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Key Genesis

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(58 Reviews)
83
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Score Details

5 stars
90%
4 stars
5%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
5
Total ReScores™
5.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(904) 642-6060
No Business Hours Provided

Business Hours

* No Time Zone provided
4660 100 Southside Boulevard Jacksonville, FL 32216
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Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(58 Reviews)
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Recent Reviews
SL
gravatar
Sean L.
Jacksonville, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/19/2023
0
Category: Sales
They are selling a bogus tax to you
We bought our GV70 about two weeks ago. Sticker price is sucker price, but my wife insisted she wanted this car, and they would not negotiate. Okay, fine. Get to the sales office and not only is sticker price the price, but they are adding a $1700 'paint and interior' protection plan- mandatory. This is important, because when I asked what does it protect, Amanda talked a bunch about interior stains. I wanted to know about exterior paint protection. I was given this big spiel about how it was comparable to a ceramic coating, and how the bugs, tree sap and dirt would just wipe away so easily. I was skeptical. And after ten day of ownership, it was time for its first wash. I detail cars as a side hustle. As soon as the water touched the paint, I knew I had been lied to. There is no additional paint protection: the water did not bead/sheet away, the bugs did not wipe away without chemicals, and a small piece or tree sap had to be removed the traditional way- with rubbing alcohol. They are selling you your factory installed clear-coat for an additional $1700. Please do not be fooled like I was. I have never felt as scammed as I did for this car purchase (and I have been buying cars for 30 years).
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