Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

547 Reviews

100% Would Recommend
Latest Review about 20 hours ago

Reviews


JS
JOHN S.
Volcano, CA
Subaru Outback
Verified Customer
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12/15/2018
Always, always helpful when you need it
Always, always helpful when you need it and work is always satisfactory.

Verified Customer
Jackson, CA
Plymouth Grand Voyager
Verified Customer
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12/11/2018
Excellent customer service!
Friendly, professional and excellent service.

BF
Bob F.
Pine Grove, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Bob said he has used this business for a long time and they do good work.
This review was collected via phone interview by Customer Research Inc.

FS
Floyd S.
Pioneer, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Spoke with Pat. She said they have been customers for a long time and have always been pleased with their work.
This review was collected via phone interview by Customer Research Inc.

JE
JOHN E.
Jackson, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Excellent service as usual.
Replaced starter in hours same day. No better service could have been provided.

JE
JOHN E.
Jackson, CA
Toyota Tacoma
Verified Customer
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11/29/2018
Prompt effecient service
L&M have been maintaining my cars in good condition for the past 5 years and I have had no complaints as they have provided excellent service.

RK
ROB K.
Nissan Altima
Verified Customer
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11/26/2018
Service
Customer service was excellent!!

LC
LAURA C.
Pioneer, CA
Subaru Forester
Verified Customer
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11/18/2018
Great
Work done thoroughly and we’ll.

EG
ELIZABETH G.
Pioneer, CA
Ford Explorer
Verified Customer
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11/12/2018
fast
They are honest and fast. If something is wrong they fix it. Wonderful people and place.

JG
James G.
Glencoe, CA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
James said the place and Mike always do a good job.
This review was collected via phone interview by Customer Research Inc.

SR
SHARON R.
Honda CR-V
Verified Customer
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11/05/2018
Your best quality is customer friendliness, you don't overcharge. You care about your customers.
My car runs much smoother. I am glad I got my car to you after you told me how important it was for certain things to be done to repair it. Had I not brought it in it would have failed me on the road and I don't have a cell phone.

JE
JOHN E.
Jackson, CA
Honda Accord Sdn
Verified Customer
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11/01/2018
Great service.
The usual great service as expected and they are so nice which I don't deserve. They are also in close proximity which makes it even better. They are the best automotive shop that I have ever frequented without exception.

DL
David L.
Volcano, CA
Subaru Outback
Verified Customer
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10/31/2018 Category: Service
David said he and his wife have known them for years.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
California
Honda Civic Cpe
Verified Customer
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10/20/2018 Category: Service
Don said he left town for several years. He came back and he received the same great service he did many years ago at this business.
This review was collected via phone interview by Customer Research Inc.

LC
LAURA C.
Pioneer, CA
Subaru Forester
Verified Customer
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10/19/2018
Usual
Always do a great job and fair. Been going to them since 2003.

CS
CHUCK S.
Volcano, CA
Toyota Prius c
Verified Customer
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10/18/2018
One of a kind!
I didn’t think shops like this existed anymore. Respect, fairness, integrity, and an amazing work ethic is what you find at L and M! We are so grateful!

MG
Mary G.
Jackson, CA
Toyota Avalon
Verified Customer
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10/09/2018 Category: Service
Mary said the business did a fantastic job and they were also very accommodating.
This review was collected via phone interview by Customer Research Inc.

BP
Butch P.
Jackson, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Rebecca. She said she's been a long time customer and would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
California
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Nancy said that she would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
California
Jeep Grand Cherokee
Verified Customer
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10/08/2018 Category: Service
Robert said the service was good.
This review was collected via phone interview by Customer Research Inc.