Kirmac Collision Services - Bellevue

Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1165 Reviews

97% Would Recommend
Latest Review over 3 years ago

Reviews


SG
Surya G.
Washington
Verified
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11/20/2014 Category: Collision
Spoke with Lakshi. She said the experience was excellent.
This review was collected via phone interview by Customer Research Inc.

EC
Eduardo C.
Washington
Verified
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11/18/2014 Category: Collision
Eduardo said the business was very fast.
This review was collected via phone interview by Customer Research Inc.

JS
Jun S.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2014 Category: Collision
Jun said the business had a little higher price than he would have liked.
This review was collected via phone interview by Customer Research Inc.

GL
Gretchen L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2014 Category: Collision
Gretchen said the business is very polite and repairs are done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RS
Ramesh S.
Washington
Verified
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11/13/2014 Category: Collision
Ramesh said this business did more stuff than he expected like cleaning the gum from the interior, which he did not tell them to. They provided regular updates to let him know the status of his vehicle. He went for an inspection and found scratches on the rear wheel but they fixed it and he got it the next day. They finished the repairs a week earlier than estimated. He would definitely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Collision
Michael said the experience was seamless. The vehicle was ready 1 week early, they provided him with a rental vehicle and the work was really good.
This review was collected via phone interview by Customer Research Inc.

RD
Ryan D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Collision
Ryan said this business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

AK
Alan K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Collision
Alan said he was happy with the service and has no complaints.
This review was collected via phone interview by Customer Research Inc.

BS
Brittany S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Collision
Brittany said the repair was completed quickly and she was kept in contact during the process. When she first arrived to pick up the vehicle there was a dent in the bumper so she left it until the issue was resolved. The vehicle was left at the facility for an additional three days to have the bumper repaired.
This review was collected via phone interview by Customer Research Inc.

ME
Michelle E.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Collision
Michelle said this business did a quick job and she is very happy with the experience.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2014 Category: Collision
Spoke with Mika. She said the service was quick, clean and she had no complaints. She mentioned her front license plate still looks a little crooked.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2014 Category: Collision
Steve said they did not keep their promise. The repair took 5 days longer. She chose not to elaborate on the cause of the delay. They did not return his phone calls. His vehicle was not returned in a clean condition. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Washington
Verified
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10/16/2014 Category: Collision
William said the repair happened the way this business said it would and they were able to finish the repair 2 days earlier than promised.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Collision
Richard said he was satisfied with the outcome. They finished the repair early.
This review was collected via phone interview by Customer Research Inc.

KK
Karen K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Collision
Karen said she chose this business because she has used them once before when her insurance recommended them.
This review was collected via phone interview by Customer Research Inc.

GP
Gaurav P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Collision
Gaurav said he likes the timing, specifically when they responded to him, and their connections with Geico. It was done a day earlier. Everything was up to par. All aspects of his experience were good.
This review was collected via phone interview by Customer Research Inc.

XZ
Xin Z.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Collision
Xin said the experience was the best.
This review was collected via phone interview by Customer Research Inc.

VO
Vivienne O.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2014 Category: Collision
Vivienne said the service was fast and they are very professional.
This review was collected via phone interview by Customer Research Inc.

GM
Gwendolyn M.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2014 Category: Collision
Gwendolyn said the level of service at this business was inconsistent. There were a couple times they would forget to telephone her or would forget to do something. She said they were super nice. She asked to be communicated via email but they did not do that. They were really good but she had to follow up on her own.
This review was collected via phone interview by Customer Research Inc.

JF
Jessica F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2014 Category: Collision
Jessica said the Geico representative who was at this business was amazing. He had her in and out in no time and telephoned her everyday to let her know the progress of the repairs. Her vehicle was finished a day ahead of schedule.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1165 in total