100% Would Recommend
Latest Review 13 days ago
TOMMY M. on 10/05/2017
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"Always confident."
Every time I use JR's I'm confident that they do the best they can for the customer. Fixing the issue at hand while keeping an eye out for future issues while trying to stay within their budget.
Vehicle: Chevrolet Suburban
Service Date: 10/02/2017
Review Created: 10/05/2017 02:39 PM
Eddie B. on 09/29/2017
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Eddie said he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
RON C. on 09/20/2017
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"Misc repairs"
JR conducted misc repairs to the firebird.... as always, courteous and respectful; quickly and fairly made the repairs.
Vehicle: Pontiac Firebird
Service Date: 09/19/2017
Review Created: 09/20/2017 06:17 AM
Kaitlin C. at Jrs Auto Care responded on 09/20/2017

Ron, We appreciate your business and thank you also for the great review!

Kaitlin Critchley
Service Writer
Ethan M. on 09/19/2017
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Ethan said the business did good work.
Vehicle: Nissan Frontier
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Barry S. on 09/19/2017
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Spoke with Kim. She said the business did a good job and it was done for a reasonable price.
Vehicle: Chrysler Crossfire
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Tameka M. on 09/15/2017
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Tameka said this business always provides great service with no complaints.
Vehicle: Dodge Durango
Category: Service
Service Date: 09/05/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 09/20/2017

Thank you Tameka for your review and for being a loyal customer!

Kaitlin Critchley
Service Writer
Curtis D. on 09/12/2017
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Curtis said the service was good.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 09/20/2017

Curtis, Thank you for yoour review, we look forward to serving you in the future.

Kaitlin Critchley
Service Writer
David L. on 09/12/2017
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David said he had heard very good reports about this business. He tried it and he was very pleased with their good service. He has already recommended them to others.
Vehicle: Ford F-150
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 09/14/2017

David, Thank you for your review! We are glad you are pleased with your service and appreciate the recommendations! 

Kaitlin Critchley
Service Writer
Teresa B. on 09/12/2017
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Teresa said the service was fine.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 09/14/2017

Teresa, Thank you for your business and good review. We look forward to serving you in the future.

Kaitlin Critchley
Service Writer
JOHN and BARBRA G. on 09/11/2017
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"Fast Service"
For the work needed done I had an appointment. I figured that it would take at least an hour, and the job was done in about 30 minutes. Grateful that I didn't have to sit and wait very long.
Vehicle: Chevrolet Cobalt
Service Date: 08/31/2017
Review Created: 09/11/2017 07:02 AM
Kaitlin C. at Jrs Auto Care responded on 09/14/2017

Thank you for the review! We are happy to serve you!

Kaitlin Critchley
Service Writer
Derick B. on 09/11/2017
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Derick said this business provided good, fast and honest service.
Vehicle: Chrysler 300
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 09/14/2017

We are so glad you were pleased with the service! Thank you for the review!

Kaitlin Critchley
Service Writer
PHILIP B. on 08/25/2017
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"Service"
After the telephone hiccup, they got our car in and fixed in three hours. Thank you JR for showing me the problem with the coolant leak as well.
Vehicle: Ford Explorer
Service Date: 08/24/2017
Review Created: 08/25/2017 10:53 AM
Kaitlin C. at Jrs Auto Care responded on 08/30/2017

Philip, Thank you for your review. We look forward to servicing your vehicle in the future!

Kaitlin Critchley
Service Writer
Susan A. on 08/14/2017
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Susan said the business was kind and they also provided good service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Frederick A. on 08/14/2017
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Spoke with Amy. She said the staff is nice and polite. They are always on time.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/30/2017

Thank you for your review!

Kaitlin Critchley
Service Writer
Lindsey Y. on 08/09/2017
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Lindsey said they diagnosed the problem very fast, the rates were reasonable and they communicated very well.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/30/2017

Lindsey, Thank you for your business and your review!

Kaitlin Critchley
Service Writer
Albert T. on 08/08/2017
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Albert said he recommends this business for service.
Vehicle: Buick Century
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/30/2017

Thank you for your review!

Kaitlin Critchley
Service Writer
Reid H. on 08/08/2017
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Reid said he is satisfied, and has no complaints.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Dennis W. on 08/08/2017
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Dennis said this business was good.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Lisa R. on 08/07/2017
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Lisa said this business provides good service and she would recommend them.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
JOHN and BARBRA G. on 08/04/2017
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"Saved us a bundle"
Compared to a quote that we got from a different repair shop in Lynchburg, JR's saved us $466. The same great service that we have become accustomed to over the last 14 years.
Vehicle: Chevrolet Cobalt
Service Date: 08/02/2017
Review Created: 08/04/2017 07:06 AM
Kaitlin C. at Jrs Auto Care responded on 08/30/2017

John and Barbara, Thank you for your review! We appreciate your business and look forward to serving you in the future!

Kaitlin Critchley
Service Writer
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