Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

538 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


JS
James S.
Saint Joseph, MO
Mitsubishi Eclipse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
James said the owner was very nice from the time he walked through the door. He went out of his way to even give him a ride home, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

BM
Brad M.
Saint Joseph, MO
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brad said the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

GD
Gordon D.
Saint Joseph, MO
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Wouldn’t go anywhere else
As always, our experience was top notch. Car was repaired quickly and at a fair price. Everyone who works there is knowledgeable and friendly. I especially appreciate the care that is taken to explain my cars issues and what the repair process will look like in terms that I can understand. Have taken my vehicles here for years and wouldn’t go anywhere else. There have been multiple opportunities for Kruse’s to over exaggerate the issue and charge me for things they don’t even do but that has never happened here. Very hard to find an honest mechanic who does A+ work and Kruse’s is definitely at the top of that list in town. I refer friends there all the time and every one of them has thanked me because of how much they liked the service they received. Highly recommend

EH
Eldon H.
Graham, MO
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Eldon said the staff were respectful and he was impressed with the work they did. They let him know before they did anything to his vehicle and he appreciated that. He received great service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Saint Joseph, MO
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
William said the business was friendly, and it seems the employees did everything he asked them to do. If he needs anything else done, he will definitely give them a shot.
This review was collected via phone interview by Customer Research Inc.

LL
Lorik L.
Saint Joseph, MO
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Lorik said the follow up and service was good and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Saint Joseph, MO
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Sandy. She said this business bent over backwards for her. She stated she didn't feel like she was getting taken advantage of with their service or with what they suggested. She stated she felt very confident in them. They were very reliable.
This review was collected via phone interview by Customer Research Inc.

CS
Curt S.
Wathena, KS
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Curt said he had his wife take his vehicle to the business, and he talked to the gentleman ahead of time to discuss what needed to be done. He said he was really happy with how the staff fixed his vehicle, that they were very professional, and did a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Brittany F.
Saint Joseph, MO
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Always do an excellent job
They are always friendly. They explain everything. They're always quick but the work is solid. It's theonly place I go.

BH
Bob H.
Saint Joseph, MO
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Honest reliable and friendly.
Work done in a timely manner by what certainly appears to be very competent shop with helpful and friendly office staff.

BS
Bryan S.
Saint Joseph, MO
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
great people to do business with
always happy with their work.

JK
Julie K.
Forest City, MO
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Julie said Jeff and Craig were awesome. They treated her perfectly well. She had no complaints.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Saint Joseph, MO
Nissan Stanza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
John said the business's work is honest, they are pleasant to work with and they go out of their way to accommodate him.
This review was collected via phone interview by Customer Research Inc.

MF
Michelle F.
Saint Joseph, MO
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
AAA 40 Point Inspection - $78.99 value
Kruse's did a very thorough job in performing my AAA 40 Point Inspection. How wonderful that Kruse's provides this thorough vehicle inspection, free of charge for a limited time, to AAA members. They identified all that l needed to have repaired or replaced on my vehicle. I believe Kruse's is the only Auto Center that offers this 40 point AAA Inspection in Saint Joseph, MO. I'm definitely inclined to return to Kruse's to have future auto work completed. They were very friendly and professional.

DB
Dwayne B.
Saint Joseph, MO
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Vehicle Inspection time.
Everyone is friendly. they are efficient and quick on their work. They Listen as well as give advice on how things will be afterwards .

RM
Robert M.
Saint Joseph, MO
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Robert said the staff was able to help him, and showed him how to perform the service himself.
This review was collected via phone interview by Customer Research Inc.

KP
Kade P.
Missouri
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Eric. He said the employees were professional. They provided wonderful service. The employees kept him informed. They made his vehicle safe. They insured his repairs.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Amity, MO
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Friendly knowledgeable service
Fast friendly service

GG
Greg G.
Saint Joseph, MO
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
GOOD JOB
Honest Trustworthy I would trust them with the keys to the front door of my house.

DW
Dan W.
Saint Joseph, MO
Chevrolet S-10
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Dan said the service was very good.
This review was collected via phone interview by Customer Research Inc.

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