Kia of Mankato


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2923 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
97% Would Recommend
Latest Review about 22 hours ago
AMY P. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Yet again ANOTHER GREAT VISIT 😉"
Start to finish... awesome
Vehicle: Kia Sedona
Category: Service
Service Date: 01/04/2018
Review Created: 01/19/2018 10:40 AM
MATTHEW M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gene the stud"
Car was brought to me and cleaner than I left it. Great job guys
Vehicle: Kia Optima
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018 07:52 PM
RONOTTA L. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly, professional people. Great service! I'll be back!
Vehicle: Kia Borrego
Category: Service
Service Date: 01/13/2018
Review Created: 01/18/2018 06:41 PM
MARGARET B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond"
I was a little early to my appointment, like by 24 hours and they were able to squeeze me in so I did not have to drive back into town the next day.
Vehicle: Kia Sorento
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018 06:36 PM
KATELYN P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My review "
Taylor was my salesman and I thought he was very professional and helpful on the phone every time I spoke with him. Jake was wonderful to work with with finances. I am building my credit right now and he helped me find the best loan for me and I also got the vehicle I wanted ! In a year or less my credit will excellent with my car loan and other things I have done to help build my credit.

The only "complaint" I have is when my vehicle was delivered I found a crushed water bottle on my seat and also the paper that covered the floor mats was on my passenger seat. It also smelled like the cigarette smoke when I got in. When I test drove the vehicle it never smelled like cigarettes and so I knew it had to be the person who delivered it. Other than that everything was great !!
Vehicle: Jeep Compass
Category: Sales
Sales Date: 01/12/2018
Review Created: 01/18/2018 04:36 PM
MAXINE C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Service people are always polite, helpful, and work is done in a very reasonable amount of time.
Vehicle: Kia Sorento
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018 04:27 PM
KEVIN M. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"KIA Soul"
Fine job on the KIA Soul recall notice.

KIA of Mankato needs to have Saturday hours for all recall and warranty work. Difficult to take time off work and lose the pay.

Hire more service technicians so when they are sick or don't show up you can get the jobs done on time.
Vehicle: Kia Soul
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018 05:17 AM
CONNIE H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Nice people. Quick service.
Vehicle: Kia Sedona
Category: Service
Service Date: 01/11/2018
Review Created: 01/16/2018 09:35 AM
Robert W. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the staff usually gives him good service. They've been really good to him.
Category: Service
Service Date: 01/09/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
JULIE G. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Purchase of vehicle"
Justin Smithers and Manager Joe went above and beyond to help me find a used vehicle I needed as a second vehicle so I could avoid putting miles on my leased Soul.
People like those two men in Mankato is what keeps customers coming back !!!
Vehicle: Kia Soul
Category: Service
Service Date: 01/04/2018
Review Created: 01/14/2018 07:43 PM
STEPHANIE H. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
I always get great service at Mankato Kia.
Vehicle: Kia Soul
Category: Service
Service Date: 01/12/2018
Review Created: 01/14/2018 12:37 PM
JANICE M. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff"
Friendly staff made my visit pleasant.
Vehicle: Kia Sorento
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018 02:00 PM
KARA K. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to work with!"
I brought my car in for some maintenance and the staff were great. When I called to ask a question about my online booking, they made sure I was booking for exactly what I needed and that I was satisfied. When I dropped my car off, everyone was friendly and it was an easy process. Definitely w8ll be coming back to Kia for my routine maintenance from now on!
Vehicle: Kia Sorento
Category: Service
Service Date: 01/09/2018
Review Created: 01/12/2018 08:35 AM
JANIE J. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service"
always fast friendly service. the waiting area is very nice with popcorn coffee pop and plenty of reading material.
Vehicle: Kia Soul
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018 06:40 AM
Richard R. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jackie. She said this business has been very good to them.
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
DEBRA S. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & Professional"
The staff and service at KIA of Mankato are always exceptional.
Vehicle: Kia Optima
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018 12:13 PM
REGINA D. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Second Vehicle in 9 Months"
In February 2017, I needed a car. My father took me to Kia of Mankato where Kyle Lindblom and the team really hooked me up. I really liked my little Soul, until the day a big ole deer decided that he liked it better. The Soul was such a safe car, that, while it got totaled hitting that giant 8-point buck, I walked away with just a small scratch on my knuckles where my hand hit the wiper control and a slight bruise on my stomach where the seat belt and the airbag conjoined. So, back to Kia of Mankato I went. And once again, Kyle and team hooked me up with an even better Soul. I LOVE this new car...and I'm paying super close attention for any more suicidal deer!
Vehicle: Kia Soul
Category: Sales
Sales Date: 12/30/2017
Review Created: 01/11/2018 09:14 AM
Michael S. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the employees were able to get his vehicle in with no advance notice and got the work done.
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Barbara W. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said he had a good experience. The staff was very reliable, and very accommodating.
Category: Service
Service Date: 01/04/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Dennis J. on 01/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dennis said the business did a good job.
Category: Service
Service Date: 01/08/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 2923 in total