Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

3507 Reviews

ReScore Reviews™ (95)

ReScore
Overall Rating 3.8000026/5Overall Rating 3.8000026/5Overall Rating 3.8000026/5rating 3.8000026rating 3.8000026
Original
Overall Rating 1.96842/5rating 1.96842rating 1.96842rating 1.96842rating 1.96842
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


LJ
Lareesha J.
Charlotte, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Great service
Great service

FA
Frederick A.
Conover, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
One of the best experiences
I have my car serviced at this dealership regularly. I also bought the car from the dealership. Overall they do a very good job, with very few exceptions. This experience was one of the best. They did exactly what I asked, they made suggestions, but did not pressure. They highlighted work that might need to be done on my next visit. Very professional and courteous.

WO
William O.
Lancaster, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Friendly service
I only had a turn signal bulb replaced

MH
Melanie H.
Matthews, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
They treat you like family!
Everyone is so nice and helpful and never pushy. Always a great experience!!

AH
Allan H.
Charlotte, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service Was Excellent
Things went smooth and they were pretty fast. They didn't try to up sell me service that I didn't really need.

TM
Teresa M.
Charlotte, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service you can rely on
They were able to fix my car with no problems. I normally have a good experience when I visit this location

JC
Jasmine C.
Charlotte, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
The people Everything
This Place Is Awesome I Had A Good Representer He Took Very Care Of Me And Let Me Know Everything Was Going To Be Okay Thank You So Much I Appreciate You All .

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/17/2019 Category: Service
The place
The place is an overall good place to get a car from
Carlos B. from Keffer Hyundai responded on 01/18/2019

thank you for your review, we are investigating


DH
Delphina H.
Charlotte, NC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Delphina
Great customer service and I know my car is in good hands. Andrew is great!!

RS
Rachel S.
Charlotte, NC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Repair to Sanata
Keeper on day did an awesome job working with us and as well is Hyundai customer service to give us the best outcome possible

KT
Kalandra T.
Charlotte, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Everything looks great
Everything looks great and service is great but honestly I dislike my pre owned Hyundai Sonata because I’ve have problems with it since ive had it..smh

UO
Uzor O.
Charlotte, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Uzor
Very friendly and time conscious.
Keep it up

Verified Customer
Matthews, NC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great team at Keffer
Very welcoming and do a great job.

PK
Pramod K.
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
Good
Good service. Suggested to replace sir and carbon fillers but i mentioned that to car is new and only 5k on it then the technician mentioned that it can wait until next service. He could have mentioned that at first time.

JH
James H.
Charlotte, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Crystal cranford
Crystal Cranford has sold me 4 cars and she's the reason I stay with your dealership.And now she's my service advisor

Verified Customer
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Very helpful
Everyone was very customer service oriented and helpful.

Verified Customer
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Quick Service
Quick Service

MV
Maryann V.
Matthews, NC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Superb service team
Easy check in, great waiting room, and outstanding service = happy customer.

DP
Deborah P.
Rock Hill, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service
Excellent

Verified Customer
Charlotte, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Waiting area
Customer service was awesome. They take their time to explain everything needed to be done on ur vehicle

Verified Customer
Pineville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Definitely recommend
Great, timely, and friendly service!