Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

160 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DG
Donald G.
Maryland
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Donald said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Glen Burnie, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Vehicle service
KG Truck and auto has been working our our fleet for a couple years and have worked on many different vehicles we have including our big trucks, F350 Diesels and smaller gas pickups and vans. They always get the service done timely and have had no repeat problems. Kelsey and crew take the time to explain in detail what is wrong, especially with being a gear head this is well appreciated. I highly recommend them as your service provider for your vehicles as they can repair any vehicle you bring them.

DR
Dennis R.
Linthicum Heights, MD
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Dennis said they were very efficient, informative and did the work quick. They were very polite, they listened to him and they do what he wants them to do.
This review was collected via phone interview by Customer Research Inc.

RI
Richard I.
Severn, MD
Chrysler LHS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Spoke with Kim. She said the business provided excellent service and they were very informative.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Fairfax, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Chris said they did a good job.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Maryland
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Eric said the business always take care of him.
This review was collected via phone interview by Customer Research Inc.

RR
Ricky R.
Maryland
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ricky said he likes this business.
This review was collected via phone interview by Customer Research Inc.

DS
Doris S.
Pasadena, MD
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Doris said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 07/02/2018

Doris,

It was so nice to meet you. I enjoyed speaking with you and getting to know you. Thank you for giving us the opportunity to earn your business and strive for you making us your home for a trusted auto/truck repair shop. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

MW
Matt W.
Maryland
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Matt said he has used the business for 5 years, and recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 06/19/2018

Thank you for you rcontinued trust and businnes. Always a pleasure when you come in. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

GR
Guillermo R.
Severn, MD
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Guillermo said the employees were friendly. The provided fast service.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 06/13/2018

Hi Guillermo,

It was a pleasure meeting you. Thank you for the opportunity to earn your business, our hope is to continue bulding a relationship with you. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

DJ
Drew J.
Glen Burnie, MD
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Drew said, the business gives good quality work and for a good price.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Pasadena, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Kevin said this business is good. He needed his vehicle back that day, and the staff were able to accommodate that.
This review was collected via phone interview by Customer Research Inc.

TW
TOM W.
Annapolis, MD
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Professional and responsive
They did exactly what they said they would do. Would use them again .
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for such a kind review. It's always a pleasure seeing you! We appriciate your continued trust and business.

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

TO
Tex O.
Nanjemoy, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Tex said the service was really good.
This review was collected via phone interview by Customer Research Inc.

AW
Art W.
Glen Burnie, MD
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Art said his experience was fine and the air conditioning is running very well now. If he has any issues, they told him to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for your kind review. We truly appricaite your trust and hope that we can continue a long lasting relatioship with you. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

EC
Evelyn C.
Halethorpe, MD
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Evelyn said the employees are awesome people and she loves them.
This review was collected via phone interview by Customer Research Inc.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

We love every time we see your family. Such a awesome group!

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

KG
Ken G.
Salisbury, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Great Job!
Work well done in a timely manner. Was kept informed throughout. Had engine change in 2002 GMC Savana and other misc. work done. Great Job, Good Price. Well worth the ride from Salisbury, Md. Thanks.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Communication is at the very core of everything we do. We are passionate and invested no matter how small, simple or complicated the job is. Than you for your continued trust in us and allowing us to continue to earn your business. We are very blessed and grateful. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

TH
TERA H.
Pasadena, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Always great service. 5⭐️
Always great service. Kelsey & Stephanie made it a point to fit us into the busy schedule. Thank you!!!
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

Thank you for your kind words! Always a pleasure. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

MC
MARK C.
Glen Burnie, MD
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
High Pressure Steering Fluid Line
Replacement was done the same day that I dropped it off and they were patient for me to pick it up the next afternoon.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

It is truly a pleasure to work alongside with you. Thank you for giving us the opportunity to continue to earn your business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

SW
STEPHEN W.
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Service With A Smile and More
KG Truck is more than just a repair shop. It is like family looking out for family. They treat every repair no matter how big or small like it's the most important thing this time and every time. I see the business growing larger sooner than later. They give the best and deserve the same in return.
Stephanie F., Senior Fleet Managment Specialist from KG Truck And Auto responded on 05/16/2018

That what it's all about! Thank you for your kind words. We appriciate the opportunity to continue to earn your trust and business. 

Stephanie Flores
Senior Fleet Management Specialist
166 Penrod Ct
Glen Burnie, MD 21061
D (240) 374-3386
O (410) 595-6728
F (443) 517-6485

Displaying Review 1 - 20 of 160 in total