Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

724 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BK
Bonnie K.
Ohio
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Bonnie said they have done their best with her.
This review was collected via phone interview by Customer Research Inc.

EW
Elizabeth W.
Ohio
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Elizabeth said she likes Greg and when she called a different company they didn't answer.
This review was collected via phone interview by Customer Research Inc.

CB
Cindy B.
Alliance, OH
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Cindy said she really appreciates them getting her in right away and the work always turns out great.
This review was collected via phone interview by Customer Research Inc.

RK
Ron K.
Sebring, OH
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ron said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Alliance, OH
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Jim said the technicians did what he wanted and did it promptly.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Alliance, OH
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Dan said he was in a bind and they helped him immediately. San said they went above and beyond for small things.
This review was collected via phone interview by Customer Research Inc.

CD
Carl D.
Alliance, OH
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Carl said Greg did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Alliance, OH
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Great!
Once again they did a great job and I will continue to use them again and again!

CJ
Clifford J.
Ohio
GMC Envoy
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Clifford said they installed a new air conditioner and did not check the fan. So, weeks later he had to pay $600 more for a fan. Also, a part was removed from his vehicle. He has spent $2000 in the last month. The bolts fell out of the radiator. He stated he feels the business takes advantage of people.
This review was collected via phone interview by Customer Research Inc.
Greg K. from K.A.R.S. Kale's Auto Repair Service responded on 07/25/2018

Cliff, we are sorry you feel that way. We work very hard to keep all of our customers completely satisfied. I know the vehicle has two large repairs and I am sorry for that. The repairs are two separate systems air conditioning and radiator cooling system. I believe we provided a courtesy vehicle while your vehicle was in for repairs. As far as your last concern of bolts coming out it was 1 plastic rivet, and we removed an exhaust heat shield that had rusted and fell off and was destroyed by the driveshaft. We try hard to make all happy and completely satisfied. Thank You Greg Kale, Owner 330-821-3100


CE
Carl E.
Deerfield, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Carl said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Roger G.
Sebring, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
The SERVICE & Greg. I'd give both 100%.
Always get GREAT service. Greg is a man of his word and to me that means EVERYTHING. Keep up the GOOD WORK.
Thank You
Roger D Guy

DB
Dan B.
Louisville, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Spoke with Lori. She said the staff always is courteous and nice. She and her husband trust the opinions of the technicians. They do a good job.
This review was collected via phone interview by Customer Research Inc.

JK
Jon K.
Alliance, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Friendly, Honest reliable work.
I would recommend them to anyone who needs repair service.

JC
John C.
Hartville, OH
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
John said he has been a customer for years and is extremely happy with their service.
This review was collected via phone interview by Customer Research Inc.

PM
Phillip M.
Alliance, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Phillip said the business is a great place and he is glad he goes to them.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Alliance, OH
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Jerry said the service was good.
This review was collected via phone interview by Customer Research Inc.

HB
Hank B.
Salem, OH
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Hank said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Alliance, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Chuck said the business did a fantastic job on his vehicle and he also said he will not take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Alliance, OH
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Joe said the business always does great work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CH
Craig H.
Alliance, OH
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Great place
Was able to take my car without appt and got it fixed same day...as always great work!

Craig

Displaying Review 1 - 20 of 724 in total