ReScore Reviews™ (62)

ReScore
Overall Rating 4.3387081/5Overall Rating 4.3387081/5Overall Rating 4.3387081/5Overall Rating 4.3387081/5rating 4.3387081
Original
Overall Rating 2.1774181/5Overall Rating 2.1774181/5rating 2.1774181rating 2.1774181rating 2.1774181
93% Would Recommend
100% Business Response
Latest Review 8 minutes ago
William C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer. "
They repaired what they said they would, when they said they would.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 08:06 PM
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and efficient"
Brought my new car in fora scheduled maintenance. The check in was quick with no wait and it was done exactly on the time they said it was so I was able to meet my other scheduled appointments for the day. It is refreshing to have a car service that actually does what it advertises itself to do!!!
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/24/2017 06:21 PM
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RUSS O. at Jim Ellis Hyundai responded on 11/24/2017


Thank you for the kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Richard T. on 11/24/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Don’t get tires rotated "
This the second time this has happened, after a tire rotation my car feels like the tires are rubbing against something or car is dragging
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/24/2017 04:38 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/24/2017


Thank you for the kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Clifford C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people behind the desk and the managers"
the folks who work on the cars must be very good!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/24/2017 11:16 AM
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service visit yet."
The service department has gotten a lot better. I was offered a ride home when I dropped my car off. The service was done quickly. Everyone was very friendly and helpful.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/24/2017 06:55 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/24/2017

Thank you for the kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Tyrus C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees. Very friendly, courteous, and professional."
Very friendly, courteous, and professional.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/24/2017 05:12 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/24/2017

Thank you for the review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service for a Great Car!"
As always, I received very professional service from very friendly staff!!! Love the shuttle service, too. I was able to get my shopping done while I waited!!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/23/2017 01:45 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/23/2017

Thank you for the review. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Janelle N. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Dealership and amazing Staff"
My experience at this Dealership was superb!! I would rate it 10 stars in my opinion. The main reason for their awesomeness is mainly because of the wonderful staff. I had the pleasure of having Daimen Solomon take care of my purchasing experience. I have never felt so comfortable in making a large purchase as I did with him. Sometimes you hear that you need to take a mechanic or man to a dealership to check the vehicle or so the salesman want take advantage of a female buyer but my experience was nothing like this with Daimen Solomon. Along with Adin and Sam the business manager, they made sure if got the right vehicle at the right price. Any question I had, they answered it and any issue I had, they resolved it. Daimen Solomon treated and continues to treat me like I am family. As a female buyer, I left that dealership very satisfied and Daimen Solomon is the reason. I appreciate you very much sir!!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 10:38 AM
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RUSS O. at Jim Ellis Hyundai responded on 11/23/2017

Thank you for the kind review I truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Stephen L. on 11/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"seat switch"
Very quickly done & part was in stock
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 10:01 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/23/2017

Thanks for the review  it was a pleasure to serve you  

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Margaret D. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"👍🏻"
I enjoy the friendliness of the staff, the nice waiting area, the good service and the car wash is an especially nice touch!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/23/2017 05:08 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/23/2017

Thank you for the kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Lashovia T. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Wonderful people
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/23/2017 05:08 AM
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RUSS O. at Jim Ellis Hyundai responded on 11/23/2017

Thank you for the review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Legesse L. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Agent and time"
Excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 12:16 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/22/2017

Thank you for the kind review.  We truly appreciate it.  It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
JEROME L. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality Service & Friendly, Professional Staff`"
Consistently quality service and a friendly, insightful and professional staff always present in the facility.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:03 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/22/2017

Thank you for the kind review we truly appreciate it. It’s been a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Joseph K. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Repair Visit"
I brought my Tucson in - problem was quickly diagnosed as a bad power steering pump. It was quickly replaced and my car runs great now! This was a very positive experience for me!
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 06:57 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/22/2017

Thank you for the kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Verified Customer on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Love My Hyundai"
Great car, great service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 05:22 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/22/2017

Thank you for the review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
William S. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Repair work done last Friday 11/17"
See my comments earlier
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 05:09 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/22/2017

Thank you for the review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Vernon M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home and work "
Overall good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:16 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/21/2017

Thank you for the kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Glenda K. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"xxx"
xxx
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:28 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/21/2017

Thank you for the review we do appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Justin A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Battery Maintenance"
Dealer had the part in stock and the service was quick and good communication.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:03 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/21/2017

Thank you for your kind review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Brian V. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Takes care of customer and in a polite and respectful way"
Excellent customer service and care of vehicle
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:45 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 11/21/2017

Thank you for the kind review, we do appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
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