Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

222 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


CD
Christine D.
Monticello, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Very helpful & polite
The sales associate made sure that everything I wanted done was completed and done in a timely manner. The lobby area is very nice and comfortable as well. I will definitely continue to use KC Summers Hyundai to maintenance my vehicle.
EDWARD R. from KC Summers Hyundai responded on 09/19/2018

Thank you for your comments and we appreciate your business.


Verified Customer
Newton, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2018 Category: Service
Mmm
Mmm
EDWARD R. from KC Summers Hyundai responded on 09/06/2018

 Thank you for your feedback and be assured it will be looked into and corrective measures taken.


DH
Donald H.
Findlay, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Great In and out time. Always pleasant and the service personnel are neatly dressed and ready to help.
Best service around.
EDWARD R. from KC Summers Hyundai responded on 08/30/2018

Thank you for your comments and we appreciate your business!


JG
Jeanmarie G.
Newton, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
friendly and efficient people
Wonderful!
EDWARD R. from KC Summers Hyundai responded on 08/29/2018

Thank you for your comments and we appreciate your business!


BR
Brett R.
Shelbyville, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Professional service.
Excellent facility, courteous staff.
EDWARD R. from KC Summers Hyundai responded on 08/11/2018

Thank you for your comments and we appreciate your business!


PL
Paul L.
Mattoon, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Top shelf
Always top shelf
EDWARD R. from KC Summers Hyundai responded on 08/06/2018

Thank you for your comments and we appreciate your business!


Verified Customer
Sullivan, IL
2011 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/01/2018 Category: Service
Horrible communication
I have problems every time I take my car here.
EDWARD R. from KC Summers Hyundai responded on 08/02/2018

Thank you for your feedback and be assured it will be looked into and corrective measures taken.


JA
John A.
Mattoon, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Great place!
Friendly fast service at a good price👍
EDWARD R. from KC Summers Hyundai responded on 08/01/2018

Thank you for your comments and we appreciate your business.


WW
William W.
Birdsboro, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Overall excellence
Even though we live in Pennsylvania, we buy our cars out here and have them serviced whenever we're in town. The service staff is professional and courteous and we can always get the work done that we need to in the allotted time we have.
EDWARD R. from KC Summers Hyundai responded on 07/31/2018

Thank you for your comments and we appreciate your business!


GB
Gregory B.
Mason, IL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
great service
outstanding customer service! very friendly!
EDWARD R. from KC Summers Hyundai responded on 07/27/2018

Thank you for your comments and we appreciate your business!


LG
Lawrence G.
Lerna, IL
2017 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
quick oil service
They always accommodate me and get me in.
EDWARD R. from KC Summers Hyundai responded on 07/19/2018

Thank you for your comments and we apprecitate your business!


CD
Charles D.
Arcola, IL
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
KC Summers Service
KC Summers always give great service. The people are so nice, and on Saturday they have goodies!
EDWARD R. from KC Summers Hyundai responded on 07/18/2018

Thank you for your comments and we apprecitate your business!


DS
Dawn S.
Mattoon, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Fast and friendly
Everyone was very nice and helpful. The work was done very quickly and I was kept informed throughout
EDWARD R. from KC Summers Hyundai responded on 07/11/2018

Thank you for your comments and we apprecitate your business!


Verified Customer
Olney, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Great service!
Always a great experience at KC Summers
EDWARD R. from KC Summers Hyundai responded on 07/09/2018

Thank you for your comments and we appreciate your business!


LB
Lyle B.
Yale, IL
2004 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Welcoming staff, comfortable wait area with drinks
I love coming here for all my vehicles.
EDWARD R. from KC Summers Hyundai responded on 06/19/2018

Thanks for your comments and we appreciate your business!


KR
Kelly R.
Mattoon, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Prompt and Friendly
Dealer was prompt and friendly.
EDWARD R. from KC Summers Hyundai responded on 06/16/2018

Thank you for your comments and we appreciate your business!


JM
Jennifer M.
Bethany, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Great Service
Always easy to get an appt.when I need one. In & out quickly for my oil change/tire rotation. I trust KC Summers!
EDWARD R. from KC Summers Hyundai responded on 06/12/2018

Thank you for your comments and we appreciate your business!


KB
Kathy B.
Fort Lauderdale, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Hyundai Service
Very pleasant, quick service, I would highly recommend them for your next oil change!
EDWARD R. from KC Summers Hyundai responded on 06/08/2018

Thank you for your comments and we appreciate your business!


LH
Larry H.
Arcola, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Sonata Maintenance May 30, 2018
The service oriented attitude of the people who work there is amazing
JOHN B. from KC Summers Hyundai responded on 06/01/2018

Thank you for your comments and we appreciate your business!


JG
Jeanmarie G.
Newton, IL
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Great Experience!
My check engine light came on at 36k miles, then went out after couple hundred miles (before my service appointment) They ran diagnostic 4 times and did 36k mile service while providing a loaner car. They found no problems with my car AND discounted my bill. Feel very confident my car is fine.
JOHN B. from KC Summers Hyundai responded on 05/29/2018

Thank you for your comments and we appreciate your business!


Displaying Review 1 - 20 of 222 in total