ReScore Reviews™ (7)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
98% Would Recommend
100% Business Response
Latest Review 3 days ago
William E. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service team is great"
Love the service department. They are always helpful, kind and get me in quickly.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:24 PM
DAVID C. at Lancaster Hyundai responded on 04/20/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great "
Always great service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:00 PM
DAVID C. at Lancaster Hyundai responded on 04/20/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Joseph R. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check Engine Light"
Came in with the light on. It was determined that it was due to the fuel tank sensors. The service rep fully explained my options and did not pressure me. That is what I like about this dealership and why I will only bring my Santa Fe to this service location.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:35 AM
DAVID C. at Lancaster Hyundai responded on 04/19/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Robin H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
Lancaster Hyundai has great service, awesome staff and I love working with them. Dave Correy in Sales is the best!
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:54 AM
DAVID C. at Lancaster Hyundai responded on 04/18/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Michael S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kristine"
They ease of the in and out for service. The communication is the best!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:52 AM
DAVID C. at Lancaster Hyundai responded on 04/18/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Patty P. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always good service. Needed lightbulb replaced on Saturday and they told me to stop by!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/18/2018 09:16 AM
DAVID C. at Lancaster Hyundai responded on 04/18/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Monique B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating "
I'm always grateful for how accommodating the Lancaster Hyundai staff are each time I visit and this time was no different.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 05:24 PM
DAVID C. at Lancaster Hyundai responded on 04/18/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

James C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and efficiency "
Everyone was so nice and helpful.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 01:17 PM
DAVID C. at Lancaster Hyundai responded on 04/17/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

John S. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, polite staff and quick turnaround. Gorgeous facility!"
Lancaster Hyundai is truly a wonderful place to visit. Their entire staff is courteous and polite. The new facility is comfy and welcoming to customers. Thank you for the efficient and wonderful experience every time we come in!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:36 PM
DAVID C. at Lancaster Hyundai responded on 04/17/2018

THANK YOU FOR THE AWESOME 5 STAR RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Barry E. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
excellent
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:14 PM
DAVID C. at Lancaster Hyundai responded on 04/17/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Tammy F. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ SERVICE AT EVERY VISIT!"
A+ SERVICE EVERY TIME THAT I AM IN FOR SERVICE. GREAT VISIT AS ALWAYS. THANKS!!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 10:49 AM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Daryl T. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service & Recall Items"
My service was quick and complete.

I had 2 recalls that were addressed at the same time as my normal service.

Very pleased with service.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/16/2018 04:22 AM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Melissa R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection and oil change "
They are ALWAYS so helpful and very professional.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 01:11 AM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Karen S. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people who make it all work "
The staff is excellent, always getting me an appt when needed. They know my name and my needs when I walk in.
Love my car and your staff is what keeps me driving a Hyundai!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/15/2018 03:16 PM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Clydene E. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dave is great!"
The Service Representative, Dave. Causes you to feel that all is taken care of and he will make sure of that!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 02:50 PM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Helen E. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgable staff"
Great attention and great customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 02:16 PM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Sandra F. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt Service"
My scheduled service was done promptly and thoroughly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/13/2018 04:40 PM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Elizabeth N. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valve"
Got me in quickly
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 04:11 PM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Joseph W. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone on the service team is great never an issue since I have been going there and that’s since 1997
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 03:38 PM
DAVID C. at Lancaster Hyundai responded on 04/16/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great atmosphere and service"
Always feel welcomed by staff. No hard sell antics, but keeps you informed. Service is top notch.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 11:43 AM
DAVID C. at Lancaster Hyundai responded on 04/13/2018

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK!

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