Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1362 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.5555556/5Overall Rating 3.5555556/5Overall Rating 3.5555556/5rating 3.5555556rating 3.5555556
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


CP
Crystal P.
Dayton, OH
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Honest service
Quick and honest service

Anonymous avatar
Verified Customer
New Madison, OH
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
service
friendly and efficient service
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/21/2018

Dear Valued Customer,
Thank you very much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for the kind words..
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Piqua, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
TOPS IN MY BOOK
The sales staff know their business, CARS. They are very knowledgeable . The service department is well trained.
The best thing about waiting for your car serviced they got the best popcorn, better than at a theater, & it's FREE.
This is my second Hyundai . Will I buy from Joseph Airport Hyundai again. The answer is yes most certainly.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/19/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

JC
Jean C.
Clarksville, OH
2014 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Bruce best Manager
Bruce made immediate contact to go over invoice and pointed out how their invoices worked. It was a true miscommunication of how their invoices are produced. I will definitely go to Bruce with any of my questions. I have used Airport seventy times and this is the first and hopefully only incident that I experience now that i understand how they work.
Thanks Bruce for taking time out of your busy schedule!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2018 Category: Service
Quote was off
My quote on item was WAY off! I okd but didn’t think the amount was going to be significantly different
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/19/2018

Dear Jean,
We are so sorry that your quote did not meet your expectations. I will be contacting you to discuss how we can satisfy you on this matter. We thank you for your business and hope to see you again soon.
Sorry for any disappointment.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Tipp City, OH
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Oil Change and Service
Great Experience!
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/18/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

FJ
Fonda J.
Dayton, OH
2005 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Friendly
They were very professional and nice
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/18/2018

Dear  Fonda,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for choosing us.
We hope to see you again soon.
Thank you.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

AB
Angelique B.
Clayton, OH
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great customer service received
A break light came on while driving and since the dealership is in the way home I headed there. They were able to squeeze my vehicle in for inspection and fixed the issue under the warranty.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/15/2018

Dear Angelique,
Thank you so much for giving us the highest scores on the survey we sent you. We thank you for your kind comments and appreciate your business.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

BM
Barbara M.
Brookville, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Owner
Great job
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/15/2018

Dear Barbara,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comment.
Thanks again and we hope to see you soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

NG
Nadine G.
Brookville, OH
2007 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
R
Quoted a time, and was courteous and did the job in a timely fashion. Nice waiting area
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/15/2018

Dear Nadine,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
We truly hope to see you here again soon.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

MR
Marsha R.
Dayton, OH
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Everyone is friendly and go out of their way to answer any questions.
I came in for an oil change and left with a new/used car.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/15/2018

Dear Marsha,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Richmond, IN
2007 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Nice environment with friendly and helpful employees
This was our first time visiting Joseph Airport Hyundai and we were very impressed with the business as a whole. The building was very clean, the employees were very attentive, the cars were displayed well and as a whole the business was very impressive. We look forward to doing business with Joseph Airport Hyundai in the future.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/15/2018

Dear Valued Customer,
We thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Tipp City, OH
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Service
Didn't care to wait 4 hours on my service.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/14/2018

Dear Valued Customer,
We are very sorry that your service work took longer than you thought it would. We always work as quickly as possible but we do try to be thorough and not make mistakes. Thank you for your business and we appreciate your honest feedback. We will use your comments to help improve our service operations.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

CE
Cindy E.
Xenia, OH
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Very happy
You are treated well with repairs or service done in a timely manner
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/12/2018

Dear Cindy,
Thank you so much for giving us the highest scores on the survey we sent you. We know you have many choices for service and thank you for choosing us.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

DM
Donald M.
Englewood, OH
2014 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
my service visit
quick service did oil change .just need interior vacuuming.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/12/2018

Dear Donald,
We are very sorry we did not vaccume your car out. That is our normal operation. We hope we can make ut up to you. Thank you for your business and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Dayton, OH
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Amazing
Great service, wonderful car, and quick & easy!
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/11/2018

Dear Valued Customer,
Thank you for giving us the highest scores on the survey we sent you. We thank you for your business and hope to see you again soon.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Dayton, OH
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Not clear what is information is requested and can't seem to go back
Prompt on time service, and always willing to answer any questions
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/11/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

JB
Jonathan B.
Tipp City, OH
2015 Hyundai Azera
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great Service
Awesome prompt service.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/11/2018

Dear Jonathan,
Thank you so much for giving us the highest scores and kind commenst on the survey we sent you. We appreciate your business and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

Anonymous avatar
Verified Customer
Clayton, OH
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Great service
Taylor provides good customer service.
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/11/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you.
We appreciate your business and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

JK
Jane K.
Troy, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
One Happy Customer
Loved having a car wash included with my oil change. 😊
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/11/2018

Dear Jane,
We thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for the kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774

LO
Lori O.
Piqua, OH
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
recall repair
They were courteous, knowledgeable.. informative and went above and beyond what I asked of them. Thank you so much!
BRUCE A C., Parts and Service Director from Joseph Airport Hyundai responded on 06/08/2018

Dear Lori,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your kind comments and thank you for your business. We hope to see you again soon.
Thank you again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774