Kirmac Collision Center - Auburn

Dave said they did the work in a timely manner and it looks great. There was no insurance company involved.

Robert said this business does quality work. They did a remarkable job.

Spoke with Robert. He said after picking up his vehicle from the business, he noticed his windshield had paint over spray on it. He also noticed his vehicle wobbles at 45 miles per hour. His vehicle was delayed by 5 days. He said he had to call the business to get a status report. He would have liked for them to call him. He stated that due to this experience he would not recommend them.

Eric said the experience was good but not great since there was some waiting involved. The vehicle was completed one day later than had been promised due to a parts delay.

Spoke with Kris. She said they were very good. They did excellent work, the people were very nice and it was a nice experience to work with them all.

Jill said they were very professional. They got her in and out in a timely manner. She would definitely return in the future if needed.

Denise said the repairs took longer than she expected and longer than promised. She said she waited an additional 4 days for the repairs and was not given a reason for the delay.

Akram said this business was excellent and everything was perfect. It was hard to convince the insurance company to pay for the damage on her vehicle. She was disappointed because it took them two months to address the problem. They did not want to pay attention to her claim and she was not satisfied with them at first. Then they telephoned her and let her know they would pay for the damage. She would definitely recommend this business to friends and anyone that needs repairs. They are more expensive than other facilities.

Jeffrey said this business had good service.

Brittney said she had her vehicle towed to this facility and they took care of everything. It was fabulous.

Margaret said they took the vehicle to the business three times and the paint job is still not right. There is paint on the bumper. Her husband took a taxi and the taxi had left or he would not have accepted the vehicle the way it was. They also had a rental vehicle at the expense of the business and he had returned it but the vehicle still was not right. She said they are not happy and they do not know how this is going to be resolved but they will not go back. It has been very inconvenient for them. She would not recommend them to others because of the reasons mentioned.

Dennis said this business exceeded his expectations. His vehicle was ready earlier than promised.

John said the business did not hook the back windshield wipers up and they broke the latch on the tailgate. They have ordered a new latch and will call him when it arrives. The repairs took an extra day but he never asked why there was a delay nor did the business offer an explanation.