Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

419 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


RS
Randy S.
Cheyenne, WY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Randy said the service took longer than expected, but the price was lower than quoted. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

CV
Caleb V.
Cheyenne, WY
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Another Great Repair!
My family has been going to Kustom Illusions LLC for over three years and we do not have any complaints! Kustom Illusions has kept us up-to-date on the problem(s), estimate, and repair status. If there is an issue after the repair, Kustom Illusions is quick to correct it. My family will continue to use Kustom Illusions for our automotive needs.

BL
Bailey L.
Granite Canon, WY
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Bailey said the job took longer because they thorough.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
Cheyenne, WY
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Daniel said they have great customer service, the owner is really good, and the receptionist is really nice
This review was collected via phone interview by Customer Research Inc.

JV
Joey V.
Cheyenne, WY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Joey said he likes the facility, the staff members are good people, and he receives good prices.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Wyoming
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
David said they have really good service
This review was collected via phone interview by Customer Research Inc.

GU
George U.
Cheyenne, WY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Rotate and balance tires
Excellent service with Randy, the owner

Verified Customer
Burns, WY
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018
Everyone who works there
Everyone is great

RM
Rhasheena M.
Cheyenne, WY
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Rhasheena said the service was quick and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

VT
Valeri T.
Cheyenne, WY
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great as usual!
Randy and his team never let me down!

JT
Jason T.
Burns, WY
Chevrolet Impala Limited
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Jason said that the business has good service.
This review was collected via phone interview by Customer Research Inc.

TD
Trevor D.
Wyoming
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Trevor said they are friendly, prompt, they provide good service, and they're good people.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Cheyenne, WY
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Give you a ride if you need it, do the work they say they’re going to do, tell you what you may need in the future, all-around good guy’s and honest.
Set it all above

RO
Robert O.
Cheyenne, WY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
The owner
Thank you Randy. Your the best

AG
Alexandria G.
Cheyenne, WY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
HIGHLY RECOMMENDED!
Hand down the best place I have ever been to! These guys are super helpful, and very informative. They break it down so it's easy to understand. Highly recommended!

LE
Lynda E.
Burns, WY
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018
Awesome
Great bunch of guys and gal to work with. Love Bailey the greeter

JL
Justin L.
Cheyenne, WY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Justin said the staff were honest and answered his questions. They did a terrific job, and were caring.
This review was collected via phone interview by Customer Research Inc.

TK
Troy K.
Cheyenne, WY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Knowledgeable, Dependable and Friendly
We have been using Randy's services for many many years. We keep going back because of his all around great customer service, knowledge of vehicles and fair prices.

DL
Durk L.
Wyoming
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Durk said the customer service is great. He said Randy is a good guy and that he has never had any problems with the repairs they do.
This review was collected via phone interview by Customer Research Inc.

TE
Thomas E.
Cheyenne, WY
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Thomas said the business did a great job on his vehicle and he got it back the same day.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 419 in total