Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

220 Reviews

99% Would Recommend
Latest Review about 22 hours ago

Reviews


SF
Scott F.
Smithfield, NC
Dodge Grand Caravan
Verified
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10/16/2018
Friendly atomosphere
Olivia and Bryan are always smiling and eager to help.

VM
Vinnie M.
Smithfield, NC
Ford Super Duty F-250 SRW
Verified
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10/05/2018
Fast & friendly
I walked in with no appointment and they got me in and out quickly !!!!

CM
Charlene M.
Clayton, NC
Ford Explorer Sport Trac
Verified
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09/29/2018
Always 5 stars
As a single woman, I have been scammed on vehicle repairs at different places in the past so I was leery of any shop. But I was referred by a good friend to Johnson’s. The first time I walked in to Johnson’s, I voiced my concerns and past history. That was 2014 and I never thought of going anywhere else since then. The owners and entire team are great. They are honest, friendly, efficient and go out of their way for their customers. They are truly a blessing and I recommend them to anyone and everyone. Thank you Maria, Robbie, Olivia, Brian, Wayne and Thomas.

KD
Keith D.
Smithfield, NC
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Keith said the employees were accommodating. They provided great service.
This review was collected via phone interview by Customer Research Inc.

BW
Brenda W.
Smithfield, NC
Volkswagen Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Brenda said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Smithfield, NC
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Robert said they are good at getting him in and out.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Smithfield, NC
Nissan Frontier
Verified
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09/21/2018
Very professional
Very professional and Honest..I wouldn't trust my car with any other shop.

CB
Chris B.
Kinston, NC
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Chris said the employees were really nice. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Four Oaks, NC
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Johnston tire
Excellent and honest service!!

TM
Theresa M.
Dunn, NC
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Theresa said the employees were polite. They were professional. They took care of her vehicle. They provided very good service.
This review was collected via phone interview by Customer Research Inc.

MJ
Millard J.
Smithfield, NC
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Millard said this business was great. He stated he felt he spent too much money, but they are nice people.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Smithfield, NC
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Larry said they are excellent.
This review was collected via phone interview by Customer Research Inc.

GC
Gwendolyn C.
Four Oaks, NC
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Gwendolyn said the staff provided good service. She was very pleased with it.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Clayton, NC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Norma. She said they enjoy doing business with them and trust them. They've done business with them for quite a while. They call to schedule the appointment and take the vehicle in. They're called when the vehicle is ready and given the price.
This review was collected via phone interview by Customer Research Inc.

CB
Clara B.
Smithfield, NC
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Clara said they are very polite and thorough. She said they are helpful and she will continue to use them.
This review was collected via phone interview by Customer Research Inc.

SC
Sandro C.
Selma, NC
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Sandro said the experience was great. However, he did have to take it back.
This review was collected via phone interview by Customer Research Inc.

CR
Chad R.
Smithfield, NC
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Chad said the staff knew what they were doing. He was told ahead of time what was needed then decided if he would get the work done. They did not overcharge for the service.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Smithfield, NC
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ryan said the staff was nice. They did the job in a timely manner and the price was decent.
This review was collected via phone interview by Customer Research Inc.

GV
Greg V.
Gainesville, FL
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Greg said they did a good job and they only charged him 8 dollars over the estimated cost.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Four Oaks, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
David said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.