Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

3243 Reviews

ReScore Reviews™ (79)

ReScore
Overall Rating 3.5569625/5Overall Rating 3.5569625/5Overall Rating 3.5569625/5rating 3.5569625rating 3.5569625
Original
Overall Rating 1.96104/5rating 1.96104rating 1.96104rating 1.96104rating 1.96104
89% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


Verified Customer
Charlotte, NC
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Well done
Good service
Friendly staff
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great Service as Usual!
We brought our car in for an oil change and we also thought we might need some additional service. Our service advisor told us the additional service was not, in fact, needed now, but could wait until the next oil change. We appreciate the honesty and integrity of this establishment, in addition to its fast, courteous, and quality service.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Matthews, NC
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Grear staff
I asked Crystal if it was possible to expedite my oil change, she talked to a couple of people and my car was done on half the time it was originally supposed to.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


MW
Mary W.
Charlotte, NC
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great service
Great service check up
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


RM
Roslind M.
Matthews, NC
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Always Consistent
I always get good service from Jefferson. Juan is absolutely amazing and provides excellent customer service.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


GP
Gwen P.
Charlotte, NC
2011 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
customer Service
Matt is so supportive, even when it cost a arm & leg to make you ride safely. THANK MATT!
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


SL
Stephanie L.
Charlotte, NC
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Professional, Quick and Excellent Service!
The dealership provided me with quick and excellent service! They were able to take me to work and pick me up as a courtesy. Very Professional and Trustworthy! I will be back when my 2012 Hyundai Elantra needs further repair or when ready to buy a new car in the future.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Charlotte, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great!
Great place great staffs!
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


JW
Jack W.
Charlotte, NC
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Best Service Around
As always, Vince and his crew met and exceeded my expectations.
My go to place where the service of my Genesis is required.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


JA
James A.
Charlotte, NC
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Auto Service
Jami provided very efficient and friendly service.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


CS
Calvin S.
Charlotte, NC
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
na
na
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


NB
Nola B.
Charlotte, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Friendly,clean,helpful and efficient
Very pleased with the service and the waiting area.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Marshville, NC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Service is awesome
Jami the service member was very personable and is extremely knowledgeable. Give that woman a promotion or bonus or something. She is awesome, she walked me through each service needed for my Genesis. Her insight made me feel like Keffer was truly interested/vested in making sure my car would be running at its best.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Charlotte, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Prompt and thorough service--thank you!
I arrived just before time for 7 a.m. appointment and was immediately welcomed and the car was serviced as requested --no delay and no problems, and I was on my way to work in less than an hour.
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


MS
Myra S.
Charlotte, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Car serviced
I HAD nd issue with my car lights .appointment was set up ,completed in a short perod of the time .Hyunda sales personnal were awesome ,car looks gerat
VINCENT D. from Keffer Hyundai responded on 10/22/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Charlotte, NC
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Good luck with recall service
They offer loaners when your car needs to be serviced for a recall.Hooray!
VINCENT D. from Keffer Hyundai responded on 10/17/2018

Thank you for your feedback and for allowing us to service your vehicle.


Verified Customer
Matthews, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
friendly staff
staff is friendly and seem competent
VINCENT D. from Keffer Hyundai responded on 10/17/2018

Thank you for your feedback and for allowing us to service your vehicle.


DP
David P.
Charlotte, NC
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
5k service
Matt always take care of me.
VINCENT D. from Keffer Hyundai responded on 10/17/2018

Thank you for your feedback and for allowing us to service your vehicle.


MM
Miriam M.
Monroe, NC
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Excellent service from the moment you arrive until you leave
From the moment I arrived, there was a staff member to greet me and usher me into the service area. Gentleman qualities opening the door, professional courtesy. I appreciate that very much. The service representative Juan was also a wonderful young man who made the time to explain and show me what had been done. A quality check. Awesome follow up.
VINCENT D. from Keffer Hyundai responded on 10/17/2018

Thank you for your feedback and for allowing us to service your vehicle.


LO
Louis O.
Monroe, NC
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
GOOD PEOPLE - Excellent SERVICE
See Above
VINCENT D. from Keffer Hyundai responded on 10/17/2018

Thank you for your feedback and for allowing us to service your vehicle.