Featured Business
Fix Auto Kent
8439 S. 228th St.Kent, WA 98031
3.2 miles away
07/13/2017 - "Body work**10 Stars"
"Highly recommend this body shop! The communication and customer service was Awesome!!! I can't even..."
Karen L. on 11/25/2014
Karen said as promised, the business is very fast, easy and organized.
Category:
Collision
Service Date:
11/12/2014
Review Created:
11/25/2014
This review was collected via phone interview by Customer Research Inc.
Leon W. on 11/24/2014
Spoke with Melodie. She said this business was outstanding. She is not sure if she is completely satisfied with the way the insurance company handled the claim because her husband dealt with them.
Category:
Collision
Service Date:
11/14/2014
Review Created:
11/24/2014
This review was collected via phone interview by Customer Research Inc.
Kristin V. on 11/22/2014
Kristin said the process was seamless and the customer service was great. .
Category:
Collision
Service Date:
10/31/2014
Review Created:
11/22/2014
This review was collected via phone interview by Customer Research Inc.
Rizalito C. on 11/22/2014
Rizalito said the business did a good job but did not have his vehicle ready on time due to wrong parts. There was a two day delay.
Category:
Collision
Service Date:
11/11/2014
Review Created:
11/22/2014
This review was collected via phone interview by Customer Research Inc.
Elaine C. on 11/21/2014
Elaine said they were very efficient and they got the repairs done quickly. She really appreciates the updates they she received about the status of her vehicle.
Category:
Collision
Service Date:
11/07/2014
Review Created:
11/21/2014
This review was collected via phone interview by Customer Research Inc.
Thuy L. on 11/21/2014
Recommended
Thuy said someone was supposed to call her to give her an estimate for how long until her vehicle would be ready. She never received a call but she called them 6 days later to check on her vehicle. The rental vehicle company did not give her an estimate of how much the rental would be and she paid more than what she expected. She would not recommend the business because of what has already been shared.
Category:
Collision
Service Date:
11/10/2014
Review Created:
11/21/2014
This review was collected via phone interview by Customer Research Inc.
Jennifer M. on 11/19/2014
Jennifer said that this business was really nice and quick.
Category:
Collision
Service Date:
11/11/2014
Review Created:
11/19/2014
This review was collected via phone interview by Customer Research Inc.
Ajay N. on 11/19/2014
Ajay said he was only called one time and informed of the progress of the repair. The claim has not been closed so he chose not to evaluate if he was satisfied with the way the claim was handled.
Category:
Collision
Service Date:
11/07/2014
Review Created:
11/19/2014
This review was collected via phone interview by Customer Research Inc.
Celia Q. on 11/19/2014
Celia said the facility provided good customer service and they were done even earlier than they promised.
Category:
Collision
Service Date:
11/06/2014
Review Created:
11/19/2014
This review was collected via phone interview by Customer Research Inc.
Keith T. on 11/19/2014
Keith said this business took 12 days to repair his vehicle but did a great job.
Category:
Collision
Service Date:
11/13/2014
Review Created:
11/19/2014
This review was collected via phone interview by Customer Research Inc.
Gina J. on 11/14/2014
Gina said when she picked the vehicle up there were large rips on the front doors. She has not had time to return the vehicle because of her work schedule. The only communication she received from the business was when the vehicle was ready for pick up.
Category:
Collision
Service Date:
11/05/2014
Review Created:
11/14/2014
This review was collected via phone interview by Customer Research Inc.
Kelly S. on 11/14/2014
Kelly said they did the work well and very quickly and they also communicated well with her.
Category:
Collision
Service Date:
10/30/2014
Review Created:
11/14/2014
This review was collected via phone interview by Customer Research Inc.
Leonard G. on 11/14/2014
Spoke with Trena. She said the insurance company forgot about them and they had to call them. It has been taken care of now.
Category:
Collision
Service Date:
11/04/2014
Review Created:
11/14/2014
This review was collected via phone interview by Customer Research Inc.
Alicia F. on 11/13/2014
Alicia said Shawn and the business are amazing. She said they are informative, the business is top notch and the repairs are above and beyond.
Category:
Collision
Service Date:
10/31/2014
Review Created:
11/13/2014
This review was collected via phone interview by Customer Research Inc.
Larry W. on 11/12/2014
Larry said that the business did a good job.
Category:
Collision
Service Date:
10/24/2014
Review Created:
11/12/2014
This review was collected via phone interview by Customer Research Inc.
Brian C. on 11/10/2014
Brian said the business did very good work however, he is hearing a noise on the front end. He also said he had a problem with Geico insurance because they did not pay for the rental vehicle and he had to pay $500.
Category:
Collision
Service Date:
10/22/2014
Review Created:
11/10/2014
This review was collected via phone interview by Customer Research Inc.
Richard M. on 11/10/2014
Richard said the customer service provided was great. Right from the beginning, everyone was really nice and his vehicle was even finished earlier than promised.
Category:
Collision
Service Date:
10/24/2014
Review Created:
11/10/2014
This review was collected via phone interview by Customer Research Inc.
David G. on 11/07/2014
David said there was a little plastic nut on the plastic part of the bumper so he took it back and they took care of it in less than five minutes.
Category:
Collision
Service Date:
10/31/2014
Review Created:
11/07/2014
This review was collected via phone interview by Customer Research Inc.
Sarah P. on 11/06/2014
Sarah said the business is quick and professional, but she is not happy that there is an indentation on the carpet inside of her trunk. It looks like they used a tool or something hot to pull back the carpet. She chose not to evaluate the quality of the paint work.
Category:
Collision
Service Date:
10/28/2014
Review Created:
11/06/2014
This review was collected via phone interview by Customer Research Inc.
Vicnere O. on 11/05/2014
Vicnere said his overall experience was good.
Category:
Collision
Service Date:
10/29/2014
Review Created:
11/05/2014
This review was collected via phone interview by Customer Research Inc.
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