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Jolene's Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(204 Reviews)
77

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

About

Jolene’s Auto Repair is built on the belief that family comes first. We extend that sense of family to our customers and our team, creating an atmosphere of care and respect in everything we do. Jolene’s Auto Repair is built on the belief that family comes first. We extend that sense of family to our customers and our team, creating an atmosphere of care and respect in everything we do.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(503) 386-2857
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
104 Northeast 80th Avenue Portland, OR 97213

Affiliations

AAA
ASE Certified
NAPA
Jolene's Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(204 Reviews)

AR
gravatar
Autumn R.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2026
verified customerVerified Customer
10
Diagnostics and Routine Services
The headlights on my car weren't very bright so set up an appointment for them to diagnose the issue (and also to replace some console lights while they had it). They included a routine inspection and fluid top off while they had the car. During their inspection, and our conversations, we concluded the car needed a couple of routine maintenance items taken care of, such as struts and shocks (car has 200,000 miles on it and hasn't been done yet... that is on me), fuel injection cleaning (I think that is what they called it) and soon spark plugs and an oil changed. Had them do it all while they had the car. John, my handler ;), was informative, knowledgeable, and kind. They promised the car by Monday but would try and get it me by Friday... and they were done by Friday at 2pm. I recently stopped going to my dealers service dept and changed to Jolene's (for my other car as well), and I have never looked back since. If you want honest and detailed work done on your car, please go here.
Ryan C. from Jolene's Auto Repair responded on 04/14/2026 07:34 AM

It sounds like your 4Runner has had quite the adventure at Jolene's! We're glad to hear that you were able to brighten those headlights and tackle a few maintenance items while we had your car. With 200,000 miles, it’s like a classic car with some nostalgia attached—definitely deserving of a little extra TLC! John will be pleased to hear you appreciated his guidance. We're always here to ensure your vehicle gets the attention it deserves, whether it’s a routine inspection or something more serious like a fuel injection cleaning—yes, it's a real thing and not just a catchy car phrase. Switching from the dealer to us is like finding that perfect pair of shoes; once you do, it’s hard to go back to the old ones. Your confidence in us means a lot, and we look forward to keeping your 4Runner and your other car running smoothly for many miles to come!

Offers and Posts
We're thrilled to hear you found your auto repair home with us! 🚗💨 No high-pressure sales tactics, just honest advice and fair prices. Thanks for trusting us with your cars! We're here whenever you need us! 🔧✨ #JolenesAutoRepair #CustomerCare
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We're so glad we could rescue your day when your car decided to take an unexpected break! 🚗💨 Quick service is just how we roll! Thanks for trusting us to get you back on the road! 🚀 #AutoRescue #JolenesAutoRepair
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We're thrilled to hear about your positive experience! 🚗✨ Our team loves going that extra mile (or a few!) to make sure you're back on the road safely. Thanks for trusting us with your ride! #AutoCare #JolenesAutoRepair
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Thanks for the kind words! We pride ourselves on being your vehicle’s BFF 🛠️🚗, keeping you in the loop so you can prioritize what really matters. Your trust means the world to us! Come back anytime—your car will thank you! #AutoCare #JoleneRocks
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Thanks for the fantastic review! 🚗💨 We’re thrilled you enjoyed our competitive prices and friendly service. Supporting a small family business is what we love too! Stop by anytime for more quick fixes—no chains allowed! 😉 #SupportLocal #JolenesAutoRepair
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Big shoutout to our amazing team for turning a clutch panic into fuel pump perfection! 🚗💨 We’re always here for after-hours rescues and to make your ride road-ready. Glad we could help you out! 😄 #JolenesAutoRepair #CustomerCare
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Thank you for the fantastic review! 🚗💨 We're thrilled we could get your Honda back on the road without breaking the bank. Our team is always here for your car or truck needs—just give us a shout! #JolenesAutoRepair #CarCareExperts
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Thanks for the stellar review! 🌟 We're thrilled to keep your wheels turning and your spirits high! 🚗💨 Five stars aren’t just for the sky; they belong on the road too! #JolenesAutoRepair #FiveStarService
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Thank you for the fantastic review! We're glad you found our honest service and clear communication refreshing. 🚗🔧 We aim to keep your car running without breaking the bank! Your ride's happiness is our priority. #HonestRepairs #JoleneRocks
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