Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

443 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 10 days ago

Reviews


BB
BEN B.
Eaton, CO
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Oil change and check engine light
Jay's has great customer service and are always helpful.

JS
JEFF S.
Ault, CO
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Professional, Personable and Trustworthy
It's not hard to find superlative words to describe my experiences with the people at Jay's Automotive. Quality proactive automotive care is admittedly expensive but emergency reactive care is more so in many ways. I have found a reliable quality team at Jay's to meet all my automotive service needs. They flat out take care of my vehicles in a proactive way so that I am never blindsided by unexpected expenses and surprise mechanical issues. I service my new cars and my old cars there. The prices are fair and the work is of the highest caliber. I recommend you talk to the front desk team and listen to them. If you need to talk to their mechanics, just ask them. They will take you through a careful analysis of what you need , why you need it and what different alternatives exist for your situation. I never feel pressured by this organization but I always feel grateful that they are in business near me. Thanks Jason, Carson, Jay and your whole team.

RA
Rick A.
Briggsdale, CO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Rick said the staff took real good care of him, and he will definitely go back.
This review was collected via phone interview by Customer Research Inc.

LW
Leonard W.
Grover, CO
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Leonard said he's been well satisfied with everything the staff did for him.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Eaton, CO
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Ed said he was satisfied with the service. The employees did a good job. It took a little extra time to find the right parts.
This review was collected via phone interview by Customer Research Inc.

DN
Dawson N.
Eaton, CO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Dawson said the staff treat his family with respect. The staff is always kind and the service is good.
This review was collected via phone interview by Customer Research Inc.

DD
Darin D.
Eaton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Out standing service.
Jay's have knowledgeable staff who are trust worthy and efficient.

MS
Michael S.
Eaton, CO
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Michael said this business took good care of him. They communicated very well. Everything turned out very good.
This review was collected via phone interview by Customer Research Inc.

BR
Brett R.
Greeley, CO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Brett said that the business provides excellent work.
This review was collected via phone interview by Customer Research Inc.

AM
Anita M.
Greeley, CO
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Anita said the staff is honest and trustworthy. The prices are reasonable and the work is thorough.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Eaton, CO
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Mike said the business was fast and they did the service to his vehicle and didn't charge him for it.
This review was collected via phone interview by Customer Research Inc.

NH
Nola H.
Eaton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Expertise!
Jay's Automotive has been taking care of our autos for years and we've never been disappointed!

KG
Kathy G.
Fort Lupton, CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kathy said this business came highly recommended to her. She is comfortable with the business. She is happy with the service.
This review was collected via phone interview by Customer Research Inc.

AW
Adrienne W.
Eaton, CO
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Adrienne said the staff was nice and answered all her questions. The customer service was great and the work was good. She stated that they even had a vehicle for her to use.
This review was collected via phone interview by Customer Research Inc.

DW
DOUG W.
Eaton, CO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
personel, and service
always have treated me great

SH
Shane H.
Eaton, CO
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Shane said the staff completed the service in a timely manner, at a fair price.
This review was collected via phone interview by Customer Research Inc.

NV
NANCY V.
Eaton, CO
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Excellent Service Once Again
I drove my Tahoe to Jay's for an oil change and diagnostic for a possible starter problem. Jay's offered a loaner car, but instead I opted to have someone drive me home, which they did. By the end of the day, the oil change had been done, and Jay's had tested my Tahoe for the suspected mechanical problem. Nothing was found, so Jay's ethically did not install a starter nor did they charge me for the diagnostics. If the problem continues, I will simply return to Jay's for more examination. Jay's Automotive consists of a group of honest and knowledgeable professionals. I recommend them highly.

MM
MARTHA M.
Eaton, CO
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Local friendly good service
I’ve always felt I had good service friendly and helpful

NL
Nina L.
Eaton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Amazing Customer Service and Honesty
Jay's Auto will take care of you- there is no doubt. Their customer service is outstanding and they are honest about your vehicles status and repair cost. I can always get my cars to service in a timely manner.

I appreciate their local service!!

JW
Jimmy W.
Ault, CO
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jimmy said the experience was wonderful.
This review was collected via phone interview by Customer Research Inc.