Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

204 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


CR
Chad R.
Smithfield, NC
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Chad said the staff knew what they were doing. He was told ahead of time what was needed then decided if he would get the work done. They did not overcharge for the service.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Smithfield, NC
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ryan said the staff was nice. They did the job in a timely manner and the price was decent.
This review was collected via phone interview by Customer Research Inc.

GV
Greg V.
Gainesville, FL
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Greg said they did a good job and they only charged him 8 dollars over the estimated cost.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Four Oaks, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
David said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Smithfield, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Professional Pleasant Service
Once again I took one of my cars to Johnson's Tire and Auto for routine service and once again I received great service and a fair price, Brian is always professional and friendly and takes his time to explain things to me. I appreciate that a lot.

RH
Ruby H.
Smithfield, NC
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ruby said the staff works well with her schedule. They keep the cost of services down because she is on a fixed income. They are courteous and kind. They treat her respectfully, and are honest. They don't try to cheat her.
This review was collected via phone interview by Customer Research Inc.

DW
Daryl W.
Smithfield, NC
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Daryl said this was his first experience and the staff was very professional. He had a appointment, they took him right in on time and delivered very quickly.
This review was collected via phone interview by Customer Research Inc.

NT
Nicole T.
Four Oaks, NC
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Nicole said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MJ
Millard J.
Smithfield, NC
Lincoln Town Car
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Millard said the employees were nice and good but the price was a little high.
This review was collected via phone interview by Customer Research Inc.

MP
Mukesh P.
Smithfield, NC
BMW X5 M
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Makesh said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Selma, NC
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Robert said he has been going to this business for a long time. He is happy with their thoroughness, professionalism and the staff are good people. He will continue going to the business.
This review was collected via phone interview by Customer Research Inc.

BM
Belinda M.
Selma, NC
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Belinda said she had a great experience at the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Smithfield, NC
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Done right the first time.
You will have your answer right away as to what is wrong with your vehicle and the total price of repair without guessing if’s truly fixed or not. I trust them to repair my cars on time when I need them fixed as they have yet to let me down. Family, that’s how they make you feel each time you walk into their shop. Great people who care about doing a good job for their customers.

CG
Craig G.
Clayton, NC
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Craig said the business does a really good job for a fair price. He said everything was satisfactory.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Clayton, NC
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Efficient
All the employees are friendly and helpful. If you are female they have a comfortable lounge area to wait. This is a family owned business and they are very good and not pushy. Make an appointment and you will be in and out quickly. They also have a safe night drop off box.

BW
Brenda W.
Smithfield, NC
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Brenda said this business did a good job, but the engine light went back on. This business has really good mechanics.
This review was collected via phone interview by Customer Research Inc.

FT
Felix T.
Selma, NC
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Anna. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Smithfield, NC
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Smithfield, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
The Staff
Johnson's tire staff , From the front office ladies to the Mechanics have always been courteous and upfront with all of their estimates . I feel like not only a customer but also a part of their family..I can honestly they make you feel at home and never try to push repairs on you that you don't need.
They are now and will only be the repair shop I'll ever take my cars to..

PM
Patrick M.
Selma, NC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Patrick said he has been a customer of the business for years, and they always do good work. Everything with his vehicle is perfect.
This review was collected via phone interview by Customer Research Inc.