Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

336 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago

Reviews


TF
Thomas F.
Lane, KS
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Thomas said everything is fine.
This review was collected via phone interview by Customer Research Inc.

BT
Barry T.
Shawnee Mission, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Outstanding!
I would recommend L&D strongly. Excellent service and quality work at a fair price. What else can you ask for? I won't go anywhere else

VV
Veronica V.
Kansas
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Veronica said the business did a good job and everyone was nice and courteous.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Olathe, KS
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Charles said the business did a good job with no problems. They were fast and timely.
This review was collected via phone interview by Customer Research Inc.

AD
Arturo D.
Shawnee, KS
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Arturo said he thinks he does a good job. It wasn't perfect but he still does a good job. They could be more friendly because they are in a rush.
This review was collected via phone interview by Customer Research Inc.

MB
Margot B.
Olathe, KS
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Margot said the staff were courteous. They did a great job and she can tell the business cared about their customers. They would show her what was being done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

AD
Adrian D.
Kansas
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Adrian said he had the diagnosis but it was very costly to do the repair.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Olathe, KS
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Greg said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CL
Corky L.
Kansas
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Spoke with Laurell. She said this business serviced her vehicle quickly and correctly at the best price. It was really great working with Angel.
This review was collected via phone interview by Customer Research Inc.

ET
Erica T.
Olathe, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Erica said she liked how fast the business was able to get the service done.
This review was collected via phone interview by Customer Research Inc.

AC
Avalon C.
Kansas City, MO
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Avalon said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Lenexa, KS
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Mark said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

BZ
Berenise Z.
Kansas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Berenise said the business was nice and polite. They answered any question that they had, this is a great place to bring any vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Kansas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Eric said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Gardner, KS
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
David said he didn't have any trouble. Everything was done the way he wanted.
This review was collected via phone interview by Customer Research Inc.

NM
Neil M.
Overland Park, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Neil said he enjoys working with Jose and his crew, that they are easy to work with. They have excellent communication skills and they worked with him so he could understand the different options that were available to him. The are priced competitively. They do a great job.
This review was collected via phone interview by Customer Research Inc.

AR
Aron R.
Olathe, KS
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Aron said he received a great deal at the business and they have great customer service as well.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Kansas City, MO
BMW 750i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Robert said the staff was nice and friendly and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Olathe, KS
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
As always, they are superb!!
Jose and angel are great in every aspect. I have been taking my vehicles to them for a couole of years. As a woman i feel comfortable going here and not being taken advantage of. Always very helpful, nice and knowledgeable. Will continue going as long as theh are here
Jose L. from L & D Auto Specialist responded on 09/06/2018

Thank you So much for your continuing business! 


JM
JEFFREY M.
Mission, KS
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
I was very pleased.
I consulted with the owner on some engine light errors. He determined it was not what they thought it was at a part's store which saved me some money on a part that I did not really need and he properly diagnosed 2 different issues which I thought was done at a much better price than I had expected. I frankly believe that it is hard to find a "straight shooter" in this industry and after about 3 different visits, I think it is time to share my thoughts on this shop. All I need is a straight shooter that will fix only what I need at a fair price and I feel that is the case here.
Jose L. from L & D Auto Specialist responded on 09/06/2018

It was good yo see you Jeff! We appreciated. 


Displaying Review 1 - 20 of 336 in total