Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

269 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


MN
Mark N.
Conneaut, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Great service you can rely on
Love my new tires. Service was friendly and quick. Feels like I'm driving a new car! Thanks a bunch!

MM
Mary M.
Conneaut, OH
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mary said this business is professional and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

TD
Tara D.
Ashtabula, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Tara said the business is great. She has no complaints, the service was wonderful. They are safe and trustworthy
This review was collected via phone interview by Customer Research Inc.

DB
Destany B.
Conneaut, OH
Verified Customer
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10/01/2018
Great staff
Always pleasant to talk to, kept me updated on the progress of my vehicle, has come a long way.

JS
James S.
Kingsville, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Honest hard working couple with great employees
I've been going to Lake Erie Automotive since my son referred them a few years ago, they're one of the few honest and upright companies that I've ever worked with. They are always busy, which tells me but they're doing a good job. I recently bought a 2007 Ford Ranger and brought it in for an oil change and filter, but Thom took the time to go over the truck and safety inspect it and only charge me for the oil change, this goes a long way when customers are usually pushed quickly through the process. I highly recommend Lake Erie Automotive oh, great company great people.

MC
Matt C.
Conneaut, OH
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Matt said the experience was very good. He knows the mechanic well. They are all great people and very honest.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Conneaut, OH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Margaret said the service was excellent. The employees were friendly, quick and gave her the best price. This business is close to her.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Conneaut, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Prompt professional service every time.
It is like I tell my friends and family when you go to Thom's you can trust him to fix just what is broke. No surprises with all kinds of other mystery problems. I recommend him all the time.

RF
Robert F.
Conneaut, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
the light problem was taken care promptly, Thank You
l always get great work .Robert F.

JH
John H.
Jefferson, OH
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Excellent service
Lake Erie Auto has always taken great care of our vehicles. They are very thorough, skilled, and honest.

CF
Cory F.
Conneaut, OH
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Fair Price
They take take to discuss what's wrong with your vehicle, and their prices are fair.

SA
Sam A.
Conneaut, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Ford escape
Wonderful services and great diagnostics skills.

LC
Lindsay C.
Conneaut, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Lindsay said the service is quick and they got right in. The price was good and they got a free diagnostic.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Conneaut, OH
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nathan said he liked the constant communication and updates during the whole process. They did not over charge, they had reasonable prices. They recommend future fixes and he was treated more like family than a customer.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Euclid, OH
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Larry said they are excellent, very courteous, and facility's staff listened to what he had to say. They were good about getting right on it. He is very, very pleased.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Ohio
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Roger said that the place was not overpriced on a large job, and got it done the same day they estimated.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Mc Graw, NY
GMC Sierra 1500
Verified Customer
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08/20/2018
Truck
Tom was very professional and went out of his way to get me back on the road I broke down with 10 scouts and needed my truck back to get back to New York he worked all day Saturday to accomplish this thanx tom

JV
Jesse V.
Ashtabula, OH
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Jesse said this business was pricey.
This review was collected via phone interview by Customer Research Inc.

FH
Francis H.
Conneaut, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Francis said everything went smoothly with the staff and he got in a few minutes early. It went well.
This review was collected via phone interview by Customer Research Inc.

RD
Roy D.
Conneaut, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Roy's daughter. She said the staff is very good to her. They are honest and provide great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 269 in total