Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

152 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


MW
Matt W.
Maryland
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Matt said he has used the business for 5 years, and recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 06/19/2018

Thank you for you rcontinued trust and businnes. Always a pleasure when you come in. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

GR
Guillermo R.
Severn, MD
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Guillermo said the employees were friendly. The provided fast service.
This review was collected via phone interview by Customer Research Inc.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 06/13/2018

Hi Guillermo,

It was a pleasure meeting you. Thank you for the opportunity to earn your business, our hope is to continue bulding a relationship with you. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

DJ
Drew J.
Glen Burnie, MD
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Drew said, the business gives good quality work and for a good price.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Pasadena, MD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Kevin said this business is good. He needed his vehicle back that day, and the staff were able to accommodate that.
This review was collected via phone interview by Customer Research Inc.

TW
TOM W.
Annapolis, MD
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Professional and responsive
They did exactly what they said they would do. Would use them again .
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for such a kind review. It's always a pleasure seeing you! We appriciate your continued trust and business.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

TO
Tex O.
Nanjemoy, MD
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Tex said the service was really good.
This review was collected via phone interview by Customer Research Inc.

AW
Art W.
Glen Burnie, MD
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Art said his experience was fine and the air conditioning is running very well now. If he has any issues, they told him to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for your kind review. We truly appricaite your trust and hope that we can continue a long lasting relatioship with you. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

EC
Evelyn C.
Halethorpe, MD
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Evelyn said the employees are awesome people and she loves them.
This review was collected via phone interview by Customer Research Inc.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

We love every time we see your family. Such a awesome group!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KG
Ken G.
Salisbury, MD
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05/02/2018
Great Job!
Work well done in a timely manner. Was kept informed throughout. Had engine change in 2002 GMC Savana and other misc. work done. Great Job, Good Price. Well worth the ride from Salisbury, Md. Thanks.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Communication is at the very core of everything we do. We are passionate and invested no matter how small, simple or complicated the job is. Than you for your continued trust in us and allowing us to continue to earn your business. We are very blessed and grateful. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

TH
TERA H.
Pasadena, MD
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Always great service. 5⭐️
Always great service. Kelsey & Stephanie made it a point to fit us into the busy schedule. Thank you!!!
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for your kind words! Always a pleasure. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

MC
MARK C.
Glen Burnie, MD
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
High Pressure Steering Fluid Line
Replacement was done the same day that I dropped it off and they were patient for me to pick it up the next afternoon.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

It is truly a pleasure to work alongside with you. Thank you for giving us the opportunity to continue to earn your business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

SW
STEPHEN W.
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Service With A Smile and More
KG Truck is more than just a repair shop. It is like family looking out for family. They treat every repair no matter how big or small like it's the most important thing this time and every time. I see the business growing larger sooner than later. They give the best and deserve the same in return.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

That what it's all about! Thank you for your kind words. We appriciate the opportunity to continue to earn your trust and business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

DZ
DENNIS Z.
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Brake Line Repair
Dropped off vehicle for brake line repair while I was out of town. Car was ready for pick up when I returned. Repairs were completed and a complete safety check was done on the car. They found a burnt out license plate bulb and replaced it also. Very happy with service, would return for service when needed.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

We appriciate your trust. Thank you for giving us the opportunity to earn your business.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KM
Kosta M.
Riviera Beach, MD
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Customer Focused
They are great! My wife’s van has an issue that popped up and we needed an emergency fix and we were fit right in. Kelsey went above and beyond by straying late so I could be helped and have our van back for the easter weekend. I recommend him to everyone.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

It is always a true pleasure to service your family. Thank you for your continued trust and business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

TA
Tim A.
Maryland
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Tim said the owner realized that he needed his vehicle back quickly and worked past closing time to make sure he had his vehicle.
This review was collected via phone interview by Customer Research Inc.
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for such a kind review. Always a pleasure seeing you! 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

PR
Pete R.
Bowie, MD
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Pete said his overall experience was fine.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Linthicum Heights, MD
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Dennis said the business was honest, and friendly. They got his stuff done, and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

CJ
CHUCK J.
Halethorpe, MD
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Truck
The best all around
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Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 03/13/2018

We appriciate your continuied trust and business

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KS
Krushan S.
Elkridge, MD
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Krushan said the repair service was done quickly.
This review was collected via phone interview by Customer Research Inc.

CM
CHRIS M.
Pasadena, MD
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
As usual great communication and service
As usual great communication and service

Displaying Review 1 - 20 of 152 in total