Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

190 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MB
Mark B.
Clayton, NC
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Efficient
All the employees are friendly and helpful. If you are female they have a comfortable lounge area to wait. This is a family owned business and they are very good and not pushy. Make an appointment and you will be in and out quickly. They also have a safe night drop off box.

BW
Brenda W.
Smithfield, NC
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Brenda said this business did a good job, but the engine light went back on. This business has really good mechanics.
This review was collected via phone interview by Customer Research Inc.

FT
Felix T.
Selma, NC
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Anna. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Smithfield, NC
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Smithfield, NC
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
The Staff
Johnson's tire staff , From the front office ladies to the Mechanics have always been courteous and upfront with all of their estimates . I feel like not only a customer but also a part of their family..I can honestly they make you feel at home and never try to push repairs on you that you don't need.
They are now and will only be the repair shop I'll ever take my cars to..

PM
Patrick M.
Selma, NC
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Patrick said he has been a customer of the business for years, and they always do good work. Everything with his vehicle is perfect.
This review was collected via phone interview by Customer Research Inc.

GB
Gail B.
Willow Spring, NC
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Gail said they are the best business around. They treat customers really well. She does not have to feel taken advantage of .. They are exemplary in their field and are 100 percent amazing. Anybody would be fortunate and lucky to have them service their vehicle.
This review was collected via phone interview by Customer Research Inc.

KA
Katriel A.
Clayton, NC
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Katriel said the staff members are friendly, knowledgeable, and overall, a good group of people. They explained to her exactly what was going on with her vehicle, which she appreciated. The staff also remembered her when she came in, which she liked. The service was very prompt.
This review was collected via phone interview by Customer Research Inc.

KW
Kurt W.
Smithfield, NC
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Kurt said the employees were up front. They were honest. They provided good service.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Smithfield, NC
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Great Service. Great Staff.
Johnson Tire is truly a "family business". The owners and staff make you feel at home as soon as you walk into the office. I have always dreaded going to a dealership for my auto service, but I do not feel that way when I use Johnson Tire & Auto because I know I will get great service at a fair price.

JS
Jason S.
Smithfield, NC
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jason said he has always been pleased with the service.
This review was collected via phone interview by Customer Research Inc.

RH
Roberta H.
Zebulon, NC
Ford Windstar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Roberta said she had no complaints.
This review was collected via phone interview by Customer Research Inc.

PT
Paula T.
Smithfield, NC
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Paula said she took her vehicle in to be inspected, and this business worked wonders for her. She had a problem with her credit card, and they let her go home to get another one. The employees were wonderful, very friendly, and did everything they could to help her. They were absolutely great. She could not have asked for better service.
This review was collected via phone interview by Customer Research Inc.

BW
Brandon W.
Smithfield, NC
BMW 325is
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Brandon said he was in and out, it was inexpensive and the service was great.
This review was collected via phone interview by Customer Research Inc.

MC
Marijane C.
Clayton, NC
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Marijane said the facility does a good job.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Smithfield, NC
Ford Expedition EL
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05/21/2018
Brian and Olivia
I brought a 2008 Ford Exhibition EL in for Brian to check over before I bought it. He was quick and we talked afterwards and he said it was in fairly good shape but dont pay more than $9500,
(they were asking $12900). I went back to the dealership and offered them $9500 and they said they couldnt go that low, so we said that fine and said we would keep looking. Before we got out of our chair the used car manager came over and said they would take that offer and we closed the deal right there. Always do your homework and have a great garage and mechanic to check stuff out before you buy.

LC
Larry C.
North Carolina
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Larry said the staff are good people.
This review was collected via phone interview by Customer Research Inc.

EM
Erin M.
Smithfield, NC
Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Erin said that the service was great. She appreciated their honesty. The people all seem to be real and positive. She said the experience was wonderful.
This review was collected via phone interview by Customer Research Inc.

TR
Thomas R.
Clayton, NC
Cadillac DTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Thomas said that the experience was hassle free, they were done quickly and they are trustworthy people.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Goldsboro, NC
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Great experience
I trust then working on my car and always giving me fair prices