Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(1,961 Reviews)

ReScore Reviews™ (87)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
87% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Miami, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Great Car Service, Great company
Took my car to service, great staff, fixed my issue same day in a matter of a few hours. Very organized
VICENTINA G. from Kendall Hyundai responded on 06/17/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900


MH
Martinez H.
Miami, FL
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Excellent
The professional are the best
VG
VICENTINA G. from Kendall Hyundai responded on 06/17/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900


CH
Christel H.
Miami, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
Service
Excellent customer service skills I was so happy that they provided me with an uber so I could go shopping while I waited for my car to be serviced
AG
ANA M G. from Kendall Hyundai responded on 06/16/2020

Ms. Hamilton,

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Ana Garcia
Customer Experience Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900


Verified Customer
Miami, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
Service
Service great
ANA M G. from Kendall Hyundai responded on 06/16/2020

Mr. Fermoselle, 

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Ana Garcia
Customer Experience Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900


NV
Nancy V.
Miami, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020 Category: Service
Profesionidad
Exelentes muy profesionales en su trabajo .
ANA M G., Customer Experience Manager from Kendall Hyundai responded on 06/15/2020

Ms. Velazquez,

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service needs in the future.

Best wishes,

Ana Garcia
Customer Experience Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900


 

DG
Diane G.
Key Largo, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2020 Category: Service
Service
Everything was fine. I think because of changes in personal contact since the corona virus things were a little different than what I was accustomed to.
ANA M G., Customer Experience Manager from Kendall Hyundai responded on 06/15/2020

Ms. Griste,

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words. We continue to strive in making changes to better our customers experiences at time of service.  


We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Ana Garcia
Customer Experience Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900



AS
Albert S.
Miami, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2020 Category: Service
Staff was professional
We had a very good experience and staff very helpful
ANA M G., Customer Experience Manager from Kendall Hyundai responded on 06/15/2020

Mr. Soto,

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service needs in the future.

Best wishes,

Ana Garcia
Customer Experience Manager
Kendall Hyundai / Genesis of Kendall 
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8900



Verified Customer
Miami, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2020 Category: Service
Overpriced
We felt we were overcharged for what was done to the vehicle

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/09/2020 Category: Service
Overpriced
We felt we were overcharged for what was done to our vehicle
VICENTINA G. from Kendall Hyundai responded on 06/09/2020

We at Kendall Hyundai thank you for your effort and time in completing Hyundai’s Survey. I’m sorry to see that you weren’t able to give our Service Team All 5’s. We want to provide a 5 Start visit for you and would like to see if we can overcome the concerns you have. My name is Vicentina Gonzalez and I’m the Customer Relations Manager, I would like to speak with you and see what I can do to assist in this matter. What would be a good time to call you or please call me at 305-964-8856.


Best wishes,


Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai / Genesis of Kendall
15895 S. Dixie Hwy
Miami, Fl 33157
305-964-8840

 


OQ
Orlando Q.
Miami, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Service
Excelente atención. Por parte de Joseph
Realmente fue excelente y siempre dispuesto a enseñarme que tipo de servicios usar según la necesidad
VG
VICENTINA G. from Kendall Hyundai responded on 06/05/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840


LN
Lauris N.
Fort Lauderdale, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020 Category: Service
Kendall Hyundai's Great Service
Kendall Hyindai has great customer service always trying to please the customer.
VG
VICENTINA G. from Kendall Hyundai responded on 06/03/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840


RM
Roberto M.
Miami, FL
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020 Category: Service
I fill good at all.
Excellent
VG
VICENTINA G. from Kendall Hyundai responded on 06/03/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840


JA
Jeffrey A.
Miami, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020 Category: Service
Good service
Mike advisor is very professional and kind. He is the best
VG
VICENTINA G. from Kendall Hyundai responded on 06/02/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840


LT
Luis T.
Miami, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020 Category: Service
Excellent Service
They are very cordial and gave me an excellent quality service.
Thank you
VG
VICENTINA G. from Kendall Hyundai responded on 05/30/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840


Verified Customer
Miami, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
The service is great
My car was checked and I had a favorable response
VICENTINA G. from Kendall Hyundai responded on 05/25/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840


GK
Giovanna K.
Miami, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020 Category: Service
It was clean and I did not have to wait
Mike was very nice and help with all my needs
VG
VICENTINA G. from Kendall Hyundai responded on 05/22/2020

We at Kendall Hyundai would like to thank you very much for taking your time to complete Hyundai’s Survey, and appreciate the kind words.

We look forward to assisting you with your vehicles service
needs in the future.

Best wishes,

Vicentina Gonzalez
Customer Relations Manager
Kendall Hyundai/ Genesis of Kendall
15895 S. Dixie Hwy
Miami, FL 33157
305-964-8840