Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

658 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DC
Dave C.
Danbury, CT
Dodge Pickup
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05/23/2018 Category: Service
Dave said he felt very comfortable with the person he was working with. He was honest and he did a good job. However, he is hearing a knocking noise on the drivers side that he needs to be checked out. Other than that, he saved him money which he really appreciates because he was told he needed a bunch of parts and he didn't.
This review was collected via phone interview by Customer Research Inc.

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Bulent O.
Brookfield, CT
Honda CR-V
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05/22/2018 Category: Service
Bulent said he had full satisfaction at this business.
This review was collected via phone interview by Customer Research Inc.

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Mark R.
Newtown, CT
Subaru Outback
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05/21/2018 Category: Service
Spoke with Stephanie. She said they are honest, professional, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

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Eric P.
Brookfield, CT
Chevrolet Equinox
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05/16/2018 Category: Service
Eric said he loves the guys at this business. They are excellent They are great guys and he trusts them implicitly. He is very happy with what they do for him, they do wonderful work and they go out of their way to give him a ride if he needs one. He has never had a problem. He trusts the work they do and he has been happy going here for years.
This review was collected via phone interview by Customer Research Inc.

CT
Christos T.
Danbury, CT
Chevrolet Cruze
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05/16/2018 Category: Service
Christos said the staff were honest and did a really good job.
This review was collected via phone interview by Customer Research Inc.

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Maryann D.
Danbury, CT
Audi A6
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05/16/2018 Category: Service
Maryann said the business was courteous, very clean, and they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

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Sean C.
Brookfield, CT
Volkswagen Passat
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05/11/2018 Category: Service
Sean said this business was friendly and did the work quickly. They communicated with him the whole time. The service was on budget.
This review was collected via phone interview by Customer Research Inc.

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Niek M.
Brookfield, CT
Mercedes-Benz GLK-Class
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05/07/2018 Category: Service
Spoke with Nick. He said he didn't have any complaints, and the service was very good.
This review was collected via phone interview by Customer Research Inc.

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Christina M.
Danbury, CT
Ford Mustang
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04/28/2018 Category: Service
Christina said the service was great. The staff were prompt and honest. It was a great experience all around.
This review was collected via phone interview by Customer Research Inc.

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CHARLES T.
Brookfield, CT
Toyota Sienna
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04/26/2018
Oil Change
Though it is a simple task and easily accomplished ,i do not heve the time to change my oil. I trust Langs and that trust has been rewarded. I do not take my car to the local dealer as the work is better and cheaper at Langs

GC
George C.
New Milford, CT
Toyota Camry
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04/26/2018 Category: Service
George said his experience with the business was great. He has been a customer for years and they do a great job.
This review was collected via phone interview by Customer Research Inc.

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Denise M.
Danbury, CT
BMW X5
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04/26/2018 Category: Service
Denise said the staff were prompt and detailed in everything that went on with her vehicle. They explained what needed to be fixed before anything was done. The performance was perfect. She let them know to fix the most important things first and after they were completed they asked if they could fix something else they found. They didn't touch anything until she gave them permission to do so. There were no hidden fees and the staff were up front on how much it would be before they fixed her vehicle. The price was exactly the right amount that was shown to her.
This review was collected via phone interview by Customer Research Inc.

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VIC B.
Brookfield, CT
Honda Accord Cpe
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04/25/2018
Great Service
On Monday, the first warm day, I turned on my auto air conditioner and got nothing but hot air. On Tuesday around noon, I stopped at Langs Auto to make an appointment. The mechanics told me to drop the car off. At 5:00 pm, I was driving in air conditioned comfort with a new relay and a fully charged system. That is excellent service! This is not special - this is the way Langs Auto treats all of their customers. I would bet that I would have to wait days before getting an appointment at a new car dealer. I would recommend Langs Auto as the place to go for great service.

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Scott C.
Stormville, NY
Ford Escape
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04/23/2018 Category: Service
Scott said that when he uses the facility everything is perfect.
This review was collected via phone interview by Customer Research Inc.

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Mildred B.
Brookfield, CT
Saturn Ion
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04/21/2018 Category: Service
Mildred said the business provided nice customer service. Their prices were reasonable and they took her in on a moment's notice.
This review was collected via phone interview by Customer Research Inc.

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LOU C.
Brookfield, CT
Chevrolet Suburban
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04/10/2018
Car check up
I was going on a trip and wanted Lang's to check the whole car over for safety! They found several items that needed attention, a little expensive but they fixed everything and I felt SAFE on the trip!! Thanks again GUYS!!!

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ROBERT F.
Bethel, CT
Cadillac CTS
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04/10/2018
Great service
I have always had a favorable experience with Langs they are trust worthy and very knowledgable. I won't take my car to anyone else it very hard to find expert service but that just what they highly recomended

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jay d.
Brookfield, CT
Subaru Impreza Sedan
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04/08/2018
Wonderful experience
Being going to Lang since we moved to Brookfield. Every time we experience great service. This time by mistake I had asked for tire rotation. After checking their records they called to tell me it was not due for rotation. Saving me money. Who can ask for more. Very honest. Highly recommended.

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MAJORIE M.
Fishkill, NY
Lincoln MKZ
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04/08/2018
Oil change - quick and easy!
AS usual - the guys at Langs are fast and efficient. I dropped my car off on Friday night using their night drop box and got a call at 9AM the next morning that it was done. I had some errands to run on Saturday morning and was on my way back to Langs to pick up my car when I got a call from Neil reminding me that they close at 1pm and he didn't want me to miss getting my car. Great service and follow up! Thanks again!

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Waiyee S.
New Milford, CT
Hyundai Sonata
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04/06/2018 Category: Service
Waiyee said she would recommend this business, they got her vehicle done the same day.
This review was collected via phone interview by Customer Research Inc.

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