Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

697 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.5555533/5Overall Rating 4.5555533/5Overall Rating 4.5555533/5Overall Rating 4.5555533/5rating 4.5555533
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
97% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


Anonymous avatar
Verified Customer
Eau Claire, WI
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great service
Easy to schedule
Convenient times
Quick service
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you for sharing your service experience.


James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

AR
Aunde R.
Eau Claire, WI
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great service!
Provided great service with fixing a recall and oil change
JAMES P L., Service Manager from Ken Vance Hyundai

We greatly appreciate hearing from our valued customers,


Thank you

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

GB
Gregory B.
Eau Claire, WI
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Convenience, courtesy, and easy to deal with
I had an oil change done last week. I called in Thursday around noon and they were able to get me in at 330 Thursday. Everything they were going to perform was explained to me by Chuck and that's what they did to the letter and for less $ than I thought it would be. WOnderful experience, great waiting area and incredibly friend, professional staff!
JAMES P L., Service Manager from Ken Vance Hyundai

We appreciate your business Greg, I will be sure to share this with the Hyundai service team.

Thank you,

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

Anonymous avatar
Verified Customer
Eau Claire, WI
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
service
quick, great staff
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

GB
Geraldine B.
Eau Claire, WI
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Oil change and recall
Thanks for the car wash
JAMES P L., Service Manager from Ken Vance Hyundai

Absolutely, You are welcome.

Thank you,

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

Anonymous avatar
Verified Customer
Eau Claire, WI
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Hyundia Service
On short notice called about service and new tires and was made aware of the tire special Hyundai had going on .Service advisor recommend
using the program and we selected tires that were top of line on my okay.
Tires were ordered and came in an installed on two days from first call.
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you for sharing your great service experience, And Thnak you for choosing Ken Vance.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

Anonymous avatar
Verified Customer
Chippewa Falls, WI
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Great Dealership
Ken Vance Hyundai has always done a great job of servicing our cars. Staff are pleasant and very helpful. Highly recommend this dealership
JAMES P L., Service Manager from Ken Vance Hyundai

How kind, Thank you for choosing Ken Vance and sharing your thoughts.


James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

MK
Mary K.
Eau Claire, WI
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
The timelinee and friendliness
Freinliness
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you for the kind words, Mary. We appreciate your business.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

DB
Dennis B.
Cameron, WI
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018 Category: Service
survey
great job
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

Anonymous avatar
Verified Customer
Menomonie, WI
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Total Service
Great service all the way from the auto to the waiting room
JAMES P L., Service Manager from Ken Vance Hyundai

We appreciate your business, Thank you for returning the survey.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

Anonymous avatar
Verified Customer
Eau Claire, WI
2011 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
My advisor
My advisoe DJ is easy to talk to and makes my experience great
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

MM
Marlene M.
Eau Claire, WI
2005 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Prompt Service
We did a battery replacement is a very reasonable time.
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you Marlene,

We appreciate you sharing your service experience.


James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

DA
Deb A.
Weyerhaeuser, WI
2006 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Fast, conscientious Service!
I brought my car in for a Recall item, and added an oil change for my 2006 Hyundai Sonata. They did both fixes in record time, and I appreciated the shuttle service to the Mall for an hour.

They noted I needed a wiper blade change, which i had forgotten to ask for. They waited for my OK, then installed them. I also appreciated that they did not try to sell me things I did NOT need. And added a free car wash.

Thanks to Ken Vance Hyundai!
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you for sharing your experience, we appreciate your business.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

JS
Janice S.
Eau Claire, WI
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Always a great experience!
Always friendly and professional
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you Janice,

We appreciate hearing from our valued customers.
Enjoy our beautiful weather.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

KR
Kaleigh R.
Chetek, WI
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Amazing Service!
We went in for a simple tire change and walked out with a new vehicle. Eric was very kind and patient with us as we discussed all of the options. The finance team was fun and energetic making the whole process easy! They are fair about everything. Lifetime customer!
JAMES P L., Service Manager from Ken Vance Hyundai

Oh my goodness, Thank you for sharing this. I will be sure to pass this along to the Hyundai Sales Team.


James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

Anonymous avatar
Verified Customer
Eau Claire, WI
2009 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Location and speed of service
No comments beyond the review title.
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you for taking the time to return our survey, We appreciate your business.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

JH
Joann H.
Eleva, WI
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Service Manager
D J was very helpful in our concern about a tire being out of balance. We stopped by and car was looked at right away.
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you Joann for sharing, I will be sure to forward this along to DJ.

Hope you have a great weekend.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

JP
Jon P.
Bonduel, WI
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018 Category: Service
Awesome Service!!!
They took very good care of us!
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you for the kind words, We appreciate your business.


James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

RR
Richard R.
Menomonie, WI
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Friendly and professional service every time !
Always a positive experience -
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you richard,

We appreciate the kind words.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162

PB
Philip B.
Eau Claire, WI
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Friendly knowledgeable folks.
Always prompt, friendly service. Clean and neat facilities. Easy in and out.
JAMES P L., Service Manager from Ken Vance Hyundai

Thank you so much, we appreciate your business.

James Lohse
Service Manager
Ken Vance Hyundai
715-834-4162