ReScore Reviews™ (7)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
98% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Bonnie O. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change plus periodic check-up"
Excellent service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/16/2017 11:59 AM
Verified Customer on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place to do business"
If you must have a 60,000 mile expensive check up on your elantra this is the place to do it.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/16/2017 08:10 AM
Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Came in for oil change with no appointment and they took care of me right away.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/13/2017
Service Type: Repair
Review Created: 12/15/2017 10:54 AM
DAVID C. at Lancaster Hyundai responded on 12/15/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Nicole G. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality, Timely, and Friendly Service "
Lancaster Hyundai service center has never failed to provide me quality, timely, and friendly/helpful service. They are informative but not deceiving when it comes to needing new parts/services and I always appreciate that.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/13/2017 12:06 PM
DAVID C. at Lancaster Hyundai responded on 12/13/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Steven V. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service priority"
I asked for an extra inspection, and received it with no problem.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/13/2017 11:34 AM
DAVID C. at Lancaster Hyundai responded on 12/13/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Stephen B. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Unscheduled repairs "
My car was towed in for unscheduled repairs. Lancaster Hyundai treated me with great care and honesty. They provided me excellent communication and service. A+ experience!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 11:13 AM
DAVID C. at Lancaster Hyundai responded on 12/13/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Richard H. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service nice waiting area
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 10:49 AM
DAVID C. at Lancaster Hyundai responded on 12/13/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Shana R. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism "
As soon as I walked in the door, everyone was super nice. I was happy with he service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 10:41 AM
DAVID C. at Lancaster Hyundai responded on 12/13/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Nicole D. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction guaranteed "
Lancaster Hyundai has done all of our service and I can’t complain. They even make time to inspect my car when I totally forgot that it was needed! Very accommodating.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 02:36 PM
DAVID C. at Lancaster Hyundai responded on 12/13/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Kevin L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"20 minute service!"
Flat tire fixed and out door in 20 min. Didn't even have time to read newspaper!!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 04:55 AM
DAVID C. at Lancaster Hyundai responded on 12/12/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Verified Customer on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Was very happy
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 04:55 PM
DAVID C. at Lancaster Hyundai responded on 12/12/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very organized"
New location is very nice
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 01:28 PM
DAVID C. at Lancaster Hyundai responded on 12/12/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Kris H. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Check-in was super easy. Staff is very friendly. Coffee (as soon as I figure out how to make it) and donuts a nice touch. kept up to date on what is being done and any extra service that is needed. Check out fast and easy. will be returning in the next day or two for additional service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 11:47 AM
Mark E R., Service Manager at Lancaster Hyundai responded on 12/11/2017

Thank you Kris for all the compliments and kind words! It is always our pleasure to provide great service to our Hyundai family of customers! We look forward to seeing you for the additional services and know that we will always work hard to earn your trust and loyalty with Lancaster Hyundai!

Merry Christmas and Happy Holidays!

Mark Roberts
Service Manager
Lancaster Hyundai
717-569-6467 Ext 2840
MRoberts@LCMotors.net
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Quick Friendly Customer Service.. Very Clean Facility.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 04:09 PM
DAVID C. at Lancaster Hyundai responded on 12/11/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

William S. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State inspection "
Just what I needed and no more.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 12/09/2017 01:36 PM
DAVID C. at Lancaster Hyundai responded on 12/11/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Emily G. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Service"
As always, the staff at Lancaster Motors Hyundai is so friendly, helpful and efficient. David is particularly helpful with updates, recalls and explanations of services. He always greets me by name.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 11:29 AM
DAVID C. at Lancaster Hyundai responded on 12/08/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Christine S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Happy with Hyundai"
Once again, after having a complete oil change on my Veloster at 52,000 miles, the next day, one of my tires went flat while driving for my job. Luckily, I found a garage to determine the tire could not be repaired....dropped off the wheel to Hyundai for morning service. Upon calling to remind them at Hyundai Svc that we dropped off the wheel; they were already working on it...We picked up the wheel with a brand new tire and promptly drove to the garage where my Veloster sat on the lift...In about 5 seconds, the wheel was replaced and I was 'back on the road again"
Thank you Hyundai for your fast and efficient service....as usual...you are the BEST!!!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 04:50 PM
DAVID C. at Lancaster Hyundai responded on 12/08/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Michael D. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lancaster Hyundai...Best there is!"
Lancaster Hyundai is by far the best Hyundai dealer around. They treat you like family every time you stop by and always go above and beyond.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 12:26 PM
DAVID C. at Lancaster Hyundai responded on 12/07/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Susan R. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rentschler Review"
Service was excellent and completed in a very timely manner.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 10:51 AM
DAVID C. at Lancaster Hyundai responded on 12/07/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

Melissa N. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond"
I took my veloster in for service. They took care of the service and told me it needed to be driven to reset. Since the car was out of inspection they gave me a loaner and they drove the car to reset the check engine light. Going above and beyond what was expected. Greatly appreciated
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/07/2017 04:47 AM
DAVID C. at Lancaster Hyundai responded on 12/07/2017

Thank you for the great review and very kind comments!


Happy Holidays and Merry Christmas from Your Lancaster Hyundai Team!

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