Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(475 Reviews)

95% Would Recommend
Latest Review over 5 years ago

Reviews


KL
Karen L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2014 Category: Collision
Karen said as promised, the business is very fast, easy and organized.

LW
Leon W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014 Category: Collision
Spoke with Melodie. She said this business was outstanding. She is not sure if she is completely satisfied with the way the insurance company handled the claim because her husband dealt with them.

KV
Kristin V.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2014 Category: Collision
Kristin said the process was seamless and the customer service was great. .

RC
Rizalito C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2014 Category: Collision
Rizalito said the business did a good job but did not have his vehicle ready on time due to wrong parts. There was a two day delay.

EC
Elaine C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2014 Category: Collision
Elaine said they were very efficient and they got the repairs done quickly. She really appreciates the updates they she received about the status of her vehicle.

TL
Thuy L.
Washington
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/21/2014 Category: Collision
Thuy said someone was supposed to call her to give her an estimate for how long until her vehicle would be ready. She never received a call but she called them 6 days later to check on her vehicle. The rental vehicle company did not give her an estimate of how much the rental would be and she paid more than what she expected. She would not recommend the business because of what has already been shared.

JM
Jennifer M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Jennifer said that this business was really nice and quick.

AN
Ajay N.
Washington
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2014 Category: Collision
Ajay said he was only called one time and informed of the progress of the repair. The claim has not been closed so he chose not to evaluate if he was satisfied with the way the claim was handled.

CQ
Celia Q.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014 Category: Collision
Celia said the facility provided good customer service and they were done even earlier than they promised.

KT
Keith T.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2014 Category: Collision
Keith said this business took 12 days to repair his vehicle but did a great job.

GJ
Gina J.
Washington
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/14/2014 Category: Collision
Gina said when she picked the vehicle up there were large rips on the front doors. She has not had time to return the vehicle because of her work schedule. The only communication she received from the business was when the vehicle was ready for pick up.

KS
Kelly S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2014 Category: Collision
Kelly said they did the work well and very quickly and they also communicated well with her.

LG
Leonard G.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2014 Category: Collision
Spoke with Trena. She said the insurance company forgot about them and they had to call them. It has been taken care of now.

AF
Alicia F.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2014 Category: Collision
Alicia said Shawn and the business are amazing. She said they are informative, the business is top notch and the repairs are above and beyond.

LW
Larry W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014 Category: Collision
Larry said that the business did a good job.

Displaying Review 1 - 15 of 475 in total