Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

176 Reviews

99% Would Recommend
Latest Review 28 days ago

Reviews


EC
Ed C.
Halethorpe, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Ed said the employees were good, treated him as a good customer, didn't take advantage, and they saved him a lot of money.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 12/26/2018

Thank you for your kind review. It was a pleasure meeting you. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

MN
Matthew N.
Edgewood, MD
Volkswagen Golf R
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Matthew said he had no issues with the business. It was in and out service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 12/26/2018

Thank you for giviing us the opportunityy to earn your business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

WR
WILLIAM (BILL) R.
Severn, MD
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Great service!
No hidden costs or fees, quality workmanship and friendly staff.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 12/26/2018

Always a pleasure seeing you bud! Happy Holidays 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

CR
Chris R.
Maryland
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Chris said the business's staff was attentive with everything he was explaining that was wrong with his vehicle. They were above and beyond, and his vehicle is actually running better than what it first was, to begin with.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 12/04/2018

Thank you so much for your kind review. It was a pleasure to meet. you. thank you for your trust and opportunity to earn your busines. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

NF
Nate F.
Severn, MD
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Nate said Kelsey and staff were honest and didn't try and up sell him anything. He would definitely go back.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 11/16/2018

Thank you for your kind reveiw. It was a pleasure meeting you. Our hope is to continue to EARN your business. Happy Holidays!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

JM
John M.
Glen Burnie, MD
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Spoke with Ginny. She said the business's communication was good, they were very honest, very professional and pleasant.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 11/06/2018

ALWAYS A PLEASURE TO SEE YOU! Thank you for your continued trust.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KU
KAREN U.
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
won't take my car anywhere else !
as usual - the service was exceptional - finished on time - a great job!!! car is running great !
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 11/06/2018

Thank you for your continued trust and business Karen.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

TG
Tony G.
Annapolis, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Tony said that the place is the best, she appreciates them for all they do, and extends her thanks to the staff.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 11/06/2018

Your the best Toni!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

RR
Ricky R.
Maryland
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Ricky said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 11/06/2018

Thank you!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

V
Valued Customer
Pasadena, MD
Isuzu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Knowledgeable
K&G are the most honest and dependable vehicle repair shop I've ever dealt with, I'll never use anyone else
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/16/2018

Thank you for your kind review! We appriciate your continued trust and opportunity to earn your business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 11/06/2018

It has been such a pleasure to service both you and your employees. Thank you for continuing to give us the opportunity to earn your business, and trust!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

EC
Evelyn C.
Halethorpe, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Evelyn said the business has always been good to her when she goes down there. She has no problem with them. She loves them down there. They are great.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

It is ALWAYS a pleasure seeing you Evelyn. We appriciate your continued trust in us especialy the yummy snacks you bring. Thank you.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KM
KEN M.
Severn, MD
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Good work and Consultation
I can always count on Kelsey and his crew at KG to take the time to talk through my concerns and provide options to resolving my issues or concerns with my truck.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Thank you for continuing to give us the opportunity to earn your business. We pride our selves and the quality of our work based on honesty, fairnes and transparency. Thank you again for such a kind reveiew.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

RG
RANDY G.
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Could not be happier!!!
I had my brakes replaced there and the owner and staff are amazing. My truck was in and out in no time at all and the price couldn't have been better. If your looking for a mechanic that will go above and beyond then look no farther than KG Truck and Auto. They notice that my drive side door was squeaking when I open it, so they grease it for me, at no charge. You can tell that it's much more than just a business to the owner. He truly cares for his clientele. I will be bring my truck back there for all future needs.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Wea are so blessed to have the clients we do here at KG Truck. Thank you for such a kind review and giving us the opportunity to earn your trust and your business. you are always such a possitive energy whenever we see you. Thank you again!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

PR
PETE R.
Bowie, MD
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Fixing my dodge Avenger
They fix the problem I had to fix. Quick communication on what I want done . And fix the problem ASAP. A very good auto repair shop to go to .
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Always a pleasure Pete. Thank you again. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

EH
Eric H.
Maryland
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Eric said the service was great.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Your the best Eric!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

RR
Ricky R.
Maryland
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Ricky said he takes all of his vehicles to this business.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

YOUR THE BEST RJ!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

DG
Donald G.
Maryland
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Donald said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

We appriciate your business Donald!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

Verified Customer
Glen Burnie, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Vehicle service
KG Truck and auto has been working our our fleet for a couple years and have worked on many different vehicles we have including our big trucks, F350 Diesels and smaller gas pickups and vans. They always get the service done timely and have had no repeat problems. Kelsey and crew take the time to explain in detail what is wrong, especially with being a gear head this is well appreciated. I highly recommend them as your service provider for your vehicles as they can repair any vehicle you bring them.

DR
Dennis R.
Linthicum Heights, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Dennis said they were very efficient, informative and did the work quick. They were very polite, they listened to him and they do what he wants them to do.
This review was collected via phone interview by Customer Research Inc.

RI
Richard I.
Severn, MD
Chrysler LHS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Spoke with Kim. She said the business provided excellent service and they were very informative.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 176 in total