Laird Noller Hyundai is centrally located in Lawrence, KS. We are convenient from Topeka, Olathe, Overland Park, and Kansas City. Our Service Technicians are trained and ready to assist you with all of your vehicle maintenance needs. Whether you need an oil change or major repairs, call us today to schedule your next visit. Laird Noller Hyundai is centrally located in Lawrence, KS. We are convenient from Topeka, Olathe, Overland Park, and Kansas City. Our Service Technicians are trained and ready to assist you with all of your vehicle maintenance needs. Whether you need an oil change or major repairs, call us today to schedule your next visit.
I Purchased a vehicle From Them 12-12-2024 With Dealer Limited Warranty Of 90 Days Or 3k Miles
I Returned The Vehicle The Next Day Because was Driving Strangely. I Was Gaslit And Told Nothing Was Wrong With it After Almost 3 Weeks. I Requested They Trade me Out With 5 Day Return Policy As Listed On There Website But They Declined.
I Brought it Back Again This Time With a Check Engine Light. They Claimed They fixed The Issue after Replacing the Head of motor.
I Brought Back 2 Days after This Service Because The Same issue appeared again. The Service Dept Stated They Did Could Not find The Issue (The Vehicle Idles Loudly). I Decided To Take It To Lexus Dealer And Paid Diag So They Could Verify The Issue.
Lexus Dealer Verified Issue It is a Bad direct Fuel Injectors.
Took Back To Service Who Stated They Probably Wouldn't Fix Due To Cost Being Over 4k
I Spoke With Sales Manager Morgan Who Advised me There Wasn't Really An Issue the Vehicle is Fine And I Would Need To Wait until the Car Became Non-drivable For The Issue To Present it Self.
He Advised I Could Trade Out I Received The Appraisal And They Deducted 8k For Engine Replacement. When I Asked Why Was This Deducted Since They said the vehicle was fine.
I Escalated It To The General Manager Georgina Who Advised That the Vehicle Is Not Under Warranty Since Its Been 90 Days. I Advised Her This is An ongoing Issue Since I Purchased The Vehicle And Then She Stated The Fuel Direct Injectors Are Not Covered Even Though it is Apart of the motor/Engine. I Told Her About The Previous Repair Then She Tried Saying There Was A Limit Since The had Already Tried To Repair It. (I Have The paperwork There is Not).
Then She Stated They Had Done Work Prior To Selling Me The Vehicle Proving They knew About This Issue Prior To Sale Of Vehicle
This is a Clear case of Fraud & misrepresentation By Licensed Dealer.