Robert's Landmark Trans & Drivetrain Service Ctr

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

126 Reviews

100% Would Recommend
Latest Review 4 months ago

Reviews


RN
Ryan N.
Alpharetta, GA
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04/21/2018
Fantastic transmission shop!
So glad I took my 4Runner to Landmark! 2 yr/unlimited mileage warranty on the work is only a testament to the quality these guys provide. Willing to work with me on pricing/payments and work was done quickly. Thanks 🙂

BS
Brendan S.
Roswell, GA
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05/26/2017
Very honest and genuine people
This place is amazing, and Michelle is the best. This is somewhat long story, but it's worth being told.

The short version, is that Honda told me I needed a new transmission, but Robert’s Landmark fixed and towed my car for $125.

I was driving my car when the check engine light came on. The speedometer went to 0 and got stuck there. The car wouldn't go past 2nd gear, which apparently means it put itself into limp mode so that nothing else gets damaged.

I made the mistake of going to the Honda dealership first (Honda Carland). I knew they were expensive, but I thought they would at least be able to diagnose the issue correctly. They called me up later and said "It's got like 10 codes going off, you're gonna need a new transmission”. I forget the exact quote, but it was at least $4,000. My car is a 2010 Honda Civic with under 80,000 miles.I did a little research, and everything I read told me to go to a place that specializes in transmissions. I luckily found Robert's Landmark Transmission repair because of their positive reviews.

I call them, speak to Michelle, and she tells me they can get it towed to them so that they can have a look at it. My car arrives there in the evening, and they tell me they'll look at it first thing in the morning. Michelle called me the next morning and says that the speed sensor should be the first thing I should get replaced, and that it may be the all that's needed. I tell her to go ahead, and a couple hours later I get the best call of my life. She told me that my car was ready, and that it would cost $125, including the tow.

It actually cost me less for them to tow and fix it than it did for Honda tell me I needed a new transmission.

These are genuinely good, honest people, and Michelle couldn’t have been happier to give me the great news.

KC
Kevin C.
Roswell, GA
Verified
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05/23/2016 Category: Service
Kevin said he likes the service, the overall experience and the quickness of the repair.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
El Cajon, CA
BMW 525i
Verified
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05/20/2016 Category: Service
Jim said he was very pleased and the service was great. They have a personable perspective and there technical aspect is very good.
This review was collected via phone interview by Customer Research Inc.

LL
Len L.
Roswell, GA
Chevrolet Suburban
Verified
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05/19/2016 Category: Service
Len said this business took care of him in a timely manner and they were very polite.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Atlanta, GA
Jeep Grand Cherokee
Verified
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05/19/2016 Category: Service
Gary said he trusts Robert, the owner. He is always honest with his opinion and he is competent.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Alpharetta, GA
Acura 3.2TL
Verified
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05/17/2016 Category: Service
William said the business did a good job and did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

WA
Warren A.
Georgia
Nissan 350Z
Verified
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05/14/2016 Category: Service
Warren said the business did an excellent job. They were very courteous, honest and they did not want to charge him for the service.
This review was collected via phone interview by Customer Research Inc.

CB
Christian B.
Roswell, GA
Honda CR-V
Verified
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05/12/2016 Category: Service
Christian said Robert worked with him throughout the whole process.
This review was collected via phone interview by Customer Research Inc.

MB
Miles B.
Georgia
Ford Ranger
Verified
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05/06/2016 Category: Service
Miles said the business is highly recommended. They are good at what they do.
This review was collected via phone interview by Customer Research Inc.

KJ
Kamil J.
Atlanta, GA
Mercedes-Benz 300TE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Kamil said the service took too long. They said the vehicle would be ready within 3-4 days. However, it took 4-5 weeks, because there was an issue getting parts.
This review was collected via phone interview by Customer Research Inc.

KE
Kurt E.
Roswell, GA
Mazda 3
Verified
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04/23/2016 Category: Service
Kurt said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Darrian G.
Georgia
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Darrian said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Ball Ground, GA
Honda Fit
Verified
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04/16/2016 Category: Service
Don said he was very pleased with the overall service and treatment from the business. They were personable and straight shooters.
This review was collected via phone interview by Customer Research Inc.

RC
Rodrigo C.
Cumming, GA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2016 Category: Service
Rodrigo said the business was good.
This review was collected via phone interview by Customer Research Inc.

LJ
Luke J.
Woodstock, GA
Toyota Tacoma
Verified
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04/11/2016 Category: Service
Luke said the employees at this business treated him very well, like family. They do great work and he knows if he did have any problems with his vehicle, they would take care of it for him.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Cumming, GA
Acura MDX
Verified
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04/09/2016 Category: Service
Greg said this business is terrific, fair, thorough and the two year warranty is excellent.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Roswell, GA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2016 Category: Service
Jim said this business is convenient and they did what he wanted done.
This review was collected via phone interview by Customer Research Inc.

KB
Kianna B.
Norcross, GA
Pontiac Grand Prix
Verified
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04/06/2016 Category: Service
Kianna said the staff at the business were all very nice and during the visit they diagnosed the problem, informed her of the options and their cost as well as the time it would take to do them.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Cumming, GA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Robert said the business was prompt, finished on time, and stayed within the budget.
This review was collected via phone interview by Customer Research Inc.

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