Reviews
CR
Celine R.
Bayville, NJ
Chrysler LeBaron
Verified
Celine said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AA
Annette A.
Bayville, NJ
Mazda Mazda6
Verified
Annette said this business serviced her vehicle very quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Charlie H.
Forked River, NJ
Kia Sorento
Verified
Charlie said he received good service from this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Manchester Township, NJ
Volkswagen Passat Sedan
Verified
Competent mechanics and great customer service
As usual, my most recent visit to Experienced Automotive was flawless. I am always satisfied with the work and even more so with the customer service. They're friendly and extremely helpful in answering questions about my car.
Recommended
BG
Brian G.
Lanoka Harbor, NJ
Honda Accord Sdn
Verified
Brian said the craftsmanship and price were better than he has every had.
Recommended
This review was collected via phone interview by Customer Research Inc.
RG
Robert G.
Lanoka Harbor, NJ
Ford F-150
Verified
ReScore Review™
Front End Repairs Ford F-250 1999
Kevin B. at Experienced Automotive, worked on the truck right away. It was determined that the alignment shop, who worked on my vehicle as well, may have forgot to release the rear emergency brake upon return to Experience Automotive. There wasn't any damage done to the vehicle. I am going to change my review to 5 stars, because Keven did a great job of diagnosing the problem, fixing it and did additional work at no charge to me. Luckily, it was something minor, and I got the vehicle back in a few hours. I will always bring my vehicle to Experience Automotive, because they are such great guys, Kevin and Rod!!!
Recommended
Original Review
Front end repairs Ford F-250 1999
The truck received front end repairs and I have to bring the truck back on Monday. They replaced the front brakes and pads, but there is some unknown scraping noise coming from the front of the truck. Hope they can find out why!
Recommended
Kevin B. from Experienced Automotive responded on 04/19/2018
Customer returned and we gladly found the problem wich had nothing to do with the prior repair and repaired at no cost to the customer.
JM
Joyce M.
Manchester Township, NJ
Mitsubishi Diamante
Verified
Honest reliable professional young men
Kevin and Rob are a pleasure to do business with.
Recommended
MC
Max C.
Bayville, NJ
Ford Mustang
Verified
Great service
A+++++
Recommended
CM
Carolann M.
Manchester Township, NJ
Nissan Altima
Verified
Carolann said Rodney and Kevin did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Donald H.
Forked River, NJ
Mazda B3000
Verified
i don't understand what this is.
I am very satisfied with the work that was done to my vehicle. i was driven home and picked up when my vehicle was ready. can't ask for more. The only problem i have is my fan switch which only works on high was supposed to be checked and it wasn't. i will make an appointment to have that done at a later date.
Recommended
WS
William S.
Forked River, NJ
Toyota Tundra
Verified
William said the employees fixed his vehicle and he hasn't had any more issues with it.
Recommended
This review was collected via phone interview by Customer Research Inc.
NM
Nico M.
Forked River, NJ
BMW 5 Series
Verified
Nico said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SW
Stephen W.
Beachwood, NJ
Chrysler 300
Verified
Stephen said the employees are good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Jake G.
Lanoka Harbor, NJ
Nissan Pathfinder
Verified
Jake said he was satisfied with the service he received on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Debbie M.
Bayville, NJ
Acura 3.0CL
Verified
Dependable
No matter when we have a problem we can count on them to fix it , always does a great job. We trust what they tell us.
Recommended
JA
Joe A.
Bayville, NJ
Dodge Charger
Verified
Joe said Rod and Kevin were pretty cool, they finished his repairs really quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
FC
Frank C.
Toms River, NJ
Chevrolet Equinox
Verified
Frank said the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
FB
Frank B.
Lanoka Harbor, NJ
Chevrolet S-10
Verified
Frank said he would recommend the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
PB
Patti B.
Toms River, NJ
Nissan Sentra
Verified
Quick,honest, and reasonably priced!
We have used Experienced Auto on a number of occasions and have been happy every time!
Recommended
CM
Christine M.
Bayville, NJ
Hyundai Elantra
Verified
Christine said the staff was friendly, and the overall service experience was great.
Recommended
This review was collected via phone interview by Customer Research Inc.