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King Genesis

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(65 Reviews)
88
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Score Details

5 stars
89%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
19
Total ReScores™
4.9
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(954) 421-3330
No Business Hours Provided

Business Hours

* No Time Zone provided
1399 S. Federal Highway Deerfield Beach, FL 33441
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Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(65 Reviews)
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Recent Reviews
AR
gravatar
A'quada R.
Pompano Beach, FL
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customer Verified Customer
9
Category: Service
Hey team, It’s me again!
Hey everyone, so my last review is the outcome of this review! I put in a review about my past experiences there and right after that review I received a call from 2 Representatives that spoke w/ me and fixed my issues and concerns within minutes. I am writing this review about my improved experiences now and going forward with this dealership! My recent experience was amazing! My representative who stayed in contact with me the whole time was Lacey! So a little bit about me, I work over night, 12 hour shifts, and sleep in the day time. She was phenomenal! Lacey made sure my car was picked up, serviced and returned back to me all in a manner-able time. Great job Lacey! The driver who picked up my vehicle and dropped it off was amazing as well, i didn't get her name, sorry, but Lacey know who she is! I appreciate the changes and keep up the good work. After the service, service director himself Ramon Sanchez, texted me about my experience and I was pleased to get the courtesy message! I gave this review a 9/10 because things has improved a lot with King Genesis and the service department. The service department was able to fix all my issues and wash my car with no hesitation! Genesis vehicles are always up to part and I would definitely recommend this place! I love my service representative Lacey, who is amazing and has exceeded all my expectations! Thank you so much team.

Signed Aquada
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