Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1610 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 3.8285726/5Overall Rating 3.8285726/5Overall Rating 3.8285726/5rating 3.8285726rating 3.8285726
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MF
Milton F.
Fayetteville, NC
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Always a good experience
Wether it's getting an oil change or big service that needs to get done. We're always taken care of.

SA
Salisha A.
Fayetteville, NC
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
The avaliability of a vehicle at a reasonable cash price when you are ready to purchase at that time is great.
Good customer service and very helpful even though I was buying a used car. Kristin was very helpful in emailing me pictures of the car and Brad was my sales rep who got me a good deal on the car after the banks would not finance the small purchase amount.

DR
Dana R.
Fayetteville, NC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Quick appointments.
Great customer service.
JAMES S W., Service Manager from Lee Hyundai responded on 04/19/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Friendliness of staff
Everyone is friendly, they do a great job and I especially enjoy the car wash that makes
my car look like new.
JAMES S W., Service Manager from Lee Hyundai responded on 04/19/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

WM
William M.
Clayton, NC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great Service
Wonderful Staff
JAMES S W., Service Manager from Lee Hyundai responded on 04/19/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

ES
Ernest S.
Fayetteville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Professional service all the time
They are very professional and get the job done right
JAMES S W., Service Manager from Lee Hyundai responded on 04/19/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DW
Douglas W.
Fayetteville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service
From the time I made my appointment and up to the completion of my appointment, the whole Hyundai team communicated with me constantly. At this point in time I am please with the service I received.
JAMES S W., Service Manager from Lee Hyundai responded on 04/18/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
They are very helpful.
They have always taken care of my vehicle.This is something I know I can always rely on.If you prefer not to wait, transportation is also made available to wherever you want to go while your car is worked on.
JAMES S W., Service Manager from Lee Hyundai responded on 04/16/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

TW
Tyrome W.
Fayetteville, NC
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
The Smiles
Each time I have maintenance done at this location, all employees greet me with a smile.
JAMES S W., Service Manager from Lee Hyundai responded on 04/16/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Hope Mills, NC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
On time, great work
Great on time work. Even gave an awesome recommendation for a window tinter who did impeccable work.
JAMES S W., Service Manager from Lee Hyundai responded on 04/15/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

PS
Pamela S.
Linden, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
while in the waiting area, a person can around to offer assistance with anything you needed. From something to drink to a shuttle for any errands you may need to do while waiting for your car.
This was a very pleasant experience for me. The customer care is great. They acknowledge your presence as you come in and answer Amy questions you have. They even have complimentary coffee and snacks.
JAMES S W., Service Manager from Lee Hyundai responded on 04/15/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Hope Mills, NC
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Great service!
Great customer service and maintenance took no time, considering it was a Friday.
JAMES S W., Service Manager from Lee Hyundai responded on 04/15/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Great
Customer Service is Second to none.
JAMES S W., Service Manager from Lee Hyundai responded on 04/15/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Quick and efficient
Took my vehicle in as I always do and received exceptional service. This was faster than normal, so I was extremely grateful.
JAMES S W., Service Manager from Lee Hyundai responded on 04/12/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fort Bragg, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
7,500mi. services
Quick service and a nice facility. I got a complimentary wash to wash off all the pollen on my car! Thanks Lee Hyundai.
JAMES S W., Service Manager from Lee Hyundai responded on 04/11/2019

THANK YOU FOR YOUR TRIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

BL
Betty L.
Fayetteville, NC
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Excellent customer service!
The customer service is exceptional! In addition they work hard to get your car serviced expediently.
JAMES S W., Service Manager from Lee Hyundai responded on 04/10/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Hope Mills, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Love it
Hyundai has always been friendly and awesome from buying the car to services! Wouldn’t go anywhere else!
JAMES S W., Service Manager from Lee Hyundai responded on 04/08/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Raeford, NC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2019 Category: Service
Lounge could be bigger
Lounge could be bigger.
JAMES S W., Service Manager from Lee Hyundai responded on 04/08/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

PG
Paul G.
Fayetteville, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
45000 Mile Service
Thanks for the great service and for finding the leak. Your prompt serviceing fo my 2015 Sonta was excellent. Thanks for the use of the car while you repaired the leak.
JAMES S W., Service Manager from Lee Hyundai responded on 04/08/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Quick service with an appointment.
Quick service with an appointment.
JAMES S W., Service Manager from Lee Hyundai responded on 04/08/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100