Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

375 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


VT
Valeri T.
Cheyenne, WY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Kustom Illusions is the BEST!
Always looking out for the customers best interests. 👍

KK
Kathleen K.
Wyoming
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Kathleen said this business got her right in. It seems like everything was fixed well. They gave it a good once over and didn't do anything they didn't need to.
This review was collected via phone interview by Customer Research Inc.

VT
Valeri T.
Cheyenne, WY
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Outstanding Service
I have been a regular customer for several years at Kustom Illusions and have never been disappointed! Randy and his staff are professional and have the customers needs in mind always. Thank you Randy!

EH
Eric H.
Cheyenne, WY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
AS USUAL...EXCELLENT SERVICE
THEY DO WHAT THEY SAY THEY WILL DO WITH SUGGESTIONS ON FUTURE WORK NECESSARY.

HF
Hope F.
Cheyenne, WY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Caring Staff
The staff is excellent and the work done on our truck was wonderful.

DW
Don W.
Cheyenne, WY
Honda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Awesome service
Had new tires put on my motorcycle and was very satisfied with the speed of service and finished product. Bailey (the door greeting dog) and her crew are definitely top notch in their industry.

BP
Bob P.
Laramie, WY
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Bob said their art work is totally awesome. They do wonderful.
This review was collected via phone interview by Customer Research Inc.

SB
Shelley B.
Cheyenne, WY
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
I Finally Found a Shop I can Trust
I am very happy with this business. Their name implies custom work; but for me, they're a good place to fix what's going wonky on my old 91 pickup. This is the first honest shop I have found in a long time, and I plan to do all my repairs with these guys.

EM
Edward M.
Cheyenne, WY
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Spoke with Maria. She said the vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Pine Bluffs, WY
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Pam said they always do good work at this facility. They got her in as soon as possible and out in good time.
This review was collected via phone interview by Customer Research Inc.

RS
Racheal S.
Cheyenne, WY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Racheal said she was treated fairly after a bad experience from a different facility.
This review was collected via phone interview by Customer Research Inc.

RD
Rocky D.
Cheyenne, WY
Ford Cab
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Rocky said the staff provided awesome service.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Cheyenne, WY
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Michelle said that the place is always quick, easy and honest.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Cheyenne, WY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Greg said the staff at this facility were personable, straight forward, friendly and helpful. Everyone was awesome at this facility.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Cheyenne, WY
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Scott said he had no issues with his service and the business has good prices.
This review was collected via phone interview by Customer Research Inc.

RJ
Roberta J.
Wyoming
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Roberta said the staff at this facility were honest and they did their best work for her.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Cheyenne, WY
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Pat said everything's working the way it's supposed to. Everything was done in a timely manner just like the staff said they were going to do.
This review was collected via phone interview by Customer Research Inc.

PB
Paula B.
Cheyenne, WY
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Kustom Illusions
Great customer service. Very kind and they take time to listen to concerns and very clean and professional.

SD
Sam D.
Wyoming
GMC Sierra 3500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Sam said the service was timely but they did not rectify the problem.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Bend, OR
GMC Sierra 3500 Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
James said Randy was very honest with him about a repair that he did not need. He was helpful and enjoyable to talk to. Both he and Jennifer were very polite. He was very pleased with everything.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 375 in total