Lee Hyundai of Goldsboro

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Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

709 Reviews

5 star
74%
4 star
15%
3 star
4%
2 star
3%
1 star
2%

ReScore Reviews™ (10)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews

LH
Linda H.
Kinston, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
friendly knowledgeable people
the service associates were helpful, friendly and knowledgeable.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/14/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

RP
Raymond P.
Greenville, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Lee Hyundai
Always, courteous and great customer and vehicle service. Took care of a molding issue, inspection, and even installed filters that I brought. It is always enjoyable to come to a place I trust. Even when I drive an hour to get there.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/13/2018

Thank you for your positive feed back! We value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

ST
Sandra T.
Selma, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/12/2018 Category: Service
BAD SERVICE
CAR IS NOW LEAKING OIL ON MY DRIVEWAY
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/12/2018

THANK YOU FOR YOUR FEED BACK! I HAVE CALLED TO GET AN UPDATE TO SEE WHAT WE CAN DO TO MAKE THIS BETTER!

Brandon Magliochetti
Service Manager
919-587-0500

ER
Elizabeth R.
Pikeville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Oil change
All when well, thankful for the nice folks.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/08/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

TG
Tracey G.
Mount Olive, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
The personnel
Great service this time
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/07/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

SR
Shirley R.
Greenville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/07/2018 Category: Service
ROAD NOISE
The wind and road noise is very loud you cant stand it,--undercoat.
#3 Hyundai last one.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/07/2018

Thank you for your feed back. We strive to please every customer as we went on a test drive to try to duplicate concern. Please feel free to stop by and you and I will go on a test drive.

Brandon Magliochetti
Service Manager
919-587-0500

AD
Allen D.
Pikeville, NC
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Car Serviced
They always strive to go over and beyond to make sure I am a satisfied customer.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/06/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

GM
Gina M.
Greenville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Service visit
Most of staff is very friendly and professional
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/06/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

KD
Kristen D.
Princeton, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
People who care
Great staff!!excellent dealership
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 11/01/2018

Thank you for your positive feed back! We care and value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

PV
Preston V.
Fayetteville, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Customer Relations
I recently got my 2018 Hyuandai Elantra from Lee Hyundai. The entire staff was so caring and helpful. I went in to do a price check since I already appraised a vehicle I wanted from FLOW-a Nissan dealer in Fayetteville. The customer service, especially from Demond (commonly known as DEE) convinced my wife and I that this was our next car.

The service at Lee Hyundai in Fayetteville is perhaps the best I have seen from anyone. Dee is not just a salesperson nor are the staff just there to make profit. The folks influence and touch lives! THANKS FOR YOUR SERVICES LEE HYUNDAI!!!!!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/31/2018

Thank you for your positive feed back!

Brandon Magliochetti
Service Manager
919-587-0500

JP
John P.
Smithfield, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
Service
Great. Service
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/28/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer
Benson, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Friendly and quick
I love how friendly everyone is, and how accomidating everyone was. I was in and out under 30 minutes.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/27/2018

Thank you for your positive feed back! We value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer
Fremont, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Friendly customer service, but something's missing.
It's the only Hyundai service in the area and do you kinda have to go under the warranty plan. They are nice & friendly, but you kinda feel something is just not quite complete or missing. Does that make sense.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/27/2018

Thank you for your feed back. We are family and enjoy taking care of our customers! 

Brandon Magliochetti
Service Manager
919-587-0500

TH
Thomas H.
Goldsboro, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
FRIENDLY,PROFESSTIONAL SERVICE
very good service in service and parts dept.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/26/2018

Thank you my friend for taking your time to let us know how we are doing! I am thankful for customers like you! 

Brandon Magliochetti
Service Manager
919-587-0500

DM
Destiny M.
Goldsboro, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
The customer service and timeliness is amazing!
I love getting my car serviced here I feel like my car is really taken care of when I leave and if I have any issues they fix them with no hassle. Great job!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/26/2018

Thank you for your feed back! We treat our customers like family! You and your vehicle is our top priority! Look forward to seeing you again! 

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer
Grifton, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Trusted Service
I have been using this establishment for almost a year now. The service personnel has always been courteous and knowledgeable of my vehicle and what I needed taken care of.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/26/2018

Thank you for your loyalty! We do value our customers!

Brandon Magliochetti
Service Manager
919-587-0500

CL
Cynthia L.
Wilmington, NC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Great customer service
As always, great customer service
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/26/2018

Thank you for your positive feed back! We strive to please every customer.

Brandon Magliochetti
Service Manager
919-587-0500

JP
Jonathan P.
Wilson, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Great service
Great service
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/25/2018

Thank you for taking the time to let us know how we are doing! We look forward to seeing you again! 

Brandon Magliochetti
Service Manager
919-587-0500

RP
Roger P.
Four Oaks, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Service Appointment and New Car Sales Discussion
Excellent service as usual. The service is the reason I keep buying cars from this dealership. Brandon, Heath, Darrin and all of the others are great. Thank you!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/23/2018

Thank you for your positive feed back! We value every customer 

Brandon Magliochetti
Service Manager
919-587-0500

LS
Linwood S.
Selma, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Services guys are great to work with.
Went in for an inspection on my Santa Fe. In and out in 20 mins with a wash job included. Best price ever for an inspection.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 10/23/2018

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500