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Johnson Hyundai Of Wake Forest

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(168 Reviews)
81
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
34
Total ReScores
4.9
ReScore Average
81
Net Promoter Score ®

Business Details

About

Come visit the brand new Johnson Hyundai of Wake Forest. We can handle all your auto needs whether you are looking to purchase a new vehicle or have a service done on your current vehicle. Our professionally trained staff is here to address all your vehicle's needs. Make an appointment today! Come visit the brand new Johnson Hyundai of Wake Forest. We can handle all your auto needs whether you are looking to purchase a new vehicle or have a service done on your current vehicle. Our professionally trained staff is here to address all your vehicle's needs. Make an appointment today!

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(919) 877-1800
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
11000 Capital Blvd Wake Forest, NC 27587
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(168 Reviews)

BG
gravatar
Brianna G.
La Crosse, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2023
0
Category: Service
Furious about the damage done to my vehicle !!
I came into the dealership today 8/31/23 for a service appointment for my 2021 Hyundai Palisade Calligraphy. Some recalls were taken care of as well as a thermostat replaced. All was well until I was 15 minutes from my home in South Hill, VA and my vehicle started overheating and rolling smoke from under the hood. Thankfully, I was able to pull over and get my four children out. I let the vehicle cool down and then got back inside to reach out to Hyundai road side assistance (with whom I waited 2.5 hours on the side of highway 85 waiting for a tow truck) to tow the vehicle back to you all.

My husband came and lifted the hood on the vehicle only to discover that the COOLANT cap was left off during service and coolant sprayed all over everything under the hood, my windshield, my hood, and my roof. Severe damage is done to my practically brand new vehicle and I want to know what can be done to make this right as this is completely unacceptable.

I do not want the vehicle any longer as there is severe and likely long term damage done to the engine.


Please contact me ASAP.


Photos of damage enclosed
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