Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2833 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2258052/5Overall Rating 4.2258052/5Overall Rating 4.2258052/5Overall Rating 4.2258052/5rating 4.2258052
Original
Overall Rating 2.09677/5Overall Rating 2.09677/5rating 2.09677rating 2.09677rating 2.09677
93% Would Recommend
100% Business Response
Latest Review 20 minutes ago

Reviews


OS
Oscar S.
Fort Lauderdale, FL
2016 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
The service by Logan was excellent. He answered all my questions, and the job was completed in 45 minutes.
Just Excellent

Verified Customer
Pompano Beach, FL
2016 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Good service, poor customer services.
Great service technicians
RICK R. from King Hyundai responded on 07/16/2018

Bruce,
I am Rick Ritacco, the Service Director at King Hyundai and I am sorry to hear about your latest experience with us. I will be looking into this situation to better understand what happened during your last visit. Thank you for your comments and will use them to help better our service dept.


Rick Ritacco
Service Manager
954-421-3330

FI
Fabiana I.
Deerfield Beach, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Oil change plus Tire rotation
The Service was quick even when I didn't have an appointment. They also wash may car.
RICK R. from King Hyundai responded on 07/16/2018

Fabiana,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.


Rick Ritacco
Service Manager
954-421-3330

Verified Customer
Boca Raton, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Professionalism
Everyone that works at the dealership has always been extremely professional, knowledgeable, and helpful.
RICK R. from King Hyundai responded on 07/16/2018

I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

BM
Barbara M.
Boca Raton, FL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Tail light
In and out with a quick fix.
RICK R. from King Hyundai responded on 07/16/2018

Barbara,

I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

Verified Customer
Boynton Beach, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
service department attends to all our needs.
The service department always takes care of our needs on a timely basis.
RICK R. from King Hyundai responded on 07/16/2018

I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

RF
Rita F.
Deerfield Beach, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good service
Everybody is very nice and helpful
RICK R. from King Hyundai responded on 07/14/2018

Rita,
Thank you for the nice 5 star review !

Rick Ritacco
Service Manager
954-421-3330

Verified Customer
Pompano Beach, FL
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service!
Fixed two problems the same day under warranty, no waiting for spare parts. Great job!!
RICK R. from King Hyundai responded on 07/13/2018

I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

Verified Customer
Fort Lauderdale, FL
2017 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2018 Category: Service
long time waiting
2 hours to get an oil change is crazy. When I brought the car in I had just washed and detailed interior. The car was returned with grease prints on door panel and on hood.
RICK R. from King Hyundai responded on 07/13/2018

Nancy ,
I am Rick Ritacco, the Service Director at King Hyundai and I am sorry to hear about your latest experience with us. I will be looking into this situation to better understand what happened during your last visit. Thank you for your comments and will use them to help better our service dept. I apologize for the delay in your repair and the grease prints on your vehicle .I would like to offer you a dtail on your vehicle if you would accept .Please let me know so i can make arrangements to have this done .I can be reached and the below number or email. Once again I apologize for the poor service .

Rick Ritacco
Service Manager
954-574-4530
rick.ritacco@kingmail.us


Verified Customer
Lighthouse Point, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Quick and gentle service
Fantástic Job
RICK R. from King Hyundai responded on 07/13/2018

I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

RO
Randi O.
Hallandale Beach, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Logan Campbell
I was inspired to write the review because of the level of service I received from Logan Campbell. He was courteous, efficient, respectful, thoroughly professional and competent. He kept me informed and made sure my car was washed and returned to me as quickly as possible. I felt well taken care of, and totally satisfied with my visit.
RICK R. from King Hyundai responded on 07/13/2018

Randi,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

Verified Customer
Boca Raton, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Fast, good service, friendly
Fast, good service, friendly
RICK R. from King Hyundai responded on 07/11/2018

I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

MK
Michele K.
Boca Raton, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
upbeat and friendly
Excellent greeting and willing to assist with a positive and friendly attitude.
RICK R. from King Hyundai responded on 07/11/2018

Michele,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

JG
Joel G.
Delray Beach, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service Maintenance
Great costumer service
RICK R. from King Hyundai responded on 07/11/2018

Joel,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

CM
Cheryl M.
Boca Raton, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Staff
Everyone is pleasant. My car was taken in right on time and ready at day’s end as expected.
RICK R. from King Hyundai responded on 07/11/2018

Cheryl,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

GZ
Gonzalo Z.
Hollywood, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Service
I'm very pleased with the service at King Hyundai.
Their staff is very kind and professional.
RICK R. from King Hyundai responded on 07/10/2018

Gonzalo,
Thank you for the conpliment abot our staff and the 5 Star Review. We thank you for your business and look foward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330


RS
Richard S.
Deerfield Beach, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
people service rep
service was great
RICK R. from King Hyundai responded on 07/10/2018

Richard,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

Verified Customer
Deerfield Beach, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Service ck up
Usually Cole takes car of me but he was on vacation. Always excellent service. This time i got new kid..isaac..wow!! He was fantastic! My car was promised on time..delivered washed & vacuumed.
The reason i haven't gone anywhere else..this is my 4th Hyundai...service dept always takes care of me like a queen!
RICK R. from King Hyundai responded on 07/09/2018


I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

HM
Helene M.
Boca Raton, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Leased new 2018 Sonata.
Leased my second Hyundai Sonata last week. The sales help was excellent and all my questions were answered completely. Service continues to be timely and I have had no problems with my car during my first lease.
RICK R. from King Hyundai responded on 07/09/2018

Helene,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330

SH
Sophie H.
New Port Richey, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
The employee Logan!!
I absolutely love the service given at this location, Logan is an outstanding and hardworking employee and makes having your car serviced easy!
RICK R. from King Hyundai responded on 07/09/2018

Sophie,
I just wanted to thank you for being a King Hyundai customer. We appreciate your business and look forward to seeing you in the future.

Rick Ritacco
Service Manager
954-421-3330