Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

2195 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.625/5Overall Rating 2.625/5rating 2.625rating 2.625rating 2.625
98% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TH
Thelma H.
Lancaster, PA
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
the people are always professional and caring.. they help us and do a good job on my auto. I am pleased I can take my auto where I know I can get first rate service
I always get an appointment when requested. the service is great.. the waiting area is always cleaned and stocked. they answered all my questions.
they make the wait enjoyable
DAVID C. from Lancaster Hyundai responded on 07/16/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


MP
Marcos P.
Lancaster, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Good
Great service
DAVID C. from Lancaster Hyundai responded on 07/16/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


Verified Customer
Lancaster, PA
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
service
wonderful service! everyone so friendly, helpful, and competent.
DAVID C. from Lancaster Hyundai responded on 07/16/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


Verified Customer
Lancaster, PA
2015 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Quick, helpful service...
... and a great waiting room with work areas and WiFi, plus my inspection (free!) was complete quicker than estimated.
DAVID C. from Lancaster Hyundai responded on 07/16/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


LH
Lucille H.
Willow Street, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Service is great.
feel great about the service .there is no hassle the people know their job. the place is very neat
the coffee is great....thanks
DAVID C. from Lancaster Hyundai responded on 07/16/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


JR
James R.
Millersville, PA
2012 Hyundai Elantra To
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Review
parts and labor too expensive for the service this time.
I used to take my 2008 Elantra to my local family garage for all service until I sold it because I didn't need two cars after retirement. Always brought my 2012 Elantra Touring here since purchased new, oh well
DAVID C. from Lancaster Hyundai responded on 07/13/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


KH
Kathleen H.
Ephrata, PA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Attention to detail
My most recent visit was for two new tires. During the checkpoint inspection, my technician noted two tail light bulbs were out. His/her attention to detail probably saved me a ticket on my vacation next week. Just another great service from Hyundai. thanks
DAVID C. from Lancaster Hyundai responded on 07/13/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


RB
Robert B.
Lancaster, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Oil change
Service was quick and efficient. Waiting area accommodating and well stocked with cold water.
DAVID C. from Lancaster Hyundai responded on 07/13/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


Verified Customer
Hummelstown, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lancaster Hyundai Service and Recon Departments
Service Department> Outstanding

Recon Department> Excellent
DAVID C. from Lancaster Hyundai responded on 07/12/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


DB
Donald B.
Lancaster, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Don B
Prompt and excellent service.
Good donuts too.
DAVID C. from Lancaster Hyundai responded on 07/09/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


LP
Lisa P.
Lancaster, PA
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
ALWAYS EXCELLENT SERVICE AND ATMOSPHERE
THIS DEALERSHIP IS THE BEST
DAVID C. from Lancaster Hyundai responded on 07/09/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


Verified Customer
Leola, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Personal evaluation
Top rated in my opinion
DAVID C. from Lancaster Hyundai responded on 07/07/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


AG
Alice G.
Mohnton, PA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
the people
the people and the product itself speaks for itself
DAVID C. from Lancaster Hyundai responded on 07/06/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


Verified Customer
York, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
LCM Hyundai
Friendly, efficient....nice accommodation for waiting customers.
DAVID C. from Lancaster Hyundai responded on 07/06/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


DB
Donald B.
Mount Joy, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Good service quickly
Always courteous, and let you know what is going on while the car is being serviced. Don't do any extras without letting you know the problem, and advise the best solution.
DAVID C. from Lancaster Hyundai responded on 07/05/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


FM
Frank M.
Lititz, PA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great service and everyone is so polite
Great service always helpful, and the place is nice and clean
DAVID C. from Lancaster Hyundai responded on 07/05/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


CK
Charles K.
Lancaster, PA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
The peolple and the service they always offer.
Thanks Kristian! You are always so very friendly and professional.

Also Matt is always willing to answer any questions I have.

Excellence in every way!

My wife and I always comment what a pleasure it is to bring our two Hyundai's in for service!
DAVID C. from Lancaster Hyundai responded on 07/05/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


WK
William K.
Lancaster, PA
2005 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
next time
ok
DAVID C. from Lancaster Hyundai responded on 07/05/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


BJ
Bruce J.
Parkesburg, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great service
Great service. Done in a timely manner. A little pricey.
DAVID C. from Lancaster Hyundai responded on 07/05/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!


JR
James R.
Willow Street, PA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
No problems
Delivered exactly what I asked for in a timely manner.
DAVID C. from Lancaster Hyundai responded on 07/02/2018

THANK YOU FOR THE RATING REVIEW. IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT!