Lehigh Valley Hyundai is conveniently located in Emmaus, PA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lehigh Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lehigh Valley Hyundai is conveniently located in Emmaus, PA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lehigh Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
I scheduled an appointment for a car repair on a Thursday, 9 Nov 2023. Delivered the car on Wednesday night. Heard nothing about diagnosis or estimated cost by 3 PM Thursday. Tried to contact service agent but got voicemail and asked for callback. No call back. Same thing happened on Friday - no call back. Same thing again on Saturday morning - no call back. Send email to dealership management about noon Saturday which triggered an agent callback mid-afternoon Saturday.
On a scale of 1 to 10, I rate Hyundai customer communication process as a zero. It took 2 1/2 days for a service agent to contact me after repeated attempts and that only occurred because I had to pressure top management.