Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

664 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


HS
Hiteshi S.
Brookfield, CT
Mercedes-Benz GL-Class
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Hiteshi said the service is very good. He said they are honest, straight forward and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Brookfield, CT
BMW 5 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Edward said the staff at this business was great.
This review was collected via phone interview by Customer Research Inc.

OS
Olga S.
Brookfield, CT
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Olga said she is satisfied with the service the business provided. They always do a good job.
This review was collected via phone interview by Customer Research Inc.

BO
Barbara O.
Brookfield, CT
Mercury Mariner
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Barbara said she went to the business and she was able to get an appointment right away. The very next day they got her in and she was very satisfied. She will return to the business.
This review was collected via phone interview by Customer Research Inc.

AE
Alex E.
Saugerties, NY
Honda Civic Si
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Alex said the staff were able to get him in relatively quickly, even though they were short staffed that day. They followed up with him well, and the price was manageable.
This review was collected via phone interview by Customer Research Inc.

RB
Raymond B.
Brookfield, CT
Toyota Tacoma
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Raymond said the staff did everything that was asked of them, and didn't do anything extra.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Danbury, CT
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Dave said he felt very comfortable with the person he was working with. He was honest and he did a good job. However, he is hearing a knocking noise on the drivers side that he needs to be checked out. Other than that, he saved him money which he really appreciates because he was told he needed a bunch of parts and he didn't.
This review was collected via phone interview by Customer Research Inc.

BO
Bulent O.
Brookfield, CT
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Bulent said he had full satisfaction at this business.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Newtown, CT
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Stephanie. She said they are honest, professional, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Brookfield, CT
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Eric said he loves the guys at this business. They are excellent They are great guys and he trusts them implicitly. He is very happy with what they do for him, they do wonderful work and they go out of their way to give him a ride if he needs one. He has never had a problem. He trusts the work they do and he has been happy going here for years.
This review was collected via phone interview by Customer Research Inc.

CT
Christos T.
Danbury, CT
Chevrolet Cruze
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Christos said the staff were honest and did a really good job.
This review was collected via phone interview by Customer Research Inc.

MD
Maryann D.
Danbury, CT
Audi A6
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Maryann said the business was courteous, very clean, and they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

SC
Sean C.
Brookfield, CT
Volkswagen Passat
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sean said this business was friendly and did the work quickly. They communicated with him the whole time. The service was on budget.
This review was collected via phone interview by Customer Research Inc.

NM
Niek M.
Brookfield, CT
Mercedes-Benz GLK-Class
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Nick. He said he didn't have any complaints, and the service was very good.
This review was collected via phone interview by Customer Research Inc.

CM
Christina M.
Danbury, CT
Ford Mustang
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Christina said the service was great. The staff were prompt and honest. It was a great experience all around.
This review was collected via phone interview by Customer Research Inc.

CT
CHARLES T.
Brookfield, CT
Toyota Sienna
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Oil Change
Though it is a simple task and easily accomplished ,i do not heve the time to change my oil. I trust Langs and that trust has been rewarded. I do not take my car to the local dealer as the work is better and cheaper at Langs

GC
George C.
New Milford, CT
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
George said his experience with the business was great. He has been a customer for years and they do a great job.
This review was collected via phone interview by Customer Research Inc.

DM
Denise M.
Danbury, CT
BMW X5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Denise said the staff were prompt and detailed in everything that went on with her vehicle. They explained what needed to be fixed before anything was done. The performance was perfect. She let them know to fix the most important things first and after they were completed they asked if they could fix something else they found. They didn't touch anything until she gave them permission to do so. There were no hidden fees and the staff were up front on how much it would be before they fixed her vehicle. The price was exactly the right amount that was shown to her.
This review was collected via phone interview by Customer Research Inc.

VB
VIC B.
Brookfield, CT
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great Service
On Monday, the first warm day, I turned on my auto air conditioner and got nothing but hot air. On Tuesday around noon, I stopped at Langs Auto to make an appointment. The mechanics told me to drop the car off. At 5:00 pm, I was driving in air conditioned comfort with a new relay and a fully charged system. That is excellent service! This is not special - this is the way Langs Auto treats all of their customers. I would bet that I would have to wait days before getting an appointment at a new car dealer. I would recommend Langs Auto as the place to go for great service.

SC
Scott C.
Stormville, NY
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Scott said that when he uses the facility everything is perfect.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 664 in total