Keyes Mission Hills Hyundai


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1254 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.799997/5Overall Rating 4.799997/5Overall Rating 4.799997/5Overall Rating 4.799997/5rating 4.799997
Original
Overall Rating 2.23333/5Overall Rating 2.23333/5rating 2.23333rating 2.23333rating 2.23333
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Phyllis H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Great Cars"
I love my Elantra. I bought it used with 27,000 miles. It's been extremely dependable. I love the Sales Manager and the Service people. Great work on my car. Customer Service is excellent. The service order writer was very nice and patient in answering my questions. My issue with coming back to the service dept. is pricing. I am on a fixed income and look for quality work at a great price. Dealership prices are 50.-100 something dollars more. Other than that you are a 10 on a scale of 10. I love the guy who sold me the car. He listened and got me what I asked for. :)
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/19/2018 10:41 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you for your response. We appreciate you choosing Mission Hills as your service destination and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Isaac W. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Customer service "
Great Customer Service! Friendly Staff! Keep doing what you guys are doing!!!!!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:48 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you for responding to our survey. We appreciate your continued business and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Awesome Customer Service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 09:42 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you for your visit and your response to our survey. We appreciate your feedback and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Maria A. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"nice"
I like my free car wash
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:22 PM
Danny E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you for taking the time to participate in our survey. We appreciate your business and we look forward to hopefully providing a five star experience next time we see you.

Thank you,
Danny & Your Service Team

Pedro R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent service, I
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/18/2018 09:31 PM
Danny E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you for your response. We appreciate your feedback and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Karol B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mission Hills Hyundai has been very responsive regarding my radio/bluetooth problems. It has been solved to my satisfaction. Jonathan is responsive, personable and kept us informed. He is a fantastic service rep."
See above.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 10:08 AM
Jonathan E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you Karol , we are glad to have helped you out with your needs. I cannot Thank you enough for taking your time to fill this little report card of me. See you on your next maintanance service. 

Patti S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Service goid
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 10:01 AM
Jonathan E. at Keyes Mission Hills Hyundai responded on 01/19/2018

Thank you Patti for your kind remarks, we appreciate your recent visit and Thank you for coming all the way over here from Palmdale to have your Hyundai service with us. 

Janice H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Everyone in the service department are so nice and professional. I have only gotten my car serviced here since I have had it. Very happy with the service
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 10:21 AM
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Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 01/18/2018

Thank you for completing the survey. We love that you are happy with our service . Have  great weekend .

Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The staff"
Always on point with my car getting service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 09:08 PM
Danny E. at Keyes Mission Hills Hyundai responded on 01/17/2018

Thank you for your response to our survey. We appreciate your feedback and we look forward to assisting you in the future and hopefully to provide you with a 5 star experience.

Thank you,
Danny & Your Service Team

David H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 03:26 PM
Danny E. at Keyes Mission Hills Hyundai responded on 01/16/2018

Thank you for your feedback. We look forward to assisting you with any of your future vehicle needs.

Thank you,
Danny & Your Service Team

Karla B. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Very clean and friendly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 10:23 AM
Jonathan E. at Keyes Mission Hills Hyundai responded on 01/16/2018

Thank you for your review, we are glad you continue to chose us for all your needs on your vehicle. we hope to next visit earn 5 stars 

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
Had my service appointment scheduled with Ryan and couldn't have been happier. He was on top of my vehicle service and kept me informed through out the entire process. Its service like that which will make me keep coming back.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:09 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/15/2018

Thank you for your response. We are so happy we were able to provide you with such a positive experience and we look forward to assisting you in the future. 

Thank you,
Danny & Your Service Team

David K. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exellnt service."
Very nice and friendly and helped me immediately.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/15/2018 06:32 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/15/2018

Thank you for participating in our customer survey. We appreciate you choosing Mission Hills as your service destination and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Marilyn T. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
The service was exceptional and I was not expecting that! The staff was friendly and looking out for my well being and time. While my vehicle was being serviced they provided me an option to be taken home and brought back... that was awesome!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/14/2018 05:32 PM
Jonathan E. at Keyes Mission Hills Hyundai responded on 01/15/2018

Thank you Marilyn for recent visit, we really like to accomodate our customers so they get the best experience we can provide. 

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Great Job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 09:49 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/12/2018

Thank you for taking the time to respond to our survey. We appreciate your business and we look forward to assisting you in the future. 

Thank you,
Danny & Your Service Team

Verified Customer on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good experience"
good experience
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/10/2018 09:44 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/12/2018

Thank you for your response. We appreciate your feedback and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Edward L. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous service."
Everyone was very cordial and we were treated very well.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 10:40 AM
Danny E. at Keyes Mission Hills Hyundai responded on 01/08/2018

Thank you for your survey response. We are so happy that we were able to provide you with such a great experience. We look forward to assisting you in the future. 

Thank you,
Danny & Your Service Team

Verified Customer on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service department"
Friendly, responsive
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/07/2018 12:08 PM
Danny E. at Keyes Mission Hills Hyundai responded on 01/08/2018

Thank you for your response. We appreciate you taking the time to complete our survey and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

Viorell B. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I recomend"
I leased a new Tuscon one year ago from Mission Hills Hyundai. I've brought it in 4 times for maintenance. The service is always thorough, courteous & accomodating. And the prices seem fair to me.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 01/04/2018 08:59 PM
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Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 01/05/2018

Thank you for completing the survey . We are always happy to be of service to you . Have a Great New Year .

Timothy M. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and helpful staffs and my car is well maintained"
Giovani was very helpful in every way
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/03/2018 09:10 PM
Danny E. at Keyes Mission Hills Hyundai responded on 01/05/2018

Thank you for responding to our survey and for your great comments. We are so happy to provide you with five star service. We look forward to assisting you in the future. 

Thank you,
Danny & Your Service Team

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