ReScore Reviews™ (25)

ReScore
Overall Rating 3.599996/5Overall Rating 3.599996/5Overall Rating 3.599996/5rating 3.599996rating 3.599996
Original
Overall Rating 2.56/5Overall Rating 2.56/5rating 2.56rating 2.56rating 2.56
91% Would Recommend
100% Business Response
Latest Review 3 days ago
Michael B. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The apostrophe "
Great service, great value impeccable service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/07/2017 12:14 PM
James S W., Service Manager at Lee Hyundai responded on 12/07/2017

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Timothy S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The convenience of quick drop off /pick up"
Totally appreciate the drop off process, then they call you back with estimates and times for completion. The work was top notch and above a regular service shop, diagnosis was spot on and finally, when I picked up my car it was vacuumed and wash...I will return to this Hyundai for every service need...thanks again
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/07/2017 02:45 AM
James S W., Service Manager at Lee Hyundai responded on 12/07/2017

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Cearra D. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Quick!! Love it
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 12/03/2017 04:24 PM
James S W., Service Manager at Lee Hyundai responded on 12/04/2017

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Willie V. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Lee Hyundai "
Great people, great service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 11/29/2017 07:03 PM
James S W., Service Manager at Lee Hyundai responded on 11/30/2017

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICED TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Dina G. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable"
Always take my car here for everything
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/29/2017 01:25 PM
James S W., Service Manager at Lee Hyundai responded on 11/30/2017

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Verified Customer on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People make it happen."
The folks working at Lee Hyundai are competent and know how to treat customers.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/29/2017 12:52 PM
James S W., Service Manager at Lee Hyundai responded on 11/30/2017

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Linda C. on 11/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Knowledge and friendly"
Knowledge and friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 11/29/2017 12:05 PM
James S W., Service Manager at Lee Hyundai responded on 11/30/2017

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Johnny V. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Over all service"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/29/2017 07:34 AM
James S W., Service Manager at Lee Hyundai responded on 11/30/2017

THANK YOU FORM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Nancy B. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Typically are done when they say they will be."
The service department is typically very professional.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/28/2017 04:41 PM
James S W., Service Manager at Lee Hyundai responded on 11/29/2017

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Verified Customer on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/28/2017 07:58 AM
James S W., Service Manager at Lee Hyundai responded on 11/28/2017

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Erika C. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Thank you Allan!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/26/2017 05:47 PM
James S W., Service Manager at Lee Hyundai responded on 11/27/2017

Thank you Erika. We will miss you, but remember, we will always look forward to seeing you and helping you with all your service needs.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Janice T. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JTallman"
Quick,friendly service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/26/2017 05:20 PM
James S W., Service Manager at Lee Hyundai responded on 11/27/2017

Thank you for your great survey. We look forward to meeting all your service needs.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Stanley C. on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Seevice Appointment "
Great job.
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/25/2017 06:54 AM
James S W., Service Manager at Lee Hyundai responded on 11/27/2017

Thank you for your great survey. We look forward to meeting all your service needs.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The salesperson"
The salesperson for my appointment , Ms. Telita
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/24/2017 08:10 PM
James S W., Service Manager at Lee Hyundai responded on 11/27/2017

Thank you for your great survey. We looking forward to meeting all your service needs.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Fields B. on 11/24/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not"
Not great take to long for simple oil change
Service Date: 11/22/2017
Service Type:
Review Created: 11/24/2017 11:57 AM
James S W., Service Manager at Lee Hyundai responded on 11/24/2017

THANK YOU FOR YOUR TIME AND SERVICE.  WE HAVE ADDED MORE HELP FOR THE WAIT TIMES THANK YOU ONCE MORE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Bailey F. on 11/24/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not what saw."
Nothing
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 11:52 AM
James S W., Service Manager at Lee Hyundai responded on 11/24/2017

THANK YOU FOR YOUR TIME AND SERVICE.  ADDING MORE HELP TO CUT DOWN ON WAIT TIMES FOR OIL CHANGES.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Verified Customer on 11/22/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Slow service for scheduled appt. "
Scheduled appointment took longer than competition could perform unscheduled.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 04:23 PM
James S W., Service Manager at Lee Hyundai responded on 11/24/2017

THANK YOU FOR YOUR TIME AND SERVICE.  WE APOLOGIZE FOR YOUR WAIT AND WE ARE ADDING MORE HELP FOR THE WAIT TIMES.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Theodore S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous employees"
I just got a tire repaired although the price was a little high in my opinion the service was great he even showed me what was causing my tire to leak.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:38 AM
James S W., Service Manager at Lee Hyundai responded on 11/22/2017

THANK YOU FOR YOUR TIME ANED SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"time"
service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:10 PM
James S W., Service Manager at Lee Hyundai responded on 11/22/2017

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:41 PM
James S W., Service Manager at Lee Hyundai responded on 11/21/2017

THANK YOU FROM YOUR LEE HYUNDAI SERVIDE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
Displaying Review 1 - 20 of 997 in total