Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

574 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 9 months ago

Reviews


JB
Joelle B.
Upland, CA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2017
Joel's automotive
Always friendly and they really know what they are doing. Fair and honest.

PF
PETE F.
Rancho Cucamonga, CA
GMC Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017
Quality of service.
Just a smog check, but everything was fine, as usual.

KF
Kandi F.
Upland, CA
Volkswagen Jetta
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Kandi said this business was friendly, nice, and knowledgeable. She said this business replaced some parts and when she took her vehicle to her dealership, they felt not all the parts needed to be replaced. She suspects they were upset she went to this business first.
This review was collected via phone interview by Customer Research Inc.

GT
GREG T.
Rancho Cucamonga, CA
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Trustworthy and honest
Always great service. Highly recommend!

TR
Thomas R.
Upland, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Thomas said this business was timely.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Upland, CA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Andrew said he had no issues with the business, they were helpful, and knowledgeable. They even helped him find out what was causing the problem.
This review was collected via phone interview by Customer Research Inc.

EC
Eddie C.
La Quinta, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Eddie said the friendly service provided by this business was done at a good price.
This review was collected via phone interview by Customer Research Inc.

FA
Fredi A.
Colton, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
Spoke with Aracely. She said this business was on top of everything.
This review was collected via phone interview by Customer Research Inc.

PL
PATRICIA L.
Pleasanton, CA
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
Helpful and efficient
Joel was so helpful and efficient. Car problem was fixed quickly.

SA
Salvador A.
Montclair, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Salvador said he has known this business for a long time. They always provide very good service. He also mentioned they did very good job and he was pleased with them.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Upland, CA
Chevrolet El Camino
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/04/2017 Category: Service
David said the business had his vehicle for 3 months, but the work was not completed when he picked it up. Joel was a nice guy.
This review was collected via phone interview by Customer Research Inc.

RR
Ruben R.
Upland, CA
Ford F-150
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/30/2017 Category: Service
Ruben said they did not have a basic part available at this business. He had to wait longer than he wanted. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Claremont, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Awesome!
Joel is direct and straight forward and courteous.

RH
Ruben H.
Montclair, CA
Suzuki Grand Vitara
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2017 Category: Service
Ruben said his wait time was long for a diagnosis. He said he would recommend this business for other services like an oil change. He said the customer service was great and he was recommended to the business.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Needles, CA
Lincoln LS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Richard said this business did good work. He was very happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.

GT
GREG T.
Rancho Cucamonga, CA
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Trustworthy
Reliable, honest service at reasonable prices.

PT
Pat T.
Rancho Cucamonga, CA
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Pat said Joel has been straightforward with his quotes.
This review was collected via phone interview by Customer Research Inc.

AK
Angela K.
Claremont, CA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Angela said this business was good. The staff are great people.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Upland, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Mary said this business got her vehicle's problem fixed and it's now running like brand new. He discovered additional problems that she didn't know about. They didn't charge her for the things he thought were wrong but were not. It was a lucky break for her that she ran into someone who had experience with this business.
This review was collected via phone interview by Customer Research Inc.

RP
Russell P.
Upland, CA
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017 Category: Service
Russell said Joe has been a friend of his for many years, and the business has done great work on his vehicles.
This review was collected via phone interview by Customer Research Inc.