ReScore Reviews™ (74)
any recalls and fixed the taillight.
We are happy to hear how well Jake has taken care of you. Thank you for letting us know, we will pass along the kind remarks.
We appreciate your great comments, thank you for choosing Ken Garff Hyundai Downtown.
We love hearing from our long time customers, thank you for taking the time to let us know how we are doing.
We appreciate your business. Thank you for choosing Ken Garff Hyundai Downtown.
I apologize for any inconvenience, dealing with intermittent issues can be very frustrating. We do need to duplicate the issue in order to diagnose, and with a random concern it can take some time, and driving, to do so. I am sorry that we put 60 miles on your car, with the harder concerns we want to give it every opportunity to act up, we feel that it would be much worse to only drive your car one mile and return it to you saying we can't find the issue. I will be contacting you to see if there is anything else that we can do to try and help you with your vehicles issues. Thank you, we value your feedback.
It was great to speak to you today. Like we had discussed, the next time that it is acting up and you have a chance to bring it in we will do everything that we can in order to help you with your concern. Thank you so much for taking the time with me today.
It is always great to hear from our customers, thank you for taking your time to let us know how we are doing.
They also were kind enough to waive an alignment fee that was required on the car. This started due to David Cabrera in the sales department.
This attention and customer service was impressive!
Please pass on my comments to the individuals involved. People always hear the bad news and very seldom positive remarks.
I will definitely pass on the comments, Thank you for letting us help you with your concerns.
Thank you for coming in and also letting us know how we did.
Thank you telling us about your experience.
Thank you for letting us know about your experience.
I apologize for any confusion, I do need some time to look into it and will contact you to see what I can do to help. I have no one on my staff that will intentionally mislead anyone and if I find that someone has they will no longer be on my staff. I take this very seriously. In the future I would be very interested in any interactions like this and will handle them immediately. Thank you for your feedback
I am glad that our staff was able to take good care of you. Thank you
I am glad to hear that you had a great experience with us. Thank you
We are glad that you had a good experience, please, if there is anything that we can do to earn that 5th star we would be happy to do so.Thank you
Sorry to hear about this, I am looking at it now and will call you shortly to talk with you on what we can do to help. Thank you
It is great to hear that we did a good job for you, thank you for letting us know about it.
I had my first service done and Jacob in service was awesome. I loved the video he sent displaying the items he inspected. He kept me updated. The shuttle guy was cool too. I honestly haven't had such a positive experience anywhere else.
Thank you all so much!
Thank you for taking time out of your day to give us that awesome feedback.
I am glad that we were able to take care of you on your visit, thanks for letting us know.
Thank you for giving us some feedback, we will continue to umprove to earn that 5th star.
We appreciate your comments, thank you.