Kirmac Collision Center - Auburn

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

429 Reviews

96% Would Recommend
Latest Review almost 3 years ago

Review for Kirmac Collision Center - Auburn
Carlos D. on 06/07/2012
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Carlos said they are taking 2 months to repair something that should have only taken 1 day. No paint work was performed. He has taken his vehicle back twice to try to fix this problem. He did not specify how late his vehicle was but mentioned there were some parts delays. His vehicle was dirty when he received it and took it back to be cleaned. He was not satisfied with the professionalism of the personnel because the repair is taking so long. He is unsure if the appearance of the business met his expectations. The business ordered the wrong parts and blamed the insurance company. He is unsure if the business or insurance company is to blame for the delay. He would not recommend this business because of the reasons mentioned.
Category: Collision
Service Date: 05/31/2012
Review Created: 06/07/2012
This review was collected via phone interview by Customer Research Inc.