Lee Hyundai of Goldsboro

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Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

886 Reviews

5 star
75%
4 star
14%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (11)

ReScore
Overall Rating 3.7272727/5Overall Rating 3.7272727/5Overall Rating 3.7272727/5rating 3.7272727rating 3.7272727
Original
Overall Rating 2.3636364/5Overall Rating 2.3636364/5rating 2.3636364rating 2.3636364rating 2.3636364
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews

GO
George O.
Raleigh, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Service.
The crew was friendly and efficient.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/24/2019

Thank you for your positive feed back!

Brandon Magliochetti
Service Manager
919-587-0500

JH
Jane H.
Seven Springs, NC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Best every time!
I love Brandon in the service department. I get first class service every time! He knows what I need and he makes me feel like his only customer when I go. My car gets love there!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/24/2019

Thank you for your positive feed back! We value every customer. You can count of us for all your vehicle needs !

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer
Goldsboro, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2019 Category: Service
Service
Good service. They left the broken piece in the car but everything else was good.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/23/2019

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

CL
Connie L.
Smithfield, NC
2019 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Excellent product. Great service. Committed employees
I have only praise for the experience of buying my third car from Lee Hyundai of Goldsboro. Excellent cars! Helpful friendly services from everyone I dealt with!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/19/2019

Thank you for your positive feed back! We value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

CD
Christen D.
Hookerton, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Excellent
Excellent sales and service staff!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/18/2019

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

AB
Ann B.
Four Oaks, NC
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Courteous, knowledgeable and great service!
I had a great experience at my dealer and look forward to further business with them.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/17/2019

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

SZ
Saul Z.
Mount Olive, NC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Good People , good service
The only issue i did have this time was that i had to reschedule due to System issues. This would not be an issue normally but i did have to leave a bit early from work from Mt olive to not get service done and just drive back. Waste of time with no compensation(maybe a minor discount etc)
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/17/2019

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

TM
Thomas M.
Kinston, NC
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Satisfaction and courtesy
As always the service staff was very professional and the service was remarkable.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/16/2019

Thank you for your positive feed back! We strive to keep all our customers happy! 

Brandon Magliochetti
Service Manager
919-587-0500

JC
Jane C.
Mount Olive, NC
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2019 Category: Service
Poor Manufacturer
I wouldn't give you a rating
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/15/2019

Sorry for any inconvenience I will be in contact with you. 

Brandon Magliochetti
Service Manager
919-587-0500

AT
Amanda T.
Goldsboro, NC
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Routine Service
Very pleased with service. Technician took time to fully inspect vehicle and ensure there were no issues. I appreciate manager Darren loaning me a vehicle while car was being serviced.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/15/2019

Thank you for your positive feed back! You can count on us for all your service needs! 

Brandon Magliochetti
Service Manager
919-587-0500

MS
Mark S.
Diamondhead, MS
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
the people tat work there
The service department is great. Miss Hope is a kind and caring Lady too. Lee is My Dealership for good.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/14/2019

Thank you for your positive feed back! We look forward to seeing you again!

Brandon Magliochetti
Service Manager
919-587-0500

TC
Tracy C.
Goldsboro, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Happy customer
Warm, very inviting atmosphere 😊
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/14/2019

Thank Mr. Corprew! We value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

AF
Alyce F.
La Grange, NC
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
the staff
Staff very considerate and answered all questions. Very assistive.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/13/2019

Thank you for your positive feed back 

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer
Goldsboro, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/11/2019 Category: Service
Recalls
I’ve brought my sonata in twice the past month. The first time was for recalls and to see why my cruise control only worked some times and didn’t work other times. I was told at the first visit it was a switch, I needed two and they were $200 a piece... glad I didn’t listen. A week later all my steering wheel buttons were doing the wrong demands. I called the service department and was told it was a switch that is covered under warranty and I made a appointment and brought it in. Now to the second visit, I dropped my car off and the receptionist said they checked this part last time and it wasn’t it but they’d go ahead and replace it anyways. Once it was done everything worked correctly, like I knew it would because I was 99% sure I was correct and the receptionist told me to “be careful” and “keep a eye out” I asked him what he meant and if they did my car correctly and he replied “yes we did it correct we just replaced a part and you need to keep a eye on it. Everything was working fine before we replaced it”. So I go to my car, now worried they did something wrong. My seat was adjusted and my mirrors. There were boot prints on my carpet. My steering wheel was disgusting and when I wiped it down the towel was black after. Then I start drive, my alignment was HORRIBLE. I just had it done at my last oil change too. Now very annoyed I call them and will be going for my THIRD visit this month when everything should have been done with my first appointment. If this work they have done on my car wasn’t under warranty and I had to pay I would be livid. There is no excuse for why this wasn’t done during my first visit here especially for the amount of time I waited at the dealership and the fact I told them everything going on before I made the appointment.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/11/2019

Thank you for your feed back. I have already spoken to you in reference to your alignment. We will get it taken care of. Also there are like issues that the switches are the problem as well. That’s why it was mentioned to you to keep an eye on it. When you return I will take a look at the boot print and get it taken care of. 

Brandon Magliochetti
Service Manager
919-587-0500

Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/20/2019

THANK YOU FOR YOUR FEED BACK

Brandon Magliochetti
Service Manager
919-587-0500

RG
Robert G.
Goldsboro, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Great People very helpful
The Service Department is Awesome and the mechanics are quick and very knowledgeable
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/05/2019

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

FK
Faye K.
Goldsboro, NC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Service
Service is excellent and people always friendly
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/05/2019

Thank you sooo much for your positive feedback! 

Brandon Magliochetti
Service Manager
919-587-0500

VL
Virginia L.
Selma, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service
The service is exceptional. I had questions and every one was answered and I needed to know about car detailing. The young man at the service desk got the detailed in to go over the services for me and I was very impressed by the attention I received from both of the guys. They were very courteous and accommodating.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/04/2019

Thank you for your positive feed back! We value every customer! 

Brandon Magliochetti
Service Manager
919-587-0500

MJ
Marion J.
Goldsboro, NC
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
love my car
we have two Hyundai's and we have them both serviced here. great vehicles, good service.
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/04/2019

Thank you for your positive feed back! 

Brandon Magliochetti
Service Manager
919-587-0500

RH
Richard H.
Goldsboro, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2019 Category: Service
Lee Hyundai Service Nails It!
Great experience at Lee Hyundai Service department. Brandon greeted us on arrival and got our car in right away. He detailed what the technician was going to do and made sure we got what we needed. The car was done before we expected and at a very fair price. We’ll be back!
Recommended
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/03/2019

Thank you for your postive feed back

Brandon Magliochetti
Service Manager
919-587-0500

Verified Customer
Wendell, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/03/2019 Category: Service
Willingness to accept responsibility
communication is key.
Brandon J M., Service Manager from Lee Hyundai of Goldsboro responded on 06/03/2019

Thank you for your feed back, I do apologize for the inconvience. 

Brandon Magliochetti
Service Manager
919-587-0500