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SureCritic / Larry H. Miller Genesis Of Peo
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Larry H. Miller Genesis Of Peo

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
81
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Score Details

5 stars
83%
4 stars
9%
3 stars
3%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
8
Total ReScores™
5.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(623) 815-4500
No Business Hours Provided

Business Hours

* No Time Zone Provided
8425 West Bell Road Peoria, AZ 85382
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
Write a Review
Recent Reviews
TL
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Tracy L.
Glendale, AZ
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
verified customerVerified Customer
10
Category: Service
An exceptional product and exceptional service!
I love my car !
From the sales team to service it has been a wonderful experience!
IE
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Ian E.
Queen Creek, AZ
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
9
Category: Service
Excellent service with genesis
Very polite and professional service team. Kept me informed during the whole process
KE
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Karen E.
Peoria, AZ
2017 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Service
Doesn't seem like your typical dealership.
I bought many cars in my 72 years all makes and models the Genesis brand is the best and Larry Miller Genesis is the best dealership. Special thanks to Kevin Naylor for all your help past and present. Seriously give these people a chance no regrets.
JC
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James C.
Goodyear, AZ
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
10
Category: Service
Great experience
Great Experience
KEVIN N. from Larry H. Miller Genesis Of Peo responded on 10/12/2021 03:59 PM

Thank you so much! We look forward to seeing you on your next vsit. 

GG
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Garret G.
Peoria, AZ
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
10
Category: Service
Great service experience
I was transferred to Larry miller (for service) after the dealership I purchased my car from stop selling and servicing Genesis. I was not happy about this because my experience with Larry millers sales department has never been good. I got Ashley Ray for my service writer who I have had ever since. She has been fantastic and has taken real good care of me and my G70. I still won’t buy a car from Larry Miller but their service department is top notch
KEVIN N. from Larry H. Miller Genesis Of Peo responded on 10/05/2021 05:14 PM

Thank you so much for being our family and for the kind words. Have a wonderful evening. 

DS
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Dennis S.
Peoria, AZ
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customerVerified Customer
10
Category: Service
Service
Service has been excellent since the time I have had my Genesis G80 which is a great vehicle.
ASHLEIGH R., Genesis Liaison from Larry H. Miller Genesis Of Peo responded on 09/07/2021 04:30 PM

Thank you so much for the kind words and survey. I will always make sure you recieve the "5 star" service you deserve. If you have any questions please contact me at 623-815-4556.

DM
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Dana M.
Peoria, AZ
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
verified customerVerified Customer
10
Category: Service
Awesome
Ashleigh Ray is the best I have ever known! So friendly and smart and detailed! She needs to be promoted! She connected me to the Sales manager as we want to trade in early.
RW
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Ronald W.
Peoria, AZ
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Category: Service
Everyone there is great to work with
Everyone there went out of their way to make sure we were waited on. Wanted to know if they could help us in anyway . Every aspect of our visit was positive and refreshing .
JB
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Joseph B.
Phoenix, AZ
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Category: Service
Service visit
Great customer service from start to finish. Thank you!
Recommended
EJ
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Eric J.
Phoenix, AZ
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
Category: Service
Excellent customer service
Customer service is top notch. The Genesis GV80 is a gem of a vehicle. It is a GREAT value for the luxury and features.
Recommended
CR
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Charles R.
Tempe, AZ
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
verified customerVerified Customer
Category: Service
First Rate
Total experience was first rate. Will return for service.
Recommended
Verified Customer
Peoria, AZ
2020 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customerVerified Customer
Category: Service
Jim Seasonal Home
As a seasonal home owner, do not have summer access to a Hyundai dealership w/ 150 miles. Genesis(s) owner and receive Excellent service on new 2020 Genesis from Larry Miller while in the area. The valet service is very dependable and convenient and eliminates excess trip time for service.
Recommended
DB
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Daniel B.
Chandler, AZ
2017 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/24/2021
Category: Service
KEVIN N. from Larry H. Miller Genesis Of Peo responded on 03/24/2021 03:36 PM

Thank you for taking your time to speak with me today. I will always make sure that you receive the "5 Star" experience that you deserve. I am sending you the rescore survey right now. I can’t express how much that I appreciate you completing this for me. I am placing $255 credit on your file and a valet to your home in chandler for anytime you would like to use it. I look forward to seeing you on your next visit.

Ana Nadjaline
623-815-4551

TG
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Timothy G.
Goodyear, AZ
2020 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customerVerified Customer
Category: Service
Courteous service advisor
In and out with courteous service staff
Recommended
TC
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Timothy C.
Queen Creek, AZ
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
verified customerVerified Customer
Category: Service
Larry H Miller is Absolutely the Best!
There is not one aspect of our relationship with this dealership that has been short of perfect!
Recommended
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