Kevin's North Area Transmission

Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

243 Reviews

95% Would Recommend
Latest Review 6 months ago

Reviews


BS
Bob S.
North Charleston, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/17/2017
Never go here
Never ever ever take a car or truck to Kevin's north area on franchise St. They will Rob you money of services you do not receive. Did not even have a person to finish the job they started and had to take it to the Kevin's north area transmission on Dorchester Rd to finish getting it fixed and they did a amazing job. Just never go to the franchise St location

JG
Jazmine G.
SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/26/2017
Save yourself and time
Kevin's automotive shop Is horrible they didn't only take 8months for job that only supposed to take 2 weeks they did more damage to my truck Body damage broke multiple things on my vehicle . Then they forged my signature on the check that the adjuster sent Kevin and that big ass titi on his head has the worst shop DO NOT GO THERE

WB
W B.
Florence, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/01/2016
Customer service
For the company to let the employee who was very rude to you the day before call back the next day about your opinion and your review is very unprofessional in my eyes. She called and ask why did the review state she was rude I stated because you were she said no I wasn't... First off, you do not go back and fourth with the customer that's a big nono throughout my 10 years of customer service I never ! Smh ! I will NEVER go back to that horrible place a business they are a team of scams ! They should be ashamed of themselves... If I could warn the entire USA I would !!!!! HORRIBLE

BG
Brandon G.
Summerville, SC
RAM Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2016 Category: Service
Brandon said the business was quick and he liked that the business cleaned his vehicle after the service.
This review was collected via phone interview by Customer Research Inc.

TP
Tequila P.
Charleston, SC
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2016 Category: Service
Spoke with Stephanie. She said they treated her well and were assertive.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
North Charleston, SC
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Bob said the business did a pretty good job. He is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

HH
Helen H.
Mount Pleasant, SC
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016 Category: Service
Helen said Kevin, an employee, is a wonderful person and he does what he says he will do. She could trust him and when he looks at the issue, he gives her a reasonable price. She has already recommended them to three people, who will be going in.
This review was collected via phone interview by Customer Research Inc.

CT
Craig T.
South Carolina
Mazda 6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016 Category: Service
Craig said they were great.
This review was collected via phone interview by Customer Research Inc.

GW
Gerald W.
Huger, SC
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Gerald said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TR
Tye R.
South Carolina
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2016 Category: Service
Tye said the business did not take long to repair his vehicle. They gave him plenty of information on what was wrong with the vehicle and how they were going to repair it.
This review was collected via phone interview by Customer Research Inc.

JF
Jerald F.
North Charleston, SC
Oldsmobile Delta 88
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Jerald said they did a good job and everyone was polite.
This review was collected via phone interview by Customer Research Inc.

AH
Alfredia H.
Charleston, SC
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016 Category: Service
Alfredia said she liked the way she was treated at the business, she liked the services rendered and it was a very pleasant atmosphere. She also said Kevin Jr stayed with her until her ride came and it was after the business had closed.
This review was collected via phone interview by Customer Research Inc.

MD
Marshitta D.
North Charleston, SC
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Marshitta said this business was wonderful and she was satisfied. She was very grateful and did not have any issues with this business.
This review was collected via phone interview by Customer Research Inc.

BE
Brad E.
Charleston, SC
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Brad said they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

JF
Jacob F.
Summerville, SC
Jaguar X-Type
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016 Category: Service
Jacob said the service was awesome. He mentioned he thought it was really cool when they call him and offered him a ride.
This review was collected via phone interview by Customer Research Inc.

CW
Cliff W.
North Charleston, SC
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016 Category: Service
Cliff said the business was personable. He mentioned Elliot, the manager explained everything about the procedure he was going to perform on the vehicle. Even brought him into the work area to show him what they were going to do.
This review was collected via phone interview by Customer Research Inc.

DR
Dean R.
North Charleston, SC
Ford Econoline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
Dean said this business did what they said they would do within budget and on time. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

AB
Angela B.
South Carolina
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Angela said she has never had any problems using this business.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
South Carolina
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016 Category: Service
Chris said the business is understanding of their costumers and do great work. Kevin does great work and he will be back for more service.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
North Charleston, SC
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016 Category: Service
William said they were quick and friendly.
This review was collected via phone interview by Customer Research Inc.