Langdale Hyundai of South Georgia


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

580 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 2.9999975/5Overall Rating 2.9999975/5rating 2.9999975rating 2.9999975rating 2.9999975
Original
Overall Rating 1.58333/5rating 1.58333rating 1.58333rating 1.58333rating 1.58333
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Beth B. on 01/22/2018
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"Beth B."
Waiting area was very nice and comfortable and the desk people were so nice
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/22/2018 07:57 AM
James W. on 01/19/2018
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"Passing through"
Stopped here with a problem on a road trip to Florida. Excellent service; only drawback was a wait for final vacuuming service when we wanted a quicker return to the road. Thanks again.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 01:17 PM
Tim K. on 01/19/2018
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"Service Level 5 Star"
In last 5 years, never had a bad experience, period. Great Team with Professional Results!
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/19/2018 11:50 AM
Carole A. on 01/15/2018
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"Good quick service"
good and quick service for my first maintenance for my new Tuscon
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:00 PM
Joseph J. on 01/15/2018
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"Great service"
Great service and great people
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:41 PM
Steven M. on 01/14/2018
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"People/relationship and professionalism."
Thanks!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 08:06 AM
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The Service Department staff are friendly, professional, and make sure that everything is taken care of.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 04:55 PM
Kiera V. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
The staff here were totally great! They remembered me when I called and they took the time to assist me. The only complaint was that it took so long, but it was only because of the type of service and I am happy they took longer to complete this to assure my car was taken care of properly.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/11/2018 08:11 AM
Dean G. on 01/10/2018
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"thumbs up"
Each and every visit I've had in the last 5 years has been 5 star. Keep it up.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 01/10/2018 06:37 PM
Verified Customer on 01/06/2018
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"the people "
the employees were very good at there job and very friendly. the up keep on the building was great.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/06/2018 07:49 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/08/2018

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Verified Customer on 01/02/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Poor customer service."
See comments made previously.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/02/2018 01:28 PM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/02/2018

I'm so sorry to hear you did not have a pleasant service experience. I think we were a little busy that day and we fell behind. This is in no way an excuse, but just an explaination of what happened. We really hope you will accept our apology and look forward to seeing you again.
If you would like to discuss further, please call me at any time!
Thank you!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Dale P. on 01/02/2018
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"nice and friendly staff"
Nice and friendly staff and work was done in a timely manner
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/02/2018 12:40 PM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/02/2018

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Abby R. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service."
The service department was friendly, timely, and the service performed was outstanding.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 05:49 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/02/2018

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OFFICE MANAGER/SERVICE WRITER"
ALEANA VIAR, MY SERVICE ADVISOR WAS VERY KNOWLEDGEABLE ,VERY FRIENDLY,SHE KEPT IN TOUCH WITH ME AND RETURNS PHONE CALLS RIGHT AWAY. I'M VERY PLEASED WITH MY SERVICE AT HYUNDAI ALL THANKS TO ALEANA!!!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 01/02/2018 05:48 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/02/2018

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Madhu K. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Very friendly staff and neat and clean lobby. They also provide complementary snacks and drinks.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 01/01/2018 10:44 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/02/2018

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Verified Customer on 12/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Good service all round. Could communicate somewhat better.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/29/2017 11:33 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 01/02/2018

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Timothy K. on 12/29/2017
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"Service"
We received friendly and timely service...thank you for respecting my time!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/29/2017 04:47 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 12/29/2017

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Verified Customer on 12/26/2017
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"Friendly and fast service."
Dropped the car off the night before and was ready when I came by after work the next day.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/26/2017 12:53 PM
Stephanie A. at Langdale Hyundai of South Georgia responded on 12/26/2017

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Paquita F. on 12/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Kindness and being polite"
How u treat your customers says a lot about your business it is important to always put your customers first and be concerned about what they need
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 12/26/2017 12:40 PM
Stephanie A. at Langdale Hyundai of South Georgia responded on 12/26/2017

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for your review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
Adam S. on 12/23/2017
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"Service review"
Comments
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/23/2017 09:36 AM
Stephanie A. at Langdale Hyundai of South Georgia responded on 12/26/2017

Thank you so much for choosing Langdale Hyundai for your service needs! We are so pleased to hear you had a pleasant experience and thank you for the 5 star review! We look forward to seeing you next time!

Stephanie Augustyn
229-241-2880
stephanie.augustyn@langdalehyundai.com
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