Jay's Automotive

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970-454-3602
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(660 Reviews)
5 star
93%
4 star
5%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
99% Would Recommend
Latest Review 7 days ago

Reviews

Verified Customer
Eaton, CO
GMC Sierra 1500
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2020
Timely and complete service.
Regular oil change. Had windshield wipers replaced too.
Recommended
BM
BILL M.
Grover, CO
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2020
Loaner car
expensive, but problems get fixed and stay fixed.
Recommended
JW
Josh W.
Eaton, CO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2020 Category: Service
Josh said the first time he called, the business didn't call him back.
Recommended
HL
HAROLD L.
Ault, CO
Chevrolet Silverado SS
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2019
You check the whole machine for problems
I am very happy with the work that was done . Be seeing you again later.
Recommended
JR
John R.
Eaton, CO
Chevrolet Tahoe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2019 Category: Service
John said that the service was good but the facility did more things on his vehicle than he consented to have done in the way of inspections. He stated that he does not like having businesses attempt to up sell him.
Recommended
Amy W. from Jay's Automotive responded on 08/15/2019

John

We're sorry you were not completely satisfied. As a rule, we perform courtesy inspections on all vehicles. The courtesy inspections are not used as a way to "up sell" anything. We feel it is our responsibility to make sure our customers are aware of any problems and/or concerns our technicians may have with a vehicle, especially for safety items such as brakes. Thank you for your feedback.

The Team at Jay's Automotive

The Team at Jay's Automotive
FS
FAITH S.
Berthoud, CO
Honda Pilot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2019
2006 Honda Pilot front Breaks
The knowledge and experience of the employees who work there is greatly appreciated.

My only critique and I should have communicated this more, someone who needs help understanding cars needs lots of explanation when things are necessary.
Recommended
EB
Evelyn B.
Nunn, CO
Dodge Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2019 Category: Service
Evelyn said she had to call the business to find out if her vehicle was ready to pick up.
Recommended
JW
Jack W.
Eaton, CO
Chrysler Concorde
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2019 Category: Service
Jack said the employees were personable and he liked that. His vehicle was beyond repair, so he didn't get it fixed.
Recommended
PK
Paul K.
Eaton, CO
Audi allroad
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2019 Category: Service
Paul said that he would recommend this business.
Recommended
CP
Canaan P.
Ault, CO
Ford Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2019 Category: Service
Canaan said he had to take his vehicle back because his steering is still super loose, but they can't prove this was caused from the accident. Canaan stated his steering was super tight before the accident.
Recommended
MM
Marquinne M.
Ault, CO
Dodge Grand Caravan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2019 Category: Service
Marquinne said the business was quick and they diagnosed the problem, and fixed it but they are a bit on the expensive side.
Recommended
KW
Kaleb W.
Nunn, CO
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2018 Category: Service
Kaleb said the service was expensive but good.
Recommended
FJ
Fay J.
Pierce, CO
Ford Explorer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2018 Category: Service
Fay said the business has always been good to her.
Recommended
RH
Ryan H.
Eaton, CO
Chevrolet Traverse
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2017 Category: Service
Ryan said he recommends the business.
Recommended
DK
Dick K.
Pierce, CO
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2017 Category: Service
Dick said this business is pretty good all the way around. They are good, polite, and their mechanics are top notch. They come and get his vehicle and then bring it back when they are done. He has known them for years and they are very good people.
Recommended