Kirmac Collision Services - Bellevue

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1165 Reviews

97% Would Recommend
Latest Review almost 3 years ago

Review for Kirmac Collision Services - Bellevue
Srinivas C. on 10/08/2013
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Srinivas said he is not happy with his overall experience because throughout the repair he did not receive any updates when his vehicle would be done. He is not happy with the quality of the body work because the door they repaired is making a weird noise which sounds like a vacuum. They did not repair his vehicle to his satisfaction because his door is making noises. His vehicle was three days later than promised and he is unsure of why. His vehicle was not returned in a clean condition because he asked them about some spills in the vehicle he wanted them to clean. The representative told him it was not their fault and he was lying, but in the end he vacuumed the vehicle for him. The people of this business are very professional. He would recommend this business with reservations because of what he stated. He commented there is an improvement with this business as the rental vehicle business is now inside of the office instead of across the street.
Category: Collision
Service Date: 09/30/2013
Review Created: 10/08/2013
This review was collected via phone interview by Customer Research Inc.