Business Solutions
SureCritic / Hyundai Dealer / Laird Noller Hyundai
business image

Laird Noller Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 Reviews)
48
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
81%
4 stars
11%
3 stars
3%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
39
Total ReScores™
4.9
ReScore™ Average
48
Net Promoter Score ®

Business Details

About

Laird Noller Hyundai is centrally located in Lawrence, KS. We are convenient from Topeka, Olathe, Overland Park, and Kansas City. Our Service Technicians are trained and ready to assist you with all of your vehicle maintenance needs. Whether you need an oil change or major repairs, call us today to schedule your next visit. Laird Noller Hyundai is centrally located in Lawrence, KS. We are convenient from Topeka, Olathe, Overland Park, and Kansas City. Our Service Technicians are trained and ready to assist you with all of your vehicle maintenance needs. Whether you need an oil change or major repairs, call us today to schedule your next visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(785) 838-2355
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
2829 S Iowa Street Lawrence, KS 66046
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 Reviews)
Write a Review
Recent Reviews
Verified Customer
Lawrence, KS
2016 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
2
Category: Service
Service Tech
To be clear I have not issues with the service advisor or the dealership, the overall rating is for the service advisor. Hyundai made a software update to my vehicle which ultimately cause the vehicle to be disabled. Due to lack of parts from Hyundai it took over two months to fix. Since this dealership sells Hyundai I can't currently recommend this product; therefore I can't recommend the dealership.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2022
Service Type: Repair
1
Category: Service
2 months to fix a broken sensor
Between not able to diagnose the issue and over a month to acquire a sensor over a month (9 1/2 weeks total), I can not recommend a Hyundai. Until reliability improves and the supply chain issues are fixed, need to go with parts and vehicles that are US sourced.
ROLAND S. from Laird Noller Hyundai responded on 02/21/2022 12:20 PM

Thank you for taking the time to speak with us and resolve this review.  

Businesses Near You
Celso's Honest Auto Repair
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(364 Reviews)
Darrell's Service
89
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,235 Reviews)
Scott's Muffler & Auto Repair
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(892 Reviews)
Cheshire Automotive LLC
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(651 Reviews)
Gooddeal Auto Service
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(25 Reviews)
Vehicle Reviews
vehicle image
2024 Elantra
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(119)
vehicle image
2024 Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 Elantra N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 IONIQ 5
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(28)
vehicle image
2024 IONIQ 6
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20)
vehicle image
2024 Kona
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(268)
vehicle image
2024 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7)
vehicle image
2024 Palisade
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(415)
vehicle image
2024 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(242)
vehicle image
2024 Santa Fe
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18)
vehicle image
2024 Sonata
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(20)
vehicle image
2024 Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(3)
vehicle image
2024 Tucson
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(508)
vehicle image
2024 Tucson Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(164)
vehicle image
2024 Tucson Plug-In Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12)
vehicle image
2024 Venue
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(48)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.