Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

530 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


LC
LAURA C.
Pioneer, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Usual
Always do a great job and fair. Been going to them since 2003.

CS
CHUCK S.
Volcano, CA
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
One of a kind!
I didn’t think shops like this existed anymore. Respect, fairness, integrity, and an amazing work ethic is what you find at L and M! We are so grateful!

BP
Butch P.
Jackson, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Rebecca. She said she's been a long time customer and would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Julia C.
Mokelumne Hill, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Julia said the staff finished ahead of time, did everything that was promised, and were pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

KE
Keith E.
California
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Keith said this facility has great customer service.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
California
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Chuck said he received prompt and quality service and the employees were efficient in scheduling.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
California
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Charles said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
California
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
John said he has used the business for years and they were very quick with the repair work.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Jackson, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great service!
Great service

JB
JASON B.
Jackson, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Excellent service
Very friendly and not at all overpriced for service like a dealership, thanks Tanya

JB
JASON B.
Jackson, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great customer service
Great customer service, friendly. I feel like they are trying to provide a great auto/maintenance service locally without overcharging.

LH
LESLIE H.
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Excellent customer service!
I dropped off unannounced and they were still able to get the car repaired and going within a couple hours!

VS
Veda S.
Sheep Ranch, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Veda said she has used this business for years. She trusts the service provided.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Pioneer, CA
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Daniel said the business did a good job, but their prices were a little high.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Jackson, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Jeff said they exceeded his expectations on everything .They were pleasant professional and timely..
This review was collected via phone interview by Customer Research Inc.

RD
RYAN D.
Jackson, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Friendly and Amazing Service
This was the first time I have taken one of my vehicles to L & M Auto. They are super friendly and fast service. I brought my 2003 Honda Civic in with a leaking water pump. They were able to diagnose the problem and give me a quote that same day. The next day they went to work on it. The water pump and the timing belt was changed and I was on the road that afternoon. From here on out I will be bringing all of my vehicles to L & M Auto.

DL
Deanna L.
Mountain Ranch, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Deanna said they have been with the business for over 25 years and will be with them for as long as they can.
This review was collected via phone interview by Customer Research Inc.

JP
Janis P.
California
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Spoke with Richard. He said they were very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Glencoe, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Always greeted with a smile from the cute service writer!!
As a general contractor my truck is my office and tool taxi . Without a truck jobs dont get done. They are great with accomidating my needs and making sure I have minimal down time while truck is getting maintenance .

LC
LAURA C.
Jackson, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Excellent service and timely. Wouldn't go anywhere else.
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