Joseph Airport Hyundai


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1105 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 01/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Got more than I came in for"
Came in for regular 3k service and was told I needed an alignment
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/23/2018 04:59 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/23/2018

Dear Valued Customer,
Thank you for bringing your car to our service department. We truly appreciate your business and thank you for answering our survey. 
Thanks again and we hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Kimberly C. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st visit"
I am not sure who the gentleman was who greeted me, took my car and also met me when I came back the next day but he was extremely kind. He was a bigger man with a beard. He was very nice, listened to my concerns and questions and when I came back the next day he had answers for me and told me to call or come by if I had any more questions or concerns. He was just very nice and made it a pleasant quick experience. Granted I only came in for an oil change, but that alone can set the tone for future visits. So far it did and I feel comfortable dropping my car off to him.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/22/2018 04:52 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/23/2018

Dear Kimberly,
We that you for giving us the highest scores on the survey we sent you. We truly appreciate your business and hope to see you again soon. The advisor you spoke with that day was named Taylor. He would be happy to help you . 
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Janet R. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/22/2018 12:41 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/23/2018

Dear Janet,
Thank you for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again and we hope to see you soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very prmpt service. Arrived earlier than scheduled. They also handled a recent recall which had not been scheduled.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/22/2018 06:12 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/22/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you. We thank you for your kind comments and truly appreciate your business.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courteous"
The employees are always professional and courteous. My last visit on 1/15/18 was for routine maintenance, I received a new "smartphone" for Christmas. the phone is definitely smarter than me! I apologize I don't remember the name of the gentleman that assisted me, but in addition to doing my routine maintenance he also synced my phone to my car! I had been without that feature for about 2 weeks and really missed being able to be hands free and use my phone. He didn't have to do that! I came in on Dec. 30 (Saturday) in a panic because my windshield wiper just came off during the recent snowstorm. I came in without an appointment, I was afraid it was going to be a bigger problem like the arm might need to be replaced. I always expect he worst. The windshield wiper just needed to be replaced. They didn't make me feel like I was bothering them because I didn't have an appointment and they got me in and out very quickly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/22/2018 05:51 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/22/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you. We thank you for the kind comments we received from you. We aprreciate your business and hope to see you again soon. 
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Michael K. on 01/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very nice"
People were very nice but trying to get an appointment was very lengthy and disappointing.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/21/2018 04:47 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/22/2018

 Dear Michael,
We are sorry the you we not happy with your service experience. We thank you for your feedback and will implement new procedures to help with the appointment system.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Robert F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is excellent "
Oil change was taken care of within great time
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:06 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/22/2018

Dear Robert, 
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Ndeye H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I am very very happy!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 11:56 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/19/2018

Dear Ndeye,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for the kind comments.
Thanks again and we hope to see you soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Fast, friendly service. Great amenities in waiting area.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 04:31 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/19/2018

Dear Valued Customer,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and hope to see you again soon.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Kayla J. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and quality of the work. "
I always receive the best customer service and my mechanic Taylor is always amazing. He makes sure to update me to things that need urgent attention or what can wait until next time. He also informed of a recall on my vehicle that may fix a noise I've been hearing!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:12 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/18/2018

Dear Kayla,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and hope to see you again soon.
Thank you so much.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Christopher A. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recalls"
They did a good job taking care of both recalls in a timely manner.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 10:54 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/18/2018

Dear Christopher,
Thank you so much for returning the survey we sent you. We appreciate your business and if there was anything we could have done to recieve a perfect score please contact me at bcorbolotti@air hyundai.com. 
Thanks again
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Convenient and quick service. Also enjoy the coffee and donuts/popcorn while waiting.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:23 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/17/2018

Dear Valued Customer,
Thank you for giving us the highest scores on the survey we sent you. We appreciate your business and hope to see you again soon.
Thank you so much.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb Service"
Great team in the service center. My advisor provided exceptional service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 01:06 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/17/2018

Dear Valued Customer.
Thank you so much for giving us the highest scores on the survey we sent you. We thank you for your business and appreciate your kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Don D. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always get excellent service."
I always work with Taylor Jacomet because he has consistently given me great honesty and service.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 07:35 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/16/2018

Dear Don,
Thank you so much for giving us the highest scores on the survey we sent you. Thank you for the kind words for Taylor. We appreciate him too.
Thanks again,
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Patrick S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I had come in without an appointment, having just discovered a flat. They fit me in, checked out my car, and took care of me the same day. I really appreciated the service and great job they did!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:16 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/16/2018

Dear Patrick,
Thank you for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your kind comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Overall everything was great. My service writer was very polite and timely. The only recommendation I have is provide more than just water for guests because not everyone drinks coffee. And maybe proved some sort of snack. Most places have popcorn or donuts and occasionally sandwiches or peanut butter/cheese crackers.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/15/2018 04:20 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/15/2018

Dear Alicia,
Thank you for your honest feed back. We will stive to have more amenities available to customers . 
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Leslie W. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personable and professoonal"
Very attentive and thorough.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/14/2018 07:51 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/15/2018

Dear Leslie,
Thank you so much for giving us the highest scores on the survey we sent you. We know you have many choices for service and thank you for choosing us.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Thomas D. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Bring back behind counter coupons!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 03:01 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/15/2018

Dear Thomas,
We appreciate the high scores you gave us on the survey we sent you. We thank you for your business and hope to see you again soon. We are working on a new coupon system. You will soon be getting them.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Richard M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing"
Servicing is simple and easy to get done. Make an appointment show up then sit in their waiting room and have a coffee and they get it done ASAP..
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 09:30 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/15/2018

Dear Richard.
Thank you so much for the kind comments and high scores on the survey we sent you. We thank you for your business and hope to see you again soon.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Gary C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Everyone extremely helpful and made certain everything was satisfactory.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 08:10 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 01/15/2018

Dear Gary,
Thank you for the kind comments and high scores on the survey we sent you.
We appreciate your buisness and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Displaying Review 1 - 20 of 1105 in total