Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

551 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


RS
Ron S.
Saint Joseph, MO
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ron said the staff are professional, timely, and stood behind everything they said they were going to do. They followed through on everything they promised.
This review was collected via phone interview by Customer Research Inc.

BP
Brook P.
Saint Joseph, MO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Brook says they did a good job and they are always really nice to her.
This review was collected via phone interview by Customer Research Inc.

JK
Jamie K.
Saint Joseph, MO
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Jamie said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

CS
Cedric S.
Saint Joseph, MO
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
07chev
If you are looking for a trusted spot in Northwest Missouri for car repairs, Kruses auto center is where you should be taking your vehicle!! hands down they have got to be in the top five when it comes to mechanics, customer service , & overall satisfaction. Thank you guys

CS
Chris S.
Platte City, MO
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Chris said the staff at this business were easy to work with and they were very accommodating of his work schedule.
This review was collected via phone interview by Customer Research Inc.

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Wallace N.
Wathena, KS
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Wallace said currently he is working with them to resolve a brake issue with his vehicle which is ongoing but overall he is quite pleased with their performance.
This review was collected via phone interview by Customer Research Inc.

HG
Harold G.
Chillicothe, MO
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Harold said the process was easy and it went smoothly. Everything was done professionally and quickly. It was great and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

LC
Lori C.
Saint Joseph, MO
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Mike. He said he received great communication.
This review was collected via phone interview by Customer Research Inc.

RE
Robb E.
Saint Joseph, MO
Isuzu Ascender
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Robb said he has been going to the business for a few years and the staff are good guys who do a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Moses H.
Saint Joseph, MO
Lincoln Mark VIII
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Spoke with Mary. She said she was satisfied with the work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
Jeremy H.
Gower, MO
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Great service!
Timely work at the price agreed. No surprises!

DD
Debbie D.
Savannah, MO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Debbie said the staff treated her well and they provided great service.
This review was collected via phone interview by Customer Research Inc.

RG
Roger G.
Saint Joseph, MO
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Roger said he has gone to the business for over 10 years and he always receives great vehicle service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Saint Joseph, MO
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
James said the owner was very nice from the time he walked through the door. He went out of his way to even give him a ride home, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

BM
Brad M.
Saint Joseph, MO
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brad said the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

GD
Gordon D.
Saint Joseph, MO
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Wouldn’t go anywhere else
As always, our experience was top notch. Car was repaired quickly and at a fair price. Everyone who works there is knowledgeable and friendly. I especially appreciate the care that is taken to explain my cars issues and what the repair process will look like in terms that I can understand. Have taken my vehicles here for years and wouldn’t go anywhere else. There have been multiple opportunities for Kruse’s to over exaggerate the issue and charge me for things they don’t even do but that has never happened here. Very hard to find an honest mechanic who does A+ work and Kruse’s is definitely at the top of that list in town. I refer friends there all the time and every one of them has thanked me because of how much they liked the service they received. Highly recommend

EH
Eldon H.
Graham, MO
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Eldon said the staff were respectful and he was impressed with the work they did. They let him know before they did anything to his vehicle and he appreciated that. He received great service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Saint Joseph, MO
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
William said the business was friendly, and it seems the employees did everything he asked them to do. If he needs anything else done, he will definitely give them a shot.
This review was collected via phone interview by Customer Research Inc.

LL
Lorik L.
Saint Joseph, MO
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Lorik said the follow up and service was good and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Saint Joseph, MO
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Sandy. She said this business bent over backwards for her. She stated she didn't feel like she was getting taken advantage of with their service or with what they suggested. She stated she felt very confident in them. They were very reliable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 551 in total