99% Would Recommend
Latest Review about 8 hours ago
MARK C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeep Compass"
Kelsey & crew took care of everything that I wanted done and didn't add on needless work. When I told Kelsey that I was going to ride my bike in 48 degrees to pick up my car, he offered to come and pick me up. He also answered all follow up questions I had.
Vehicle: Jeep Compass
Service Date: 11/14/2017
Review Created: 11/20/2017 07:19 AM
ROGER M. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maryland State vehicle inspection"
Called and scheduled an appointment, was told I could wait. Very friendly and helpful staff, nice waiting area. Vehicle failed due to a few minor problems as I expected. Called and scheduled the reinspection about a week later, again was told I could wait, was done in about 15 minutes (passed). K & G seems to be an honest shop with integrity and highly competent staff.
Vehicle: Mercedes-Benz E320
Service Date: 11/15/2017
Review Created: 11/19/2017 09:16 AM
MARK C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of F150 engine rebuild."
After having engine trouble 150 miles away in Cumberland, I made it back home and stopped by KG Truck & Auto. Right away from my first visit, Kelsey was interested in listening not only about my current concerns after a spark plus tip broke, but more importantly, about my future concerns and planned usage.
Vehicle: Ford Police Interceptor
Service Date: 11/10/2017
Review Created: 11/15/2017 02:35 PM
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 11/16/2017

Thank you for such a kind and candid review. It has been such a pleasure to meet you. Thank you for giving our shop the opportunity to earn your business. It is always a bonus when our clients are just as enthusiastic about their vehicle as we are of it. Our goal is not only to service a vehicle but, take the time to truly understand what your future plan and use for it as well. Thank you again for your trust and business. Feel free to stop in any time even to just say hello!

Matt W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said he uses this business all of the time and they are awesome.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 11/16/2017

Thank you for your kind review. It is always a pleasure seeing you and your family, especially DAD! Thank you for the continued trust and business. Happy Holidays from KG Truck and Auto

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
C (240) 374-3386
O (410) 595-6728
sflores@kgtruckauto.com
Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485
Valued Customer on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"K&G Truck & Auto has won my business."
K&G always try there best to get my truck in and back to me as quickly as possible. I need my truck everyday for my business. They have earned my business and my trust! I will not take my truck anywhere else.
Vehicle: Ford Police Interceptor
Service Date: 10/09/2017
Review Created: 11/04/2017 08:45 AM
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 11/06/2017

It has been a pleasure meeting you and earning your business. Thank you for your kind review. Our goal is to continue earning your trust and business for a life time!

Chris G. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business did an excellent job. His vehicle is running better than it ever has. He suggested they keep up the great work.
Vehicle: Oldsmobile Cutlass Cruiser
Category: Service
Service Date: 10/11/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 11/06/2017

Always a pleasure to serve you and your family. Thank you for the contunued trust and business.

Joseph F. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said the staff was quick, fast, and honest.
Vehicle: Dodge Dakota
Category: Service
Service Date: 10/17/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 11/06/2017

Thank you for your kind review. It was a pleasure meeting you. 

RANDY S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience, honesty, fair priced,"
K&G told me upfront what needed to be done now and what could wait with my truck. Pricing was fair, and work was completed quickly. I will be back!
Vehicle: Toyota 4Runner
Service Date: 10/17/2017
Review Created: 10/19/2017 05:38 AM
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 10/19/2017

Iy was such a pleasure meeting you randy! Thank you for such kind feed back. It has been a wonderful journey sevicing your family's vehicles and children. We appriciate the continued trust and business. Our goal is to help keep your family safely on the road.

Valued Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FLEET SUPERVISOR"
FAST FRIENDLY PROFESSIONAL
Vehicle: Ford F-150
Service Date: 10/03/2017
Review Created: 10/05/2017 11:17 AM
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 10/06/2017

It has been such a pleasure to get to know you and work alongside with you! Thank you for the continued trust and business. 

Susan K. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said the employees were knowledgeable. They were thorough as they provided good service. They were professional and they made sure the work was done right. She appreciated Stephanie making sure the service was done on time.
Vehicle: Pontiac Solstice
Category: Service
Service Date: 09/29/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Guillermo R. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Guillermo said this business provided good service.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/05/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 10/02/2017

It was a pleasure seeing you again! Thank you for your continued trust and business

Rock W. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rock said the service was good.
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 10/02/2017

It was a pleasure meeting you. Thank yuo for giving KG Truck the opportunity to earn your business. 

Valued Customer on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent shop"
Their work is great, and their prices are fair.
Vehicle: Chevrolet Cutaway
Service Date: 08/23/2017
Review Created: 09/27/2017 06:58 AM
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 09/27/2017

It is such a pleasure working with you and your team. We truly appriciate your continued trust business and confidence with KG Truck & Auto Inc. Our goal is to be a continued partner for life. 

Justin B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Justin said this business did a really good job, and they were quick.
Category: Service
Service Date: 08/11/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the business does a lot of work for his employer and he highly recommends them.
Vehicle: Chrysler 200
Category: Service
Service Date: 08/09/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 09/14/2017

It was a pleasure meeting you Mike. Thank you for your kind review. We hope to see you again in the future.

Chad B. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chad said the business did a good job.
Vehicle: Nissan Maxima
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 09/25/2017

Thank you for your trust and business Chad! 

Linda D. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said the business provided a full service and they were good.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 09/25/2017

Always a pleasure to see you and your husband. I'm sorry we missed you this time around. We appriciate the continued business but, most importantly continued trust. Have a wondeful and blessed week!

Valued Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom Whiteley HM wagner"
Good location from HM Wagner. Quick response time and good work
Vehicle: Nissan NV200
Service Date: 07/31/2017
Review Created: 08/02/2017 05:15 AM
Andy L. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andy said this business did everything he asked for and did it in a timely manner.
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 07/28/2017

It was a pleasure meeting you Andy. Thank you for your kind review. We hope to see you in the future again.Have a wonderful weekend.

DARREN D. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
We are new to the area and all who work at the business are professional and helpful. We will definitely take our vehicles here to be serviced.
Vehicle: Infiniti QX60
Service Date: 06/02/2017
Review Created: 07/24/2017 04:50 AM
Stephanie F., Senior Fleet Managment Specialist at KG Truck And Auto responded on 07/24/2017

It was such a pleasure meeting you. Thank you for allowing us the opportunty to earn your business. Our goal it to continue to earn your trust and help manage your vehicle with you! Thank you for such kind feed back. 

Displaying Review 1 - 20 of 116 in total