ReScore Reviews™ (7)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
98% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Barbara G. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
Always great service with friendly personnel. It is always explained beforehand what the planned service will entail.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:02 PM
DAVID C. at Lancaster Hyundai responded on 10/20/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 01:02 PM
DAVID C. at Lancaster Hyundai responded on 10/19/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Always make me feel welcome and my car a priority.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:11 AM
DAVID C. at Lancaster Hyundai responded on 10/19/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

STEVEN T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice"
great ppl
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 06:50 PM
DAVID C. at Lancaster Hyundai responded on 10/19/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

William S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Delivered on commitments "
Appointment was timely, fast and thorough.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 03:27 PM
DAVID C. at Lancaster Hyundai responded on 10/19/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Philip R. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First timer"
Much better than expected. Very nice waiting room. Good coffee.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:49 AM
DAVID C. at Lancaster Hyundai responded on 10/18/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

MELISSA B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lancaster Hyundai is the BEST!"
I love this dealership! My buying experience was the most pleasant I've ever had! And the Service Dept. rocks! They're fast, efficient, and extremely friendly & courteous. They NEVER try to sell you something you don't need, and they're ready for you when you arrive for a service appointment. In & out in a flash! I recommend them to everyone I know. Extremely happy customer for life!!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 02:18 PM
DAVID C. at Lancaster Hyundai responded on 10/18/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Robert K. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They keep their customers happy"
I had an extended wait for an oil change, but Lancaster Hyundai gave the service free of charge because of my long wait time. It's all about keeping the customer happy.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:09 PM
DAVID C. at Lancaster Hyundai responded on 10/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VEYYYYYYYYYYYYYYYYYYYYYY GOOD! TANK YHEWWWWWWWWWWW"
VEYYYYYYYYYYYYYYYYYYYYYY GOOD! TANK YHEWWWWWWWWWWW
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:21 PM
DAVID C. at Lancaster Hyundai responded on 10/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

William C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dave C."
Dave C.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:49 PM
DAVID C. at Lancaster Hyundai responded on 10/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

BARRY E. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"employees/service"
good
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 05:00 PM
DAVID C. at Lancaster Hyundai responded on 10/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Donald B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyndai Service"
Very courteous and prompt service. Also appreciate the coffee, donuts and fruit in the morning. Thanks.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:46 PM
DAVID C. at Lancaster Hyundai responded on 10/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not real convenient, but the personnel are great."
As above, not further explanation needed.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 01:04 PM
DAVID C. at Lancaster Hyundai responded on 10/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ EVERY VISIT! "
Recently my Hyundai "quit" in the mountains of West Virginia/Pennsylvania. After some challenges to get it back to Lancaster, PA we experienced exceptional customer care from Lancaster Hyundai!. David Corey took control of the situation, provided a loaner and within a few days returned my car to me complete with a new engine. The fact that he simply took on the problem and left me worry free is so very much appreciated. Just wanted to let you know about the terrific group you have at Lancaster Hyundai! Clydene Edmonds
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:25 AM
DAVID C. at Lancaster Hyundai responded on 10/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

John C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Courtesy to all customers"
I have used this service department for 5 years and they are the only group that services by Sonata that now has 97,000 miles and runs like new.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:21 AM
DAVID C. at Lancaster Hyundai responded on 10/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent service!"
Everything was under warranty - couldn't be better!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 03:14 AM
DAVID C. at Lancaster Hyundai responded on 10/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely and polite service"
friendly and quick service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 05:54 PM
DAVID C. at Lancaster Hyundai responded on 10/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as always!"
The staff at Lancaster Hyundai are awesome!! Friendly and fast service every time!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 09:00 PM
DAVID C. at Lancaster Hyundai responded on 10/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Alice B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go service"
Good service will return.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 01:19 PM
DAVID C. at Lancaster Hyundai responded on 10/12/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

Sharon P. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Tuscon"
I have a 2017 Tuscon and have had some issues that needed checked out and everyone was very helpful and willing to make sure my vehicle was ok.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 07:26 PM
DAVID C. at Lancaster Hyundai responded on 10/12/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC WEEK

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