Kerry Hyundai of Florence


Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

845 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.4545455/5Overall Rating 3.4545455/5Overall Rating 3.4545455/5rating 3.4545455rating 3.4545455
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
87% Would Recommend
100% Business Response
Latest Review 2 days ago
Donald M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful and friendly service"
Always a pleasure.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 07:35 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 12/09/2017

Thank you for letting us service your car.We appreciate your business!!!

Dave Schmid
Service Manager
(859)371-8191
Ronald S. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience"
This dealership is in all aspects an excellent experience from when you first arrive until you check out once the service has been completed on your vehicle. Wouldn't think of taking my Sonata to any other dealer or mechanic shop
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/06/2017 06:39 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 12/06/2017

Thanks for the excellent review and have a great night!!

Dave Schmid
Service Manager
(859)371-8191
Tom B. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"maint"
great
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 02:03 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 12/05/2017

Thanks for coming in for service!!!We appreciate your business!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Timely service at a reasonable rate.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 11:28 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 12/05/2017

Thank you so much for the excellent review and have a great day!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great!"
The service advisors have been very professional every time I take my vehicle in.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/04/2017 04:10 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 12/04/2017

THANK YOU FOR COMING IN FOR SERVICE!!!WE WILL SEE YOU AT YOUR NEXT SERVICE VISIT!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept."
Was in and out in about 30 minutes for an oil change and car wash.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 11/30/2017 12:08 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/30/2017

WE ARE HAPPY TO HEAR WE got your service completed on time!!!have a great day!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service was good
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 11/30/2017 11:30 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/30/2017

THANK YOU FOR COMING IN FOR SERVICE!!!WE WILL SEE YOU AT YOUR NEXT SERVICE!!THANKS AGAIN!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
The service techs and desk staff have always been very friendly and helpful. This is our 4th Hyundai. Never disappointed!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/30/2017 06:47 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/30/2017

THANK YOU FOR BRINGING YOUR CAR IN FOR SERVICE!!!HAVE A GREAT DAY!!!SEE YOU AT YOUR NEXT VISIT!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Work was completed quickly, before the estimated time. Discount was applied before i had even requested it.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/29/2017 02:45 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/29/2017

Thank you for the excellent review and have a great night!!!!

Dave Schmid
Service Manager
(859)371-8191
Frances V. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Quick and inexpensive
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/26/2017 01:19 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/26/2017

We appreciate your business and have a great day!!!

Dave Schmid
Service Manager
(859)371-8191
David J. on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
I hesitated to make an appointment due to a busy schedule. Kerry was able to fit me in during my lunch break and was done within the expected time. I was back to work on time. Thanks!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/25/2017 04:37 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/25/2017

Thanks for the excellent review and have a great weekend!!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Airbag light "
Called early morning bc my airbag light cam on. Spoke to a service tech and took care of everything in less than an hour
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/24/2017 10:35 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/24/2017

Thank you for coming in for service!!!Have a great weekend!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
The work was done quickly. Guy at desk helpful.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 01:04 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/22/2017

We appreciate your business and have a great day!!!

Dave Schmid
Service Manager
(859)371-8191
Lindsey F. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai service around"
The only place I'll take my car to!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 12:15 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/22/2017

THANKS FOR BRINGING YOUR CAR TO US!!!!HAVE A GREAT DAY!!!

Dave Schmid
Service Manager
(859)371-8191
John W. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ALWAYS GIVE US THEIR BEST. "
APPRECIATE THEIR THOROUGHNESS AND INTEGRITY. TREVOR AND CODY (MECHANIC) WERE A BIG HELP AND EXPLAINED IN DETAIL, AS TO THE WORK THAT WOULD BE REQUIRED. ALL'S GOOD, WHICH WAS THE FEELING WE HAD, AS WE DROVE OFF THE DEALORSHIP LOT.
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 08:45 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/22/2017

Thanks for the excellent review!!have a great day!!!

Dave Schmid
Service Manager
(859)371-8191
John H. on 11/22/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Car tuneup not effective"
Car tuneup not effective
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 08:35 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/22/2017

Thank you for filling out the review!!!! Please let us know if you would like us to recheck your car for you.Thank You!!

Dave Schmid
Service Manager
(859)371-8191
Richard W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2003 Santa Fe"
Quite the place. Pleasantly surprised. Bays really clean. Everyone nice and helpful.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 01:32 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/21/2017

Thank you for the excellent review and have a great night!!!

Dave Schmid
Service Manager
(859)371-8191
Denise O. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and clean "
The staff is very friendly and the waiting room and restroom is very clean
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 09:38 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/21/2017

THANK YOU FOR COMING IN FOR SERVICE,WE WILL SEE YOU AT YOUR NEXT SERVICE VISIT!!!

Dave Schmid
Service Manager
(859)371-8191
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great company "
Very friendly and knowledgeable employees. Hyundai has my trust and confidence.
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:34 PM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/20/2017

We appreciate your business!!!We would like to thank you for coming to us for your service needs.

Dave Schmid
Service Manager
(859)371-8191
David J. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
N/A
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:09 AM
David S., Service Manager at Kerry Hyundai of Florence responded on 11/20/2017

THANK YOU FOR FILLING OUT THE REVIEW!!!WE KNOW YOUR TIME IS VALUABLE!!!THANK YOU FOR COMING IN FOR SERVICE!!!

Dave Schmid
Service Manager
(859)371-8191
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