ReScore Reviews™ (76)
I am sorry to hear about your experience, I can look into this and contact you to see if there is anything that I can do to help out.
Though... they don't always report complete set of services to Carfax (if tracking your maintenance accurately is important to you).
I apologize that your oil change took so long, let me look into it and I will contact you shortly. Thank you for your feedback it helps us improve our processes.