Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

1188 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.7586186/5Overall Rating 3.7586186/5Overall Rating 3.7586186/5rating 3.7586186rating 3.7586186
Original
Overall Rating 2.48276/5Overall Rating 2.48276/5rating 2.48276rating 2.48276rating 2.48276
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


AM
Alfred M.
Fayetteville, NC
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Service
Service
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Anonymous avatar
Verified Customer
Whiteville, NC
2016 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Lee Hyundai (in Fayetteville, NC)
I have had nothing but good experiences at Lee Hyundai so far. No complaints here. Thanks. ~ Amanda C.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

CB
Charles B.
Fayetteville, NC
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Fast and Excellent Service
I was able to get my car serviced quickly and it was washed when I picked it up! I have always had a good experience when getting my car serviced here.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Anonymous avatar
Verified Customer
Fayetteville, NC
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
The employees
friendly staff, not expensive, and my car was washed.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

JF
Juan F.
Fayetteville, NC
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Customer Service
I appreciate there attention to detail and how comfortable I feel with the process from beginning to end. Thanks.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

LC
Lewis C.
Fayetteville, NC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Replaced oil with 5w30 thank you.
Very quick to respond

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2018 Category: Service
Still a great place just small attention to viscosity of oil per engine
Still very good
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.  PLEASE CONTACT ME ON YOUR CONVIENCE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

GM
Gwen M.
Lumberton, NC
2013 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2018 Category: Service
Closest one to me. They try hard to please
The only thing I was unhappy with was found my car Unlocked when I came back to pick it up.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

JK
Joshua K.
Fayetteville, NC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Great job
Always pleased with service
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DB
David B.
Parkton, NC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Great service
My first time getting my car serviced there. Very clean. Comfy chairs to sit in while waiting. Very attentive to the customer
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

PG
Paul G.
Fayetteville, NC
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Returning because of great service.
Thanks for the great service and will return.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Anonymous avatar
Verified Customer
Raeford, NC
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Customer Service Saved The Day!
I have a car the is 6 months old that I have had to bring back twice for engine problems. The problem was supposedly fixed and then within 12 hours the same issue occurred. I was very frustrated. However, Stephanie in the service department was an angel. She was understanding, prompt and jumped through hoops to try to get my car taken care of and be sure that I got a rental vehicle this time. I came in to Hyundai furious and left smiling thanks to Stephanie. She’s great!
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.Scott Wester Service Managers.wester@leeehyundai.com910-864-7100


RR
Ricky R.
Wendell, NC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Excellent service
Excellent service friendly place to go for all your Hyundai service
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Anonymous avatar
Verified Customer
Fayetteville, NC
2018 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018 Category: Service
I made an appointment
I made an appointment online and my car wasn't even taken back until 45 minutes after I got there.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.  PLEASE CONTACT ME ON YOR CONVIENCE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Anonymous avatar
Verified Customer
Fayetteville, NC
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Coffee
The coffee along with the employees are awesome.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

MF
Michelle F.
Fayetteville, NC
2017 Hyundai Santa Fe S
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/08/2018 Category: Service
Too slow
In all people are nice but it took a long time just for an oil change that used to be in and out fast it seems like they've gotten slower
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR RESPONSE AND SERVICE.  PLEASE CONTACT ME ON YOUR CONVIENCE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

BP
Bruce P.
Sanford, NC
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2018 Category: Service
They can be trusted.I
I think very highly of them. Truly thankful for their commitment to the customer.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

WW
William W.
Fayetteville, NC
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Great Service
Great Service
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

RH
Robert H.
Fayetteville, NC
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
as noted below
friendly efficient service. It would be much better to have a display board updating the progress being made on your vehicle with extimated wait time remaining.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

MR
Michael R.
Fayetteville, NC
2018 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Yup.
Yup.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Anonymous avatar
Verified Customer
Cameron, NC
2018 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/03/2018 Category: Service
Tome
Took over an hour and a half for a service others can do in 10min.
JAMES S W., Service Manager from Lee Hyundai

THANK YOU FOR YOUR TIME AND SERVICE.  PLEASE CONTACT ME ON YOUR CONVIENCE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100