Reviews
MB
Mark B.
Clayton, NC
Ford Mustang
Verified
Efficient
All the employees are friendly and helpful. If you are female they have a comfortable lounge area to wait. This is a family owned business and they are very good and not pushy. Make an appointment and you will be in and out quickly. They also have a safe night drop off box.
Recommended
BW
Brenda W.
Smithfield, NC
Toyota Corolla
Verified
Brenda said this business did a good job, but the engine light went back on. This business has really good mechanics.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Felix T.
Selma, NC
Toyota Tundra
Verified
Spoke with Anna. She said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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David W.
Smithfield, NC
Honda Civic
Verified
David said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Stephen S.
Smithfield, NC
Nissan Xterra
Verified
The Staff
Johnson's tire staff , From the front office ladies to the Mechanics have always been courteous and upfront with all of their estimates . I feel like not only a customer but also a part of their family..I can honestly they make you feel at home and never try to push repairs on you that you don't need.
They are now and will only be the repair shop I'll ever take my cars to..
They are now and will only be the repair shop I'll ever take my cars to..
Recommended
PM
Patrick M.
Selma, NC
Chevrolet Silverado 1500
Verified
Patrick said he has been a customer of the business for years, and they always do good work. Everything with his vehicle is perfect.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Gail B.
Willow Spring, NC
Nissan Frontier 2WD
Verified
Gail said they are the best business around. They treat customers really well. She does not have to feel taken advantage of .. They are exemplary in their field and are 100 percent amazing. Anybody would be fortunate and lucky to have them service their vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Katriel A.
Clayton, NC
Toyota Sienna
Verified
Katriel said the staff members are friendly, knowledgeable, and overall, a good group of people. They explained to her exactly what was going on with her vehicle, which she appreciated. The staff also remembered her when she came in, which she liked. The service was very prompt.
Recommended
This review was collected via phone interview by Customer Research Inc.
KW
Kurt W.
Smithfield, NC
GMC Sierra 1500
Verified
Kurt said the employees were up front. They were honest. They provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LC
Larry C.
Smithfield, NC
Subaru Impreza Sedan
Verified
Great Service. Great Staff.
Johnson Tire is truly a "family business". The owners and staff make you feel at home as soon as you walk into the office. I have always dreaded going to a dealership for my auto service, but I do not feel that way when I use Johnson Tire & Auto because I know I will get great service at a fair price.
Recommended
JS
Jason S.
Smithfield, NC
Toyota Highlander
Verified
Jason said he has always been pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Roberta H.
Zebulon, NC
Ford Windstar Wagon
Verified
Roberta said she had no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Paula T.
Smithfield, NC
Chevrolet Monte Carlo
Verified
Paula said she took her vehicle in to be inspected, and this business worked wonders for her. She had a problem with her credit card, and they let her go home to get another one. The employees were wonderful, very friendly, and did everything they could to help her. They were absolutely great. She could not have asked for better service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BW
Brandon W.
Smithfield, NC
BMW 325is
Verified
Brandon said he was in and out, it was inexpensive and the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Marijane C.
Clayton, NC
Ford Edge
Verified
Marijane said the facility does a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Scott F.
Smithfield, NC
Ford Expedition EL
Verified
Brian and Olivia
I brought a 2008 Ford Exhibition EL in for Brian to check over before I bought it. He was quick and we talked afterwards and he said it was in fairly good shape but dont pay more than $9500,
(they were asking $12900). I went back to the dealership and offered them $9500 and they said they couldnt go that low, so we said that fine and said we would keep looking. Before we got out of our chair the used car manager came over and said they would take that offer and we closed the deal right there. Always do your homework and have a great garage and mechanic to check stuff out before you buy.
(they were asking $12900). I went back to the dealership and offered them $9500 and they said they couldnt go that low, so we said that fine and said we would keep looking. Before we got out of our chair the used car manager came over and said they would take that offer and we closed the deal right there. Always do your homework and have a great garage and mechanic to check stuff out before you buy.
Recommended
LC
Larry C.
North Carolina
Hyundai Elantra
Verified
Larry said the staff are good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Erin M.
Smithfield, NC
Hyundai Veracruz
Verified
Erin said that the service was great. She appreciated their honesty. The people all seem to be real and positive. She said the experience was wonderful.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Thomas R.
Clayton, NC
Cadillac DTS
Verified
Thomas said that the experience was hassle free, they were done quickly and they are trustworthy people.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mary H.
Goldsboro, NC
Nissan Altima
Verified
Great experience
I trust then working on my car and always giving me fair prices
Recommended