Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

503 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


UC
Ursula C.
Jackson, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Ursula said the business does everything she wants them to. They are very nice.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
California
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Natalie. She said her overall experience went well. The service and people are good. They are friendly.
This review was collected via phone interview by Customer Research Inc.

LH
Lil H.
West Point, CA
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Lil said she was satisfied with the service. She likes the staff, they are very nice. She never has to worry when they have her vehicle.
This review was collected via phone interview by Customer Research Inc.

LP
Lily P.
California
Mitsubishi Diamante
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Lily said the staff was honest with what was going with her vehicle. They took 5 dollars off her oil change for no reason.
This review was collected via phone interview by Customer Research Inc.

MH
MARK H.
Pioneer, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Great Service
From the scheduling of your appointment until you drive your car away, you will receive top notch customer service.

GR
GEORGE R.
Jackson, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Routine service
Knowledgeable, efficient service

KV
Kris V.
Los Angeles, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Kris said Tanya at the front desk was very nice and sweet to deal with. The staff was honest and didn't overcharge him on anything. The overall pricing was fair and reasonable. The overall service was great.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Jackson, CA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Brian said the job was done right.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
California
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Josh said the business provided good service, the price was good and he had no issues.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Glencoe, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Mike to the rescue
I'm stranded on the side of the road my truck disabled I call the shop and within minutes mile shows up with the tow truck and has me back the road quick everytime

RS
Ray S.
Jackson, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ray said he was satisfied with everything they did.
This review was collected via phone interview by Customer Research Inc.

AB
Andrew B.
Jackson, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Andrew said they are amazing and he was really happy with the service he got.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Ione, CA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Tom said he's been with them for 7 years and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

MJ
Misty J.
California
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Misty said she appreciates the staff's courtesy, promptness, and their excellent service.
This review was collected via phone interview by Customer Research Inc.

BP
Butch P.
Jackson, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Spoke with Butch's wife. She said the business has been taking care of their vehicle service for 20 years. They are very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RK
ROXANNE K.
Jackson, CA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Great service!
Mike and Tonya are always professional. If something unexpected comes up, they call to let us know and ask us what we want to do about it.

DB
DAVID B.
Jackson, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Great Service.
Easy to communicate with and gets the job done

Verified Customer
Jackson, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Quick and Friendly!
They are So friendly here, quick and efficient. I had made an appointment yesterday but arrived early. They took me immediately. The cost was so low for what they did I was thankful and amazed. The guy offered to turn my car around after he was finished and I was really glad because I was wondering to myself how I was going to do it because of the traffic and closeness to the street.
I had taken my car once before for an oil change and was pleased then, too.
I am new to the area and L.& M. was recommended to me by my sister. She was correct-they are good.

JP
John P.
Jackson, CA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LP
Linda P.
Pioneer, CA
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Linda said the employees always allow room for when she needs to bring in her vehicle. They always offer a warranty on their parts.
This review was collected via phone interview by Customer Research Inc.