Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

181 Reviews

100% Would Recommend
89% Business Response
Latest Review 7 months ago

Reviews


SP
Stephen P.
Pepperell, MA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017
Oil Change
Its a small great place, went in for an oil change. Scheduled it the same day. Went down there and they finished pretty quickly! Fast service, on the other hand though, its a bit pricey 40+ for an oil change is a bit steep, but the fast service was worth it.
JOHN AND T. from LAS Truck And Auto responded on 12/12/2017
Thanks for the review, Stephen.  We charge fair pricing on our oil changes because we don't try to upsell to our customers.  When you see really low prices for oil changes, it's usually because they are only trying to get the customer in the door.  We choose to operate our business differently.  I hope you have a great holiday and see you next year!

DA
Daniel A.
Pepperell, MA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
Daniel said he had a good experience with this business and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 09/19/2017
Thanks Daniel.  Glad we were able to help you out.

DD
Dianna D.
Dunstable, MA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2017
Great service
Once again great service
JOHN AND T. from LAS Truck And Auto responded on 08/15/2017
Thanks again, Dianna!

RW
Robert W.
Westford, MA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2016 Category: Service
Spoke with Margaret. She said they are very good.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 01/13/2017
Thanks Margaret!  It was nice to see your son recently!  We appreciate your business.

CS
Christopher S.
Dunstable, MA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015 Category: Service
Christopher said they are very accurate.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 11/15/2015
Thanks Christopher!  John is a Ford Certified Mechanic!

PW
Peter W.
Pepperell, MA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2015 Category: Service
Peter said the business had good service.
This review was collected via phone interview by Customer Research Inc.

KP
Kristin P.
Massachusetts
Saturn Ion 2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2015 Category: Service
Kristin said the business provides fine service but their communication could have been better.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 05/26/2015
Thank you for your feedback, Kristin!  We continually strive to better communicate with our customers!  And this is an area that we will try to improve.

BB
Burke B.
Pepperell, MA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2015 Category: Service
Burke said the business did not have his vehicle ready when he went to pick it up.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 04/02/2015
Burke, so sorry that it was not ready on time.  We will make sure it is definitely ready the next time you come in.  We appreciate your feedback.

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