You said your truck was running great when you brought it in but it wasn’t running that’s why you towed it in. We did find a bad computer and wanted to put in a remanufactured one but you said you couldn’t afford $1500 so we were able to find a used one and do the entire job for around half the cost of just the computer. I did drive the truck after the computer replacement and had no problems. I did not try the AC because that’s not what the truck was in for. You said the problem happened right away, yet you drove the truck for over a month and 752 miles before you brought it back in. We trouble shot the truck and found a bad crankshaft sensor and a bad AC high pressure switch, neither part would have been affected by the used computer. When I called to tell you what we found you initially told me the truck had never ran bad before but yet when I told you it needed a crank sensor you said “oh there is a new crank sensor is the glove box”, if it never ran bad before why did you have that sensor? So I’m sorry if you feel ripped off but we don’t do that to our customers. We’ve been in business for over 25 years and have always taken care of our customers with a 2 year 24,000 mile parts and labor nationwide warranty on most all our repairs and we have won many awards for being a great shop.
