Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

576 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 1 month ago

Reviews


CR
Celine R.
Bayville, NJ
Chrysler LeBaron
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Celine said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AA
Annette A.
Bayville, NJ
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Annette said this business serviced her vehicle very quickly.
This review was collected via phone interview by Customer Research Inc.

CH
Charlie H.
Forked River, NJ
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Charlie said he received good service from this business.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Manchester Township, NJ
Volkswagen Passat Sedan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018
Competent mechanics and great customer service
As usual, my most recent visit to Experienced Automotive was flawless. I am always satisfied with the work and even more so with the customer service. They're friendly and extremely helpful in answering questions about my car.

BG
Brian G.
Lanoka Harbor, NJ
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Brian said the craftsmanship and price were better than he has every had.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Lanoka Harbor, NJ
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Front End Repairs Ford F-250 1999
Kevin B. at Experienced Automotive, worked on the truck right away. It was determined that the alignment shop, who worked on my vehicle as well, may have forgot to release the rear emergency brake upon return to Experience Automotive. There wasn't any damage done to the vehicle. I am going to change my review to 5 stars, because Keven did a great job of diagnosing the problem, fixing it and did additional work at no charge to me. Luckily, it was something minor, and I got the vehicle back in a few hours. I will always bring my vehicle to Experience Automotive, because they are such great guys, Kevin and Rod!!!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/08/2018
Front end repairs Ford F-250 1999
The truck received front end repairs and I have to bring the truck back on Monday. They replaced the front brakes and pads, but there is some unknown scraping noise coming from the front of the truck. Hope they can find out why!
Kevin B. from Experienced Automotive responded on 04/19/2018

Customer returned and we gladly found the problem wich had nothing to do with the prior repair and repaired at no cost to the customer.


JM
Joyce M.
Manchester Township, NJ
Mitsubishi Diamante
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Honest reliable professional young men
Kevin and Rob are a pleasure to do business with.

MC
Max C.
Bayville, NJ
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Great service
A+++++

CM
Carolann M.
Manchester Township, NJ
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Carolann said Rodney and Kevin did a great job.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Forked River, NJ
Mazda B3000
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
i don't understand what this is.
I am very satisfied with the work that was done to my vehicle. i was driven home and picked up when my vehicle was ready. can't ask for more. The only problem i have is my fan switch which only works on high was supposed to be checked and it wasn't. i will make an appointment to have that done at a later date.

WS
William S.
Forked River, NJ
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
William said the employees fixed his vehicle and he hasn't had any more issues with it.
This review was collected via phone interview by Customer Research Inc.

NM
Nico M.
Forked River, NJ
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Nico said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Beachwood, NJ
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Stephen said the employees are good people.
This review was collected via phone interview by Customer Research Inc.

JG
Jake G.
Lanoka Harbor, NJ
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jake said he was satisfied with the service he received on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Debbie M.
Bayville, NJ
Acura 3.0CL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Dependable
No matter when we have a problem we can count on them to fix it , always does a great job. We trust what they tell us.

JA
Joe A.
Bayville, NJ
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Joe said Rod and Kevin were pretty cool, they finished his repairs really quickly.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Toms River, NJ
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Frank said the service was great.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Lanoka Harbor, NJ
Chevrolet S-10
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2018 Category: Service
Frank said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

PB
Patti B.
Toms River, NJ
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Quick,honest, and reasonably priced!
We have used Experienced Auto on a number of occasions and have been happy every time!

CM
Christine M.
Bayville, NJ
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Christine said the staff was friendly, and the overall service experience was great.
This review was collected via phone interview by Customer Research Inc.

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