Lester Glenn Hyundai


Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

2902 Reviews

ReScore Reviews™ (288)

ReScore
Overall Rating 4.7187475/5Overall Rating 4.7187475/5Overall Rating 4.7187475/5Overall Rating 4.7187475/5rating 4.7187475
Original
Overall Rating 2.26042/5Overall Rating 2.26042/5rating 2.26042rating 2.26042rating 2.26042
89% Would Recommend
100% Business Response
Latest Review 1 day ago
Theresa C. on 12/09/2017
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"great service"
great servixe
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/09/2017 01:39 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/09/2017

Thank you for your feedback and being a part of our great service “ Experience “ 

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Joseph W. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they allways try to acomadate you "
i only have one thing due to the fact that i had a problem with my accent which no one could fix and was compelld to get another car but in doing so i lost my free oil changes and would appreciate it if i can get it back on my new car you can check my file and see i had a hard time with my old car and one of the dealers who is no longer with you thanks for taking the time to hear me out Joseph wawzynski
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 04:40 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/08/2017

Thank you for your feedback and loyalty to LG ...

Happy Holidays!!!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Alan S. on 12/08/2017
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"Professionalism."
There has never been a time that I did not get anything less than the best possible treatment on my automobile. I have dealt with Lester Glenn for over 40 years and know that I am in good hands.
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 02:36 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/08/2017

Thank your for your Loyalty over the years as your feedback is priceless !!! 

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
...
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/08/2017 12:41 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/08/2017

Thank you for taking the time to respond and being a part of the 5 star service family.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Charles R. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lester Glenn Hyundai's service department is prompt, efficient and thorough. The waiting area is spacious and comfortable."
Lester Glenn Service is prompt, efficient and thorough and the waiting area is comfortable and spacious.
Vehicle: 2010 Hyundai Azera
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 12:38 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/08/2017

Thank you for taking the time to respond and being a valued member of the LG family...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Eve J. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees , customer service are excellent."
Always a very pleasant experience. The employees customer service is off the charts. Always 5 ✨ stars
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 11:49 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/08/2017

Thank you for taking the time to respond as your kind words are Priceless !!!

Happy Holidays !!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
David V. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
My service advisor TJ Bellissimo did a great job taking care of my needs. Thank you very much.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/07/2017 04:40 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/07/2017

Thank you for taking the time to respond and being a part of the LG / TJ service " Experience "

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Eugene D. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Service advisor was extremely helpful. Work was completely in a timely fashion.
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/07/2017 04:34 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/07/2017

Thank you for your feedback and being a valued member of the LG service family ...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased"
Everyone was very nice
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:19 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/07/2017

Thank you for your 5 star feedback !!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Patricia T. on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"there was another problem that Hyundai didn't discover. I took the car to a private auto repair to have it serviced"
The private auto repair company also mentioned something else to me that Hyundai didn't mention. I will bring up this new problem when I come in for my next oil change
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 12/06/2017 03:54 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/06/2017

Thank you for your feedback , I will have our team contact your directly to discuss the question at hand. Happy Holidays !!!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
I always get great service and staff is always nice to. They make sure everything is checked never had a problem
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 04:47 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for taking the time respond and being a part of the LG / Scott service ' Experience "

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Angela C. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change/new battery"
Great Job
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 04:17 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for taking the time to respond and being a valued member of the LG service family.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Karen M. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent visit to service department"
Everyone was very friendly. I've been a Lester Glenn customer for many years and have noticed that the employees are professional, courteous and eager to please.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/05/2017 03:30 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your feedback and loyalty to LG over the years , Happy Holidays !!!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"it was good"
ok
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 03:04 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your feedback , We will continue to strive to meet your 5 star feedback ...Happy Holidays !!!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
John P. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done on Santa Fe Sport"
All the service people were friendly. The service was completed in the 3 hours they said it would take. The vehicle was returned in clean condition. You can't ask for anything better than that.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/05/2017 02:20 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your feedback and being a part of the LG service experience ...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Howard H. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Howard Harris"
The service level is professional from the time you drive in until you see the service manager. My service manager did a very good job of explaining to me the results of the safety inspection. The maintenance technician did a thorough check of my car
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 02:16 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your feedback and being a part of the LG / TJ service " Experience "

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Linda K. on 12/05/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We have been servicing our 2011 Tucson here for years. This year, we purchased a new 2017 Tucson here and will continue to service at this location.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 02:00 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your feedback and continued loyalty !!!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Mary D. ReScore Review on 12/08/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mary"
satisfied
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:19 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"not satisfied"
I had 4 oil changes done and the 7500 mile service. I was told from first svc notice that oil changes are done by computers date not mileage as in book. After speaking to someone who has same make and year elantra their dealer does the change at 7500 miles. I will now start bringing my car somewhere else for service. I also just received a notice 12/5 that my car is past due for service. The last service was 7/16/17
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:19 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your feedback , I apologize for any confusion and will have our team contact you directly to discuss this.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
John C. on 12/05/2017
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"Its very Relaxing waiting for your vehicle to be comp[eted, The coffee is not bad eighter...Its worth 5 Stars"
Thanks for the Great Service....
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 11:57 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for taking the time to respond and being a valued member of the 5 star family.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Debbie D. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Friendly techs and customer service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 11:38 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 12/05/2017

Thank you for your 5 star feedback.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
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