Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

167 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


V
Valued Customer
Pasadena, MD
Isuzu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Knowledgeable
K&G are the most honest and dependable vehicle repair shop I've ever dealt with, I'll never use anyone else
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/16/2018

Thank you for your kind review! We appriciate your continued trust and opportunity to earn your business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

EC
Evelyn C.
Halethorpe, MD
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Evelyn said the business has always been good to her when she goes down there. She has no problem with them. She loves them down there. They are great.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

It is ALWAYS a pleasure seeing you Evelyn. We appriciate your continued trust in us especialy the yummy snacks you bring. Thank you.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KM
KEN M.
Severn, MD
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Good work and Consultation
I can always count on Kelsey and his crew at KG to take the time to talk through my concerns and provide options to resolving my issues or concerns with my truck.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Thank you for continuing to give us the opportunity to earn your business. We pride our selves and the quality of our work based on honesty, fairnes and transparency. Thank you again for such a kind reveiew.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

RG
RANDY G.
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Could not be happier!!!
I had my brakes replaced there and the owner and staff are amazing. My truck was in and out in no time at all and the price couldn't have been better. If your looking for a mechanic that will go above and beyond then look no farther than KG Truck and Auto. They notice that my drive side door was squeaking when I open it, so they grease it for me, at no charge. You can tell that it's much more than just a business to the owner. He truly cares for his clientele. I will be bring my truck back there for all future needs.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Wea are so blessed to have the clients we do here at KG Truck. Thank you for such a kind review and giving us the opportunity to earn your trust and your business. you are always such a possitive energy whenever we see you. Thank you again!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

PR
PETE R.
Bowie, MD
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Fixing my dodge Avenger
They fix the problem I had to fix. Quick communication on what I want done . And fix the problem ASAP. A very good auto repair shop to go to .
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Always a pleasure Pete. Thank you again. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

EH
Eric H.
Maryland
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Eric said the service was great.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

Your the best Eric!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

RR
Ricky R.
Maryland
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Ricky said he takes all of his vehicles to this business.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

YOUR THE BEST RJ!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

DG
Donald G.
Maryland
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Donald said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 10/04/2018

We appriciate your business Donald!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

Verified Customer
Glen Burnie, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Vehicle service
KG Truck and auto has been working our our fleet for a couple years and have worked on many different vehicles we have including our big trucks, F350 Diesels and smaller gas pickups and vans. They always get the service done timely and have had no repeat problems. Kelsey and crew take the time to explain in detail what is wrong, especially with being a gear head this is well appreciated. I highly recommend them as your service provider for your vehicles as they can repair any vehicle you bring them.

DR
Dennis R.
Linthicum Heights, MD
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Dennis said they were very efficient, informative and did the work quick. They were very polite, they listened to him and they do what he wants them to do.
This review was collected via phone interview by Customer Research Inc.

RI
Richard I.
Severn, MD
Chrysler LHS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Spoke with Kim. She said the business provided excellent service and they were very informative.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Fairfax, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Chris said they did a good job.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Maryland
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Eric said the business always take care of him.
This review was collected via phone interview by Customer Research Inc.

RR
Ricky R.
Maryland
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ricky said he likes this business.
This review was collected via phone interview by Customer Research Inc.

DS
Doris S.
Pasadena, MD
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Doris said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 07/02/2018

Doris,

It was so nice to meet you. I enjoyed speaking with you and getting to know you. Thank you for giving us the opportunity to earn your business and strive for you making us your home for a trusted auto/truck repair shop. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

MW
Matt W.
Maryland
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Matt said he has used the business for 5 years, and recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 06/19/2018

Thank you for you rcontinued trust and businnes. Always a pleasure when you come in. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

GR
Guillermo R.
Severn, MD
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Guillermo said the employees were friendly. The provided fast service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 06/13/2018

Hi Guillermo,

It was a pleasure meeting you. Thank you for the opportunity to earn your business, our hope is to continue bulding a relationship with you. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

DJ
Drew J.
Glen Burnie, MD
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Drew said, the business gives good quality work and for a good price.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Pasadena, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Kevin said this business is good. He needed his vehicle back that day, and the staff were able to accommodate that.
This review was collected via phone interview by Customer Research Inc.

TW
TOM W.
Annapolis, MD
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Professional and responsive
They did exactly what they said they would do. Would use them again .
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for such a kind review. It's always a pleasure seeing you! We appriciate your continued trust and business.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

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