 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
92% Would Recommend
100% Business Response
Latest Review 12 days ago

Reviews


CD
Charles D.
Buckhannon, WV
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Awesome
Friendly, courteous staff. Work performed in a timely manner. Technicians ran a recall check and found 4 recalls. Hyundai technicians fixed the recalls immediately.
Very impressive!!!!!

Good Job Jenkins Hyundai-Subaru!!!!

Verified Customer
Bridgeport, WV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Recall service
N/A

MD
Maria D.
Bridgeport, WV
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
VERY PLEASANT.
GREAT SERVICE.

CT
Carolyn T.
Buckhannon, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Service
Great service

ML
Manuel L.
Fairmont, WV
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
google job
Got it fixed on time

BE
Brian E.
Fairmont, WV
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Good experience
Excellent , friendly , knowledgable .

CK
Craig K.
West Union, WV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Good Job, Jenkins!
I took my car into Jenkins Hyundai on Saturday for an oil change, tire rotation, etc. I was out of there in an hour and was informed of 3 recalls, which I will soon take care of. I was quite satisfied with every aspect of the appointment.

DS
David S.
Fairmont, WV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Excellent service department with a great up front staff!
Very satisfied with the dealership sales and service departments over the past several years.

DE
Donald E.
Bridgeport, WV
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019 Category: Service
Atmosphere
From the moment you drive in you can feel the commitment and friendliness.

DS
Diane S.
Bowden, WV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
I like the cleanlinest, the friendlinest and work done on my car.
I appreciate the fact that I can just drive in without an appointment. Also, the oil change and 18 month maintenance didn't take as long as I thought it would since I went in on a Friday near lunch time.

Verified Customer
Nashville, TN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Reliable, efficient service!
Appreciate professional, efficient, and reliable service!

Verified Customer
Bridgeport, WV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2019 Category: Service
Car service
Always very professional and courteous

NB
Nancy B.
Buckhannon, WV
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Service
Great Service
This dealership provides excellent service. They are pleasant and knowledgeable. đź‘Ť

MS
Michael S.
Nutter Fort, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Service
Good service and in a reasonable time

Verified Customer
Shinnston, WV
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Ghh
Gghhfghh

EO
Eric O.
Bridgeport, WV
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2019 Category: Service
Dual clutch trans
Quit dodging the problem with dual clutch trans

MH
Margaret H.
Monongah, WV
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
owner
great
Aaron K., Marketing Director from Jenkins Hyundai responded on 09/06/2019

Thanks so much for the great rating! We really value you as a customer!

Aaron P. Kittle
Marketing Director
304-848-6000

Verified Customer
Bridgeport, WV
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
August service
Wonderful staff greeted us. Service was thorough and a great value. And didn’t take long
Aaron K., Marketing Director from Jenkins Hyundai responded on 09/06/2019

Thank you for the great rating and review! Your patronage is appreciated and we look forward to serving you again.

Aaron P. Kittle
Marketing Director
304-848-6000

Verified Customer
Shinnston, WV
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019 Category: Service
Gghh
Gggg
Aaron K., Marketing Director from Jenkins Hyundai responded on 09/06/2019

Thank you for your review and the four star rating. If there was any way in which we could improve to earn five stars, we would value your input on that. Feel free to give us a call at 304-848-6000, and we look forward to serving you again.

Best,

Aaron P. Kittle
Marketing Director
304-848-6000

TH
Theodora H.
Buckhannon, WV
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/27/2019 Category: Service
Unhappy
Poor service, high cost and lack of pride in the work they do.
Aaron K., Marketing Director from Jenkins Hyundai responded on 08/28/2019

We'd like to apologize for the less than perfect service experience you had with us. We would very much like to earn your future business and the opportunity to make this right. Please contact our service manager Charley Smith at 304-848-6000 at your convenience. Thank you

Aaron P. Kittle
Marketing Director
304-848-6000