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Key Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,990 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
246
Total ReScores
4.5
ReScore Average
77
Net Promoter Score ®

Business Details

About

Key Hyundai is part of the Key Auto Company, which has been family owned and operated since 1960! We are located in Jacksonville, FL and serve customers from St. Augustine and Gainesville as well. Come see us today, or call to schedule an appointment. Whether you need an oil change or major repairs, we are here to help. Key Hyundai is part of the Key Auto Company, which has been family owned and operated since 1960! We are located in Jacksonville, FL and serve customers from St. Augustine and Gainesville as well. Come see us today, or call to schedule an appointment. Whether you need an oil change or major repairs, we are here to help.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(904) 642-6060

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
4660-100 Southside Blvd. Jacksonville, FL 32216
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,990 Reviews)

SS
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Sherrie S.
Jacksonville, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/24/2016
verified customerVerified Customer
Category: Service
Length of time for service
I scheduled an oil change appt. several days in advance and upon arrival - waited a little of two hours total for what should be a 45 minute appt. Most frustrating was the extended wait time just to check out with the cashier - who seemed to be in no hurry to call my name. Will try different Hyundai dealership next time.
Not Recommended
Mary B. from Key Hyundai responded on 08/24/2016 10:03 AM

Dear Sherrie S,

Thank you for your feedback. I am very sorry for your experience. I have addressed your concerns with all involved.

Sincerely,
Mary Braddock
Service Administrator

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